References
- Archer J. 2010. State of the science in health professional education: effective feedback. Med Educ. 44:101–108.
- Bing-You R, Paterson J, Levine M. 1997. Feedback falling on deaf ears: residents' receptivity to feedback tempered by sender credibility. Med Teach. 19:40–44.
- Boehler ML, Rogers D, Schwind CJ, Mayforth R, Quin J, Williams RG, Dunnington G. 2006. An investigation of medical student reaction to feedback: a randomised controlled trial. Med Educ. 40:746–749.
- Bogetz A, Rassbach C, Chan T, Blankenburg R. 2017. Exploring the educational value of patient feedback: a qualitative analysis of pediatric residents’ perspectives. Acad Pediatr. 17:4–8.
- Cantillon P, Sargeant J. 2008. Giving feedback in clinical settings. BMJ. 337:1292–1294.
- Carraccio C, Englander R, Van Melle E, ten Cate O, Lockyer J, Chan M-K, Frank JR, Snell L. 2016. Advancing competency-based medical education: a charter for clinician-educators. Acad Med. 91:645–649.
- Clynes MP, Raftery SEC. 2008. Feedback: an essential element of student learning in clinical practice. Nurse Educ Pract. 8:405–411.
- Committee on Hospital Care. 2003. American Academy of Pediatrics family-centered care and the pediatrician’s role. Pediatrics. 112:691–696.
- Eady K, Moreau K. 2018. Using parent feedback: a qualitative study of residents’ and physician-educators’ perspectives. Perspect Med Educ. 7:33–39.
- Evans RG, Edwards A, Evans S, Elwyn B, Elwyn G. 2007. Assessing the practising physician using patient surveys: a systematic review of instruments and feedback methods. Fam Pract. 24:117–127.
- Ferguson J, Wakeling J, Bowie P. 2014. Factors influencing the effectiveness of multisource feedback in improving the professional practice of medical doctors: a systematic review. BMC Med Educ. 14:76.
- Holmboe E, Sherbino J, Long D, Swing S, Frank JR. 2010. The role of assessment in competency-based medical education. Med Teach. 32:676–682.
- Johnson BH. 2016. Promoting patient- and family-centered care through personal stories. Acad Med. 91:297–300.
- Liu GC, Harris MA, Keyton SA, Frankel RM. 2007. Use of unstructured parent narratives to evaluate medical student competencies in communication and professionalism. Ambulatory Pediatrics. 7:207–213.
- Lockyer J, Carraccio C, Chan M-K, Hart D, Smee S, Touchie C, Holmboe E, Frank JR. 2017. Core principles of assessment in competency-based medical education. Med Teach. 39:609–616.
- Massie J, Ali JM. 2016. Workplace-based assessment: a review of user perceptions and strategies to address the identified shortcomings. Adv Health Sci Educ. 21:455–473.
- Moreau K, Eady L, Frank JR, Hamstra SJ, Karwowska A, Murnaghan A, Pound CM, Tse S, Jabbour M. 2016. A qualitative exploration of which resident skills parents in pediatric emergency departments can assess. Med Teach. 38:1118–1124.
- Moreau KA, Eady K, Tang K, Jabbour M, Frank JR, Campbell M, Hamstra SJ. 2017. The development of the PARENTS: a tool for parents to assess residents? non-technical skills in pediatric emergency departments. BMC Med Educ. 17:210.
- O’Keefe M. 2001. Should parents assess the interpersonal skills of doctors who treat their children? A literature review. J Paediatr Child Health. 37:531–538.
- Ramani S, Krackov SK. 2012. Twelve tips for giving feedback effectively in the clinical environment. Med Teach. 34:787–791.
- Sargeant J, Mann K, Ferrier S. 2005. Exploring family physicians' reactions to multisource feedback: perceptions of credibility and usefulness. Med Educ. 39:497–504.
- Sargeant J, Mann K, Sinclair D, van der Vleuten C, Metsemakers J. 2007. Challenges in multisource feedback: intended and unintended outcomes. Med Educ. 41:583–591.
- Sargeant J, Mann K, Sinclair D, Van der Vleuten C, Metsemakers J. 2008. Understanding the influence of emotions and reflection upon multi-source feedback acceptance and use. Adv Health Sci Educ Theory Pract. 13:275–288.
- Sargeant J, McNaughton E, Mercer S, Murphy D, Sullivan P, Bruce D. 2011. Providing feedback: exploring a model (emotion, content, outcomes) for facilitating multisource feedback. Med Teach. 33:744–749.
- Strauss A, Corbin J. 1990. Basics of qualitative research: Grounded theory procedures and techniques. Newbury Park (CA): Sage.
- Takahashi S, Abbott C, Oswald A, Frank JR, editors. 2015. CanMEDS teaching and assessment tools guide. Ottawa, ON: Royal College of Physicians and Surgeons of Canada.
- Watling C. 2014. Cognition, culture, and credibility: deconstructing feedback in medical education. Perspect Med Educ. 3:124–128.