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Can communication skills training improve empathy? A six-year longitudinal study of medical students in Japan

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Vaishnavi Venktaramana, Eleanor Kei Ying Loh, Clarissa Jing Wen Wong, Jun Wei Yeo, Andrea York Tiang Teo, Celest Sin Yu Chiam, Dillon Jie Ming Foo, Faith Teo, Jonathan Liang, Vijayprasanth Raveendran, Luke Cheng Lin Chng, Shiwei Xiao, Kevin Chong, Seng Leong Quek, Christine Li Ling Chiang, Rachelle Qi En Toh, Caleb Wei Hao Ng, Elijah Gin Lim, Shariel Leong, Kuang Teck Tay, Amos Chan, Elisha Wan Ying Chia, Laura Hui Shuen Tan, Yun Ting Ong, Krish Sheri, Jun Xuan Ng, Annelissa Mien Chew Chin, Jamie Xuelian Zhou, Min Chiam, Alexia Sze Inn Lee, Stephen Mason & Lalit Kumar Radha Krishna. (2022) A systematic scoping review of communication skills training in medical schools between 2000 and 2020. Medical Teacher 44:9, pages 997-1006.
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Kevin James, Kerri M. Camp, Janna Parker, JungHwa (Jenny) Hong & Joanne T. Cao. (2022) Satisfaction in clinics and hospitals: Does context matter?. Journal of Marketing Theory and Practice 30:3, pages 312-324.
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Reginald F Baugh, Margaret A Hoogland & Aaron D Baugh. (2020) The Long-Term Effectiveness of Empathic Interventions in Medical Education: A Systematic Review. Advances in Medical Education and Practice 11, pages 879-890.
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Kwong D. Chan, Linda Humphreys, Amary Mey, Carissa Holland, Cathy Wu & Gary D. Rogers. (2020) Beyond communication training: The MaRIS model for developing medical students’ human capabilities and personal resilience. Medical Teacher 42:2, pages 187-195.
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Articles from other publishers (42)

Loreto García del Barrio, Cristina Rodríguez-Díez, Alfredo Gea, Leire Arbea, José Pereira & Nieves Díez. (2024) Impact of a longitudinal course on medical professionalism on the empathy of medical students. Patient Education and Counseling 119, pages 108042.
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Sarah D. C. Harvey & Clare L. Stacey. (2024) Being kind in unkind spaces: a qualitative examination of how medical educators and first year medical students perceive empathy training. Frontiers in Sociology 8.
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Grace Jacob Julia, John Romate, Joshua George Allen & Eslavath Rajkumar. (2024) Compassionate communication: a scoping review. Frontiers in Communication 8.
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Takashi Watari, Nathan Houchens, Tomoe Otsuka, Takeshi Endo, Seiji Odagawa, Yasuhisa Nakano, Hitomi Kataoka, Mamoru Miwa, Daisaku Yamasaki, Yasuharu Tokuda, Yoshihiko Shiraishi & Kota Sakaguchi. (2023) Differences in empathy levels among physicians based on specialty: a nationwide cross-sectional study. Postgraduate Medical Journal 99:1178, pages 1258-1265.
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E Archer & R Turner. (2023) Changes in the empathy levels of a group of undergraduate medical students: A longitudinal study. South African Journal of Bioethics and Law 16:2, pages 46.
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Takashi Watari, Nathan Houchens, Yuji Nishizaki, Koshi Kataoka, Tomoe Otsuka, Yasuhisa Nakano, Kota Sakaguchi, Yoshihiko Shiraishi, Kohta Katayama, Hitomi Kataoka & Yasuharu Tokuda. (2023) Empathy competence and future specialty among medical residents in Japan: a nationwide cross-sectional study. Scientific Reports 13:1.
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J.A. Nasello & J.-M. Triffaux. (2023) A stenography of empathy: Toward a consensual model of the empathic process. L'Encéphale 49:4, pages 399-407.
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Atsushi Nakazawa, Miyuki Iwamoto, Ryo Kurazume, Masato Nunoi, Masaki Kobayashi & Miwako Honda. (2023) Augmented reality-based affective training for improving care communication skill and empathy. PLOS ONE 18:7, pages e0288175.
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Melissa Fuller, Menno de Jong, Elanor Kamans, Marca Wolfensberger & Mark van Vuuren. (2023) Empathy Competencies and Behaviors in Professional Communication Interactions: Self Versus Client Assessments. Business and Professional Communication Quarterly 86:2, pages 167-186.
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Bekana Fekecha Hurissa, Zewdie Birhanu Koricha & Lelisa Sena Dadi. (2023) Effect of empathy training on the empathy level of healthcare providers in Ethiopia: a cluster randomized controlled trial. Frontiers in Psychology 14.
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Mohammadreza Hojat, Vittorio Maio, Charles A. Pohl & Joseph S. Gonnella. (2023) Clinical empathy: definition, measurement, correlates, group differences, erosion, enhancement, and healthcare outcomes. Discover Health Systems 2:1.
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Yumi Kagawa, Hirono Ishikawa, Daisuke Son, Tsuyoshi Okuhara, Hiroko Okada, Haruka Ueno, Eiko Goto, Aiko Tsunezumi & Takahiro Kiuchi. (2023) Using patient storytelling to improve medical students’ empathy in Japan: a pre-post study. BMC Medical Education 23:1.
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Jacqueline K. Yuen, Christopher See, Johnny T. K. Cheung, Chor Ming Lum, Jenny SW Lee & Wai Tat Wong. (2023) Can teaching serious illness communication skills foster multidimensional empathy? A mixed-methods study. BMC Medical Education 23:1.
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Dujeepa D. Samarasekera, Shuh Shing Lee, Jillian H. T. Yeo, Su Ping Yeo & Gominda Ponnamperuma. (2022) Empathy in health professions education: What works, gaps and areas for improvement. Medical Education 57:1, pages 86-101.
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Chou Chuen YU, Laurence TAN, Mai Khanh LE, Bernard TANG, Sok Ying LIAW, Tanya TIERNEY, Yun Ying HO, Beng Eng Evelyn LIM, Daphne LIM, Reuben NG, Siew Chin CHIA & James Alvin LOW. (2022) The development of empathy in the healthcare setting: a qualitative approach. BMC Medical Education 22:1.
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Thomas Plieger, Sophie Marx, Elena von Gagern, Stefan Bode & Martin Reuter. (2022) The negative impact of xenophobia on compassion with suffering out-group members is attenuated by trait empathy. Scientific Reports 12:1.
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Laura C. Potts, Ioannis Bakolis, Tanya Deb, Heidi Lempp, Tushar Vince, Yasmin Benbow, William Waugh, San Kim, Syed Raza, Claire Henderson, Graham Thornicroft, Shuntaro Ando, Shinsuke Kondo, Kayo Ichihashi, Kiyoto Kasai, Sosei Yamaguchi, Asami Matsunaga, Yasutaka Ojio, Makoto Ogawa, Chiyo Fujii, Andrea Candelas, Laura Martín, Andrea Jiménez, Cristina Castañeda, Cecilia Hernández, Jesús de la Higuera, José Eduardo Muñoz-Negro, Mercedes Sola, Rocío García, José Miguel Gota, Juan Francisco Mula, Ana López, Amadeo Oria, Jorge A. Cervilla, Aguila Bono, Dolores Franco, Jaime Gómez, Carmen Jiménez, Remedios Dorado, Evelio Ingunza, Irene Márquez, Diego de la Vega, Pablo Gª-Cubillana, Uta Ouali, Lamia Jouini, Yosra Zgueb, Fethi Nacef, Megan Campbell, Dan Stein, Judit Harangozo, Andrea Acs, Tünde Bulyáki, Gyöngyi Szabó, Tunde Masseyferguson Ojo, A. Ogunwale, A. O. Sowunmi, S. S. Awhangansi, Deji Ogundapo, O. T. Sodiya, Babatunde Fadipe, Andrew T. Olagunju, Adebayo R. Erinfolami, Peter O. Ogunnubi, Catarina Cardoso Tomás, Miroslava Janoušková, Dzmitry Krupchanka, Simon Vasseur Bacle, Antoine Colliez, Deborah Sebbane, Amaury C. Mengin, Pierre Vidailhet, Cyril Cazals, Andrea Fiorillo, Gaia Sampogna, Micaela Savorani, Valeria Del Vecchio, Mario Luciano, Giuseppina Borriello, Benedetta Pocai, Patricia Neves Guimaraes, Antônio Prates Caldeira & Pedro Paulo Narciso de Avelar. (2022) Anti-stigma training and positive changes in mental illness stigma outcomes in medical students in ten countries: a mediation analysis on pathways via empathy development and anxiety reduction. Social Psychiatry and Psychiatric Epidemiology 57:9, pages 1861-1873.
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Pınar ÇİÇEKOĞLU ÖZTÜRK & Songül DURAN. (2022) Hemşirelik Öğrencilerinin Homofobik Tutumu, Empatik Becerileri ve Etkileyen Faktörlerin İncelenmesiExamining Nursing Students' Homophobic Attitudes, Empathic Skills, and Affecting Factors. Hacettepe Üniversitesi Hemşirelik Fakültesi Dergisi 9:2, pages 207-215.
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Serkan Hacıcaferoğlu. (2022) Investigation of communication skills perceived by students from instructors. Physical education of students 26:4, pages 173-179.
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AV Kochubey, SYu Yarotsky, VV Kochubey & OA Evdoshenko. (2022) Evaluation of the use of soft skills by department heads. Medicine of Extreme Situations:2022(3).
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Siaw-Cheok Liew & Darlina H. Fadil Azim. (2022) In someone else's shoes, are all wearers the same? Empathy in multi-ethnic Asian medical students. Journal of Taibah University Medical Sciences 17:3, pages 498-505.
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Polychronis Voultsos, Fotios Chatzinikolaou, Angeliki Papana & Aspasia Deliligka. (2022) Reliability of Greek version of the Toronto empathy questionnaire in medical students and associations with sociodemographic and lifestyle factors. BMC Psychology 10:1.
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Suzanne E. Byrne & Ronald M. Rapee. (2021) Empathic Communication Among Women with High or Low Social Anxiety. Cognitive Therapy and Research 46:1, pages 114-123.
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Christian Lermen, Willi Wetzel, Vanessa Britz, Jasmina Sterz, Wolf O Bechstein & Teresa Schreckenbach. (2022) Empathy, personality traits, and emotional management in 2nd and 4th-year dentistry students: a single-center study. BMC Medical Education 22:1.
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Ayfer Öztürk & Havva Kaçan. (2021) Compassionate communication levels of nursing students: Predictive role of empathic skills and nursing communication course. Perspectives in Psychiatric Care 58:1, pages 248-255.
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Yusuke Fukuyasu, Hitomi U. Kataoka, Miwako Honda, Toshihide Iwase, Hiroko Ogawa, Masaru Sato, Mayu Watanabe, Chikako Fujii, Jun Wada, Jennifer DeSantis, Mohammadreza Hojat & Joseph S. Gonnella. (2021) The effect of Humanitude care methodology on improving empathy: a six-year longitudinal study of medical students in Japan. BMC Medical Education 21:1.
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Toshiko Yoshida, Sho Watanabe, Takayuki Kono, Hiroaki Taketa, Noriko Shiotsu, Hajime Shirai, Yukie Nakai & Yasuhiro Torii. (2021) What impact does postgraduate clinical training have on empathy among Japanese trainee dentists?. BMC Medical Education 21:1.
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Yoshimi Aoki & Harumi Katayama. (2021) Development of the Clinical Interpersonal Reactivity Index to evaluate nurses’ empathy . Nursing & Health Sciences 23:4, pages 862-870.
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Prianna Menezes, Salman Y. Guraya & Shaista Salman Guraya. (2021) A Systematic Review of Educational Interventions and Their Impact on Empathy and Compassion of Undergraduate Medical Students. Frontiers in Medicine 8.
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Amanda Sharp, Bonnie Brown, Tayler Shreve, Kathleen Moore, Melissa Carlson & David Braughton. (2021) Direct-Care Staff Perceptions of Patient Engagement and Treatment Planning in Detox. The Journal of Behavioral Health Services & Research 48:4, pages 566-582.
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Nicoleta Suciu, Cristina Oana Mărginean, Lorena Elena Meliț, Dana Valentina Ghiga, Cristiana Cojocaru & Cosmin O. Popa. (2021) Medical Students’ Personalities: A Critical Factor for Doctor-Patient Communication. International Journal of Environmental Research and Public Health 18:17, pages 9201.
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Grazia Isabella Continisio, Nicola Serra, Assunta Guillari, Silvio Simeone, Rosita Lucchese, Gianpaolo Gargiulo, Silvia Toscano, Marianna Capo, Angela Capuano, Franca Sarracino, Maria Rosaria Esposito & Teresa Rea. (2021) Evaluation of Soft Skills among Italian Healthcare Rehabilitators: A Cross Sectional Study. Journal of Public Health Research 10:3, pages jphr.2021.2002.
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Yi Cheng Zhou, Shien Ru Tan, Chester Guan Hao Tan, Matthew Song Peng Ng, Kia Hui Lim, Lorraine Hui En Tan, Yun Ting Ong, Clarissa Wei Shuen Cheong, Annelissa Mien Chew Chin, Min Chiam, Elisha Wan Ying Chia, Crystal Lim, Limin Wijaya, Anupama Roy Chowdhury, Jin Wei Kwek, Warren Fong, Nagavalli Somasundaram, Eng Koon Ong, Stephen Mason & Lalit Kumar Radha Krishna. (2021) A systematic scoping review of approaches to teaching and assessing empathy in medicine. BMC Medical Education 21:1.
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Ankit Mehta, Nell Adams, Mary Fredrickson, Wojciech Kraszkiewicz, Jerome Siy, Lydia Hamel & Brett Hendel-Paterson. (2021) Craving Empathy: Studying the Sustained Impact of Empathy Training on Clinicians. Journal of Patient Experience 8, pages 237437352110433.
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Selda YARDIM & Yeşim ŞENOL. (2020) Effects of Standard Patient Practice on Emphatic Skill Levels of Students. Tıp Eğitimi Dünyası, pages 5-10.
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José Manuel Blanco, Fernando Caballero, Santiago Álvarez, Mercedes Plans & Diana Monge. (2020) Searching for the erosion of empathy in medical undergraduate students: a longitudinal study. BMJ Open 10:12, pages e041810.
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Ivana Brekalo Prso, Katarzyna Mocny‐Pachońska, Agata Trzcionka, Sonja Pezelj‐Ribaric, Ema Paljevic, Marta Tanasiewicz & Romana Persic Bukmir. (2020) Empathy amongst dental students: An institutional cross‐sectional survey in Poland and Croatia. European Journal of Dental Education 24:4, pages 687-694.
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Lissett J. Fernández-Rodríguez, Víctor H. Bardales-Zuta, Montserrat San-Martín, Roberto C. Delgado Bolton & Luis Vivanco. (2020) Empathy Enhancement Based on a Semiotics Training Program: A Longitudinal Study in Peruvian Medical Students. Frontiers in Psychology 11.
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Yasser R. Souror, Dareen K. Aljehani & Malath H. Alshaikh. (2020) Empathy of dental students towards children after behaviour guidance lectures and clinical experience. European Journal of Dental Education 24:3, pages 458-464.
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Xiong Ye, Haiying Guo, Zhou Xu & Hui Xiao. (2020) Empathy variation of undergraduate medical students after early clinical contact: a cross-sectional study in China. BMJ Open 10:7, pages e035690.
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Cecilia Eulalia Leo Ramírez, Alfredo Zapata González & Ramón Ignacio Esperón Hernández. (2019) Estudio y desarrollo de las competencias emocionales en estudiantes de medicina. Una aproximación bibliométrica. Investigación en Educación Médica 8:31, pages 92-102.
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