Journal of Quality Assurance in Hospitality & Tourism, Volume 21, Issue 6 (2020)

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Journal of Quality Assurance in Hospitality & Tourism, Volume 21, Issue 6 (2020)

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Research Article

Article
Turning Your Customers into Brand Evangelists: Evidence from Cruise Travelers
Juhee Kang, David J. Kwun & Jeeyeon Jeannie Hahm
Pages: 617-643
Published online: 04 Feb 2020
AbstractforTurning Your Customers into Brand Evangelists: Evidence from Cruise Travelers | Full Text | References | PDF (1.9 MB) | EPUB
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Article
How Budget Hotel Characteristics Influence Room Rates in China
Tiancheng Shang, Shan Zhang, Peihong Liu, Kaiti Shang & Xue Wu
Pages: 644-666
Published online: 06 Feb 2020
AbstractforHow Budget Hotel Characteristics Influence Room Rates in China | Full Text | References | PDF (1.5 MB) | EPUB
  • 330 Views
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Article
Environmental Management and Performance of Hospitality Firms: Review and Research Agenda
Eunha Myung, Yen-Soon Kim & Sheila Barrett
Pages: 667-689
Published online: 22 Mar 2020
AbstractforEnvironmental Management and Performance of Hospitality Firms: Review and Research Agenda | Full Text | References | PDF (1.5 MB) | EPUB
  • 345 Views
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Article
Antecedents to Online Travel Purchase: Role of Network Benefits, Pilgrimage Packages, Interactivity, Trust and Customer Reviews
Arpita Khare, Saumya Dixit & Subhro Sarkar
Pages: 690-715
Published online: 22 Mar 2020
AbstractforAntecedents to Online Travel Purchase: Role of Network Benefits, Pilgrimage Packages, Interactivity, Trust and Customer Reviews | Full Text | References | PDF (1.7 MB) | EPUB
  • 629 Views
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Article
An Integrated Model for Examining Tourists’ Revisit Intention to Beach Tourism Destinations
Kamrul Hasan, Shamsul Kamariah Abdullah, Faridul Islam & Nayeema Maswood Neela
Pages: 716-737
Published online: 22 Mar 2020
AbstractforAn Integrated Model for Examining Tourists’ Revisit Intention to Beach Tourism Destinations | Full Text | References | PDF (1.6 MB) | EPUB
  • 789 Views
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Article
What Do Airplane Travelers Think about the Cleanliness of Airplanes and How Do They Try to Prevent Themselves from Getting Sick?
Haeik Park & Barbara Almanza
Pages: 738-757
Published online: 03 Apr 2020
AbstractforWhat Do Airplane Travelers Think about the Cleanliness of Airplanes and How Do They Try to Prevent Themselves from Getting Sick? | Full Text | References | PDF (1.4 MB) | EPUB
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