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European Journal of General Practice Volume 17, 2011 - Issue 3
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Research Article

How to deal with a crying patient? A study from a primary care setting in Croatia, using the ‘critical incident technique’

Goranka PetričekDepartment of Family Medicine, Andrija Štampar School of Public Health, School of Medicine University of Zagreb, Zagreb, CroatiaCorrespondence[email protected]
,
Mladenka Vrcić-KeglevićDepartment of Family Medicine, Andrija Štampar School of Public Health, School of Medicine University of Zagreb, Zagreb, Croatia
,
Djurdjica LazićDepartment of Family Medicine, Andrija Štampar School of Public Health, School of Medicine University of Zagreb, Zagreb, Croatia
&
Lucija MurgićDepartment of Educational Technology & Educational Multimedia Centre (EMC), Andrija Štampar School of Public Health, School of Medicine University of Zagreb, Zagreb, Croatia
Pages 153-159 | Received 16 Jun 2010, Accepted 02 Mar 2011, Published online: 27 Jun 2011

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Cheryl D. Stults, Jennifer Elston Lafata, Lisa Diamond, Lisa MacLean, Ashley L. Stone, Tracy Wunderlich, Richard M. Frankel & Ming Tai-Seale. (2014) How do primary care physicians respond when patients cry during routine ambulatory visits?. Journal of Communication in Healthcare 7:1, pages 17-24.
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Articles from other publishers (2)

Marcia Cristina Lemos dos Santos, Gabriela Sobrino Porto Bastos, Aline Stefano Mantovani & Bianca Porto Santos. (2022) Quando o paciente chora na consulta. Revista Brasileira de Medicina de Família e Comunidade 17:44, pages 2586.
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Juan Gérvas, Raimundo Pastor-Sánchez & Mercedes Pérez-Fernández. (2012) Crying patients in General/Family Practice: incidence, reasons for encounter and health problems. Revista Brasileira de Medicina de Família e Comunidade 7:24, pages 171-176.
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