Journal of Quality Assurance in Hospitality & Tourism, Volume 25, Issue 4 (2024)

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Journal of Quality Assurance in Hospitality & Tourism, Volume 25, Issue 4 (2024)

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Research Article

Article
An Investigation into the Causes of Food Waste by Tourists in All-inclusive Resorts in Turkey
Kadir Çetin & Tufan Süren
Pages: 677-699
Published online: 20 Oct 2022
AbstractforAn Investigation into the Causes of Food Waste by Tourists in All-inclusive Resorts in Turkey | Full Text | References | PDF (469.9 KB) | EPUB
  • 540 Views
  • 3 CrossRef citations
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Article
Influence of Customer Satisfaction, Trust, and Brand Awareness in Health-related Corporate Social Responsibility Aspects of Customers Revisit Intention: A Comparison between US and China
Pei Liu, Eliza Ching-Yick Tse & Zhaoli He
Pages: 700-726
Published online: 27 Oct 2022
AbstractforInfluence of Customer Satisfaction, Trust, and Brand Awareness in Health-related Corporate Social Responsibility Aspects of Customers Revisit Intention: A Comparison between US and China | Full Text | References | PDF (780 KB) | EPUB
  • 557 Views
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Note

Note
Re-thinking Governance in Tourism: Harnessing Tourism’s post-COVID-19 Economic Potential
John Paolo R Rivera, Eylla Laire M Gutierrez & Fernando Martin Y Roxas
Pages: 727-753
Published online: 20 Oct 2022
AbstractforRe-thinking Governance in Tourism: Harnessing Tourism’s post-COVID-19 Economic Potential | Full Text | References | PDF (879.4 KB) | EPUB
  • 301 Views
  • 3 CrossRef citations
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Research Article

Article
New Insights into Consumers’ Intention to Continue Using Chatbots in the Tourism Context
Tércio Pereira, P. F. Limberger, S. M. Minasi & D. Buhalis
Pages: 754-780
Published online: 27 Oct 2022
AbstractforNew Insights into Consumers’ Intention to Continue Using Chatbots in the Tourism Context | Full Text | References | PDF (586.3 KB) | EPUB | Supplemental
  • 1204 Views
  • 13 CrossRef citations
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Article
Impact of Service Expectation, Experiential Quality, and Perceived Value on Hotel Customer Satisfaction
Moeun Saut & Sieng Bie
Pages: 781-809
Published online: 03 Nov 2022
AbstractforImpact of Service Expectation, Experiential Quality, and Perceived Value on Hotel Customer Satisfaction | Full Text | References | PDF (767.4 KB) | EPUB
  • 832 Views
  • 5 CrossRef citations
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Article
Tourist Experience, Satisfaction, and Behavioural Intention during COVID-19 Outbreak A Lesson from Indonesian Creative Tourist Attractions
Yackob Astor, Dwi Suhartanto, Anthony Brien, Nono Wibisono, Wahyu Rafdinal & Syifaa Novianti
Pages: 810-829
Published online: 29 Oct 2022
AbstractforTourist Experience, Satisfaction, and Behavioural Intention during COVID-19 Outbreak A Lesson from Indonesian Creative Tourist Attractions | Full Text | References | PDF (416.9 KB) | EPUB
  • 296 Views
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Article
Do Firm Resources Affect Operating and Financial Efficiency in the COVID-19 Pandemic? Evidence from Egyptian Listed Tourism Companies
Mahmoud Abdelrahman Kamel, Mustafa Elsayed Elesdawy, Mohamed Mahmoud Soliman & Mohamed El-Sayed Mousa
Pages: 830-873
Published online: 05 Nov 2022
AbstractforDo Firm Resources Affect Operating and Financial Efficiency in the COVID-19 Pandemic? Evidence from Egyptian Listed Tourism Companies | Full Text | References | PDF (873.6 KB) | EPUB
  • 182 Views
  • 1 CrossRef citations
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Article
Factors Affecting Hospitality Workers’ Intention to Leave the Industry during the Coronavirus Pandemic. Evidence from the UK
Piotr Zientara, Joanna Adamska-Mieruszewska & Monika Bąk
Pages: 874-907
Published online: 03 Nov 2022
AbstractforFactors Affecting Hospitality Workers’ Intention to Leave the Industry during the Coronavirus Pandemic. Evidence from the UK | Full Text | References | PDF (684.4 KB) | EPUB
  • 830 Views
  • 4 CrossRef citations
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Article
Do lists of amenities influence quality management in the P2P platform of Airbnb? -A study from 15 cities of the US and Canada
Manojit Chattopadhyay & Subrata Kumar Mitra
Pages: 908-928
Published online: 11 Nov 2022
AbstractforDo lists of amenities influence quality management in the P2P platform of Airbnb? -A study from 15 cities of the US and Canada | Full Text | References | PDF (638.5 KB) | EPUB
  • 186 Views
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Article
Service quality determinants in historic centers: analysis of user generated content from the perspective of the TOURQUAL protocol
Valério Souza-Neto, Tiago Savi Mondo, Lluis Mundet & Luiz Mendes-Filho
Pages: 929-958
Published online: 23 Nov 2022
AbstractforService quality determinants in historic centers: analysis of user generated content from the perspective of the TOURQUAL protocol | Full Text | References | PDF (2.1 MB) | EPUB
  • 248 Views
  • 1 CrossRef citations
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Article
Destination Social Responsibility and Residents’ Quality of Life: The Mediating Role of Multidimensional Impacts of Tourism
Mohammed Alawi Al-Sakkaf, Zurina Mohaidin, Mohsen Ali Murshid, Saleh Amarneh, Mohammed Basendwah & Khaled Abdullah Bawazir
Pages: 959-993
Published online: 15 Nov 2022
AbstractforDestination Social Responsibility and Residents’ Quality of Life: The Mediating Role of Multidimensional Impacts of Tourism | Full Text | References | PDF (1.1 MB) | EPUB
  • 462 Views
  • 1 CrossRef citations
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Article
The Effect of the Perception of Cronyism in Hotels on Employee Motivation
Ömer Saraç & Orhan Batman
Pages: 994-1027
Published online: 16 Nov 2022
AbstractforThe Effect of the Perception of Cronyism in Hotels on Employee Motivation | Full Text | References | PDF (548.7 KB) | EPUB
  • 404 Views
  • 3 CrossRef citations
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Article
Technology Adoption Intention of Virtual Reality in Tourism: Tourist and Tourism Agencies Perspective
Diana Escandon-Barbosa & Jairo Salas-Paramo
Pages: 1028-1042
Published online: 16 Nov 2022
AbstractforTechnology Adoption Intention of Virtual Reality in Tourism: Tourist and Tourism Agencies Perspective | Full Text | References | PDF (382.8 KB) | EPUB
  • 311 Views
  • 3 CrossRef citations
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Article
A Bibliometric Review of Organic Menus at Restaurants: Research Streams and Future Research Path
Vijay Amrit Raj, Sahil Singh Jasrotia, Siddharth Shankar Rai & Irfan Ahmed Ansari
Pages: 1043-1069
Published online: 02 Dec 2022
AbstractforA Bibliometric Review of Organic Menus at Restaurants: Research Streams and Future Research Path | Full Text | References | PDF (5.5 MB) | EPUB
  • 197 Views
  • 8 CrossRef citations
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Article
Identification of Influential Factors and Improvement of Hotel Online User-Generated Scores: A Prescriptive Analytics Approach
Faridoddin Rezaei, Iman Raeesi Vanani, Amirhosein Jafari & Sanaz Kakavand
Pages: 1070-1109
Published online: 28 Nov 2022
AbstractforIdentification of Influential Factors and Improvement of Hotel Online User-Generated Scores: A Prescriptive Analytics Approach | Full Text | References | PDF (3.9 MB) | EPUB
  • 234 Views
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