Journal of Quality Assurance in Hospitality & Tourism, Volume 25, Issue 3 (2024)

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Journal of Quality Assurance in Hospitality & Tourism, Volume 25, Issue 3 (2024)

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Research Article

Article
The Relationships of Corporate Sustainability, Customer Loyalty, and Word of Mouth: The Mediating Role of Corporate Image and Customer Satisfaction
Rashed Al Karim & Md Karim Rabiul
Pages: 421-441
Published online: 13 Oct 2022
AbstractforThe Relationships of Corporate Sustainability, Customer Loyalty, and Word of Mouth: The Mediating Role of Corporate Image and Customer Satisfaction | Full Text | References | PDF (639.8 KB) | EPUB
  • 1123 Views
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Article
Does Transactional Leadership Generate Work Engagement in the Hotel Industry? The Role of Motivating Language and Job Prestige
Md Karim Rabiul
Pages: 442-466
Published online: 15 Oct 2022
AbstractforDoes Transactional Leadership Generate Work Engagement in the Hotel Industry? The Role of Motivating Language and Job Prestige | Full Text | References | PDF (742.9 KB) | EPUB
  • 407 Views
  • 5 CrossRef citations
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Article
Brand Management and the Public and Patron’s Behaviors in the Foodservice Industry: A Comparison between Name-brand Coffee Shops and Family Restaurants
HakJun Song, Yu Li, Heesup Han, Antonio Ariza-Montes & Felipe Hernández Perlines
Pages: 467-486
Published online: 22 Oct 2022
AbstractforBrand Management and the Public and Patron’s Behaviors in the Foodservice Industry: A Comparison between Name-brand Coffee Shops and Family Restaurants | Full Text | References | PDF (545.5 KB) | EPUB
  • 250 Views
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Article
Interactive Value Formation and Lessons Learned from Covid-19: The Brazilian Case
Renato Calhau Codá, Josivania Silva Farias & Cleidson Dias
Pages: 487-513
Published online: 14 Oct 2022
AbstractforInteractive Value Formation and Lessons Learned from Covid-19: The Brazilian Case | Full Text | References | PDF (1.7 MB) | EPUB
  • 121 Views
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Article
Medical Tourism and Cognitive Dissonance: Exploring Tourist Choice Behavior, Post-Choice Pre-Outcome Regret, and Visit Intention
Salman Majeed, Woo Gon Kim & Kisang Ryu
Pages: 514-544
Published online: 18 Oct 2022
AbstractforMedical Tourism and Cognitive Dissonance: Exploring Tourist Choice Behavior, Post-Choice Pre-Outcome Regret, and Visit Intention | Full Text | References | PDF (791 KB) | EPUB | Supplemental
  • 574 Views
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Article
Revisiting Consumers’ Intention to Use Peer-to-peer Accommodation Services: The Role of Positive Emotional Response from COVID-19 Crisis Response Communication
Mark Ratilla, Sandeep Kumar Dey & Miloslava Chovancová
Pages: 545-569
Published online: 15 Oct 2022
AbstractforRevisiting Consumers’ Intention to Use Peer-to-peer Accommodation Services: The Role of Positive Emotional Response from COVID-19 Crisis Response Communication | Full Text | References | PDF (2.6 MB) | EPUB
  • 318 Views
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Article
A Mixed-Methods Investigation of Work Identity in Waiting Staff, and Its Impact on Turnover Intention
Maria Jesus Jerez Jerez, Pantea Foroudi & Tc Melewar
Pages: 570-595
Published online: 29 Oct 2022
AbstractforA Mixed-Methods Investigation of Work Identity in Waiting Staff, and Its Impact on Turnover Intention | Full Text | References | PDF (590.1 KB) | EPUB
  • 195 Views
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Article
Effects of Travel Website Quality and Perceived Value on Travel Intention with eWOM in Social Media and Website Reviews as Moderators
Nien-Te Kuo
Pages: 596-627
Published online: 20 Oct 2022
AbstractforEffects of Travel Website Quality and Perceived Value on Travel Intention with eWOM in Social Media and Website Reviews as Moderators | Full Text | References | PDF (633.7 KB) | EPUB
  • 504 Views
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Article
Research on Color Perception of Hotel Room Product Publicity Pictures
Qing Huang, Yu-Han Wang, Xiao-Yi Li & Hui Li
Pages: 628-653
Published online: 20 Oct 2022
AbstractforResearch on Color Perception of Hotel Room Product Publicity Pictures | Full Text | References | PDF (4.6 MB) | EPUB
  • 229 Views
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Article
Loyalty and Motivations in Coastal Cities in the post-Covid-19 Era: A Study in Lima, Peru
Mauricio Carvache-Franco, Aldo Alvarez-Risco, Wilmer Carvache-Franco, Orly Carvache-Franco & Shyla Del-Aguila-Arcentales
Pages: 654-675
Published online: 29 Oct 2022
AbstractforLoyalty and Motivations in Coastal Cities in the post-Covid-19 Era: A Study in Lima, Peru | Full Text | References | PDF (1.4 MB) | EPUB
  • 147 Views
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