Journal of Travel & Tourism Marketing, Volume 10, Issue 4 (2001)

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Journal of Travel & Tourism Marketing, Volume 10, Issue 4 (2001)

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ARTICLES

Article
FLYSAT: An Index of Consumer Satisfaction with Service Offering in the Airline Industry
Philemon Oyewole
Pages: 1-31
Published online: 17 Oct 2008
AbstractforFLYSAT: An Index of Consumer Satisfaction with Service Offering in the Airline Industry | References | PDF (149.8 KB)
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Original Articles

Article
Travel Innovativeness and Self-Image Congruity
Stephen W. Litvin, Goh Hwai Kar & Ronald E. Goldsmith
Pages: 33-45
Published online: 17 Oct 2008
AbstractforTravel Innovativeness and Self-Image Congruity | References | PDF (92.8 KB)
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Article
Measurement and Management Issues in Customer Satisfaction Research: Review, Critique and Research Agenda: Part One
Atila Yuksel & Fisun Yuksel
Pages: 47-80
Published online: 17 Oct 2008
AbstractforMeasurement and Management Issues in Customer Satisfaction Research: Review, Critique and Research Agenda: Part One | References | PDF (162.3 KB)
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Article
Measurement and Management Issues in Customer Satisfaction Research: Review, Critique and Research Agenda: Part Two
Atila Yuksel & Fisun Yuksel
Pages: 81-111
Published online: 17 Oct 2008
AbstractforMeasurement and Management Issues in Customer Satisfaction Research: Review, Critique and Research Agenda: Part Two | References | PDF (152.2 KB)
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Article
Modeling International Travel Arrangements for Taiwanese Travelers: Potential Fits
Vicky L. Seiler, Sheauhsing Hsieh, Joseph T. O'leary & Chiali (Amber) Hsieh
Pages: 113-126
Published online: 17 Oct 2008
AbstractforModeling International Travel Arrangements for Taiwanese Travelers: Potential Fits | References | PDF (93.7 KB)
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BOOK REVIEWS

Book Review
BOOK REVIEWS
Pages: 127-133
Published online: 17 Oct 2008
AbstractforBOOK REVIEWS | PDF (52.1 KB)
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Miscellany

CALENDAR
Pages: 135-136
Published online: 17 Oct 2008
CitationforCALENDAR | PDF (34.3 KB)
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