Journal of Travel & Tourism Marketing, Volume 34, Issue 1 (2017)

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Journal of Travel & Tourism Marketing, Volume 34, Issue 1 (2017)

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Original Articles

Article
Delighted or Satisfied? Positive Emotional Responses Derived from Theme Park Experiences
Jianyu Ma, Noel Scott, Jun Gao & Peiyi Ding
Pages: 1-19
Published online: 22 Jan 2016
AbstractforDelighted or Satisfied? Positive Emotional Responses Derived from Theme Park Experiences | Full Text | References | PDF (815.5 KB)
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Article
Investigating the Process Through which E-Servicescape Creates E-Loyalty in Travel and Tourism Websites
Sreejesh S & Abhilash Ponnam
Pages: 20-39
Published online: 22 Jan 2016
AbstractforInvestigating the Process Through which E-Servicescape Creates E-Loyalty in Travel and Tourism Websites | Full Text | References | PDF (267.2 KB)
  • 1296 Views
  • 19 CrossRef citations
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Article
Impact of Customer Relationship Management on Customer Satisfaction: The Case of a Budget Hotel Chain
Roya Rahimi & Metin Kozak
Pages: 40-51
Published online: 28 Jan 2016
AbstractforImpact of Customer Relationship Management on Customer Satisfaction: The Case of a Budget Hotel Chain | Full Text | References | PDF (225.7 KB)
  • 9418 Views
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Article
Hotel Attributes and Consumer Satisfaction: A Cross-Country and Cross-Hotel Study
Guillaume Bodet, Valery Anaba & Patrick Bouchet
Pages: 52-69
Published online: 28 Jan 2016
AbstractforHotel Attributes and Consumer Satisfaction: A Cross-Country and Cross-Hotel Study | Full Text | References | PDF (273.3 KB)
  • 1993 Views
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Article
Developing an Effective Loyalty Program Using Goal-Gradient Behavior in Tourism Industry
Tae Ho Song, Sang Yong Kim & Woo Li Ko
Pages: 70-81
Published online: 05 Feb 2016
AbstractforDeveloping an Effective Loyalty Program Using Goal-Gradient Behavior in Tourism Industry | Full Text | References | PDF (267 KB)
  • 1297 Views
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Article
What Motivates Delegates’ Conservation Behaviors While Attending a Convention?
Heesup Han & Jinsoo Hwang
Pages: 82-98
Published online: 28 Jan 2016
AbstractforWhat Motivates Delegates’ Conservation Behaviors While Attending a Convention? | Full Text | References | PDF (255.9 KB)
  • 847 Views
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Article
The Entitled Tourist: The Influence of Psychological Entitlement and Cultural Distance on Tourist Judgments in a Hotel Context
Brett A. S. Martin, Hyun Seung Jin & Nhu Vi Trang
Pages: 99-112
Published online: 05 Feb 2016
AbstractforThe Entitled Tourist: The Influence of Psychological Entitlement and Cultural Distance on Tourist Judgments in a Hotel Context | Full Text | References | PDF (287.1 KB)
  • 1094 Views
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Article
Examining Chinese College Students’ Intention to Travel to Japan Using the Extended Theory of Planned Behavior: Testing Destination Image and the Mediating Role of Travel Constraints
Sung Hee Park, Chi-Ming Hsieh & Choong-Ki Lee
Pages: 113-131
Published online: 11 Mar 2016
AbstractforExamining Chinese College Students’ Intention to Travel to Japan Using the Extended Theory of Planned Behavior: Testing Destination Image and the Mediating Role of Travel Constraints | Full Text | References | PDF (317.3 KB)
  • 4418 Views
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Article
An Exploratory Examination of Service Quality Attributes in the Ecotourism Industry
Joowon Ban & Rooma Roshnee Ramsaran
Pages: 132-148
Published online: 26 Feb 2016
AbstractforAn Exploratory Examination of Service Quality Attributes in the Ecotourism Industry | Full Text | References | PDF (456.1 KB)
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