Text messaging “Helps Me to Chat”: exploring the interactional aspects of text messaging using mobile phones for youth with complex communication needs

References

• Alant, E. Augmentative and alternative communication: Engagement and participation. San Diego, CA: Plural Publishing.
   Google Scholar
• Agosto, D. E., Abbas, J., & Naughton, R. (2012). Relationship and social rules: Teens’ social network and other ICT selection practices. Journal of the American Society for Information Science and Technology, 63(6), 1108–1124. doi:10.1002/asi.22612
   Web of Science ®Google Scholar
• Baker, P. M. A., & Bellordre, C. (2004).Adoption of information technologies: Key policy issues, barriers and opportunities for people with disabilities. Paper presentation at the 37th Hawaii International Conference on System Sciences. Big Island, HI, USA. doi:10.1109/HICSS.2004.1265319
   Google Scholar
• Barlott, T., Adams, K., & Cook, A. (2016). Increasing participation in the information society by people with disabilities and their families in lower-income countries using mainstream technologies. Universal Access in the Information Society, 15(2), 189–198. doi:10.1007/s10209-015-0418-z
   Web of Science ®Google Scholar
• Baxter, P., & Jack, S. (2008). Qualitative case study methodology: Study design and implementation for novice researchers. The Qualitative Review, 13(4), 544–559. https://nsuworks.nova.edu/tqr/vol13/iss4/2
   Google Scholar
• Blackstone, S. W., & Hunt Berg, M. (2003). Social networks: A communication inventory for individuals with complex communication needs and their communication partners. Manual. Augmentative Communication.
   Google Scholar
• Blackstone, S. W., Williams, M. B., & Wilkins, D. P. (2007). Key principles underlying research and practice in AAC. Augmentative and Alternative Communication, 23(3), 191–203. doi:10.1080/07434610701553684
   PubMed Web of Science ®Google Scholar
• Blair, B. L., Fletcher, A. C., & Gaskin, E. R. (2015). Cell phone decision making: Adolescents’ perceptions of how and why they make the choice to text or call. Youth & Society, 47(3), 395–411. doi:10.1177/0044118X13499594
   Web of Science ®Google Scholar
• Borg, J., Lantz, A., & Gulliksen, J. (2015). Accessibility to electronic communication for people with cognitive disabilities: A systematic search and review of empirical evidence. Universal Access in the Information Society, 14(4), 547–562. doi:10.1007/s10209-014-0351-6
   Web of Science ®Google Scholar
• Bornman, J., Bryen, D. N., Moolman, E., & Morris, J. (2016). Use of consumer wireless devices by South Africans with severe communication disability. Afr J Disabil, 5(1), 1–9. doi:10.4102/ajod.v5i1.202
   Web of Science ®Google Scholar
• Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. doi:10.1191/1478088706qp063oa
   Google Scholar
• Bryant, D. P., & Bryant, B. R. (2003). Assistive technology for people with disabilities. Boston, MA: Pearson Education.
   Google Scholar
• Bryen, D. N., & Moolman, E. (2015). Mobile phone technology for ALL: Towards reducing the digital divide. In Z. Yan (Ed.), Encyclopedia of Mobile Phone Behavior (Vol 3, pp. 1456–1470) Hershey, PA: IGI Global. doi:10.4018/978-1-4666-8239-9.ch115
   Google Scholar
• Buchholz, M. (2019). Let’s stay in touch! Remote communication for people with communicative and cognitive disabilities (Doctoral thesis). University of Gothenburg, Gothenburg, Sweden.
   Google Scholar
• Caron, J., & Light, J. (2016). Social media has opened a world of ‘open communication’: Experiences of adults with cerebral palsy who use augmentative and alternative communication and social media. Augmentative and Alternative Communication, 32(1), 25–40. doi:10.3109/07434618.2015.1052887
   PubMed Web of Science ®Google Scholar
• Carter, N., Bryant-Lukosius, D., DiCenso, A., Blythe, J., & Neville, A. (2014). The use of triangulation in qualitative research. Oncology Nursing Forum, 41(5), 545–547. doi:10.1188/14.ONF.545-547
   PubMed Web of Science ®Google Scholar
• Church, K., & de Oliveira, R. (2013). What's up with WhatsApp?. Comparing mobile instant messaging behaviors with traditional SMS. Mobile Human Computer Interaction with Mobile Devices and Services - Collaboration and Communication, (pp. 352–361). Munich, Germany. doi:10.1145/2493190.2493225
   Google Scholar
• Clarke, V., & Braun, V. (2013). Teaching thematic analysis: Overcoming challenges and developing strategies for effective learning. The Psychologist, 26(2), 120–123.
   Web of Science ®Google Scholar
• Cook, A. M., & Hussey, S. M. (2002). Assistive technologies: Principles and practice (2nd ed.). St. Louis, MO: Mosby Elsevier.
   Google Scholar
• Cooper, L., Balandin, S., & Trembath, D. (2009). The loneliness experiences of young adults with cerebral palsy who use alternative and augmentative communication. Augmentative and Alternative Communication, 25(3), 154–164. doi:10.1080/07434610903036785
   PubMed Web of Science ®Google Scholar
• Chib, A., & Jiang, Q. (2014). Investigating modern-day talaria: Mobile phones and the mobility-impaired in Singapore. Journal of Computer-Mediated Communication, 19(3), 695–711. doi:10.1111/jcc4.12070
   Web of Science ®Google Scholar
• Creswell, J., & Poth, C. (2018). Qualitative inquiry & research design: Choosing among five approaches (4th ed.). Thousand Oaks, CA: Sage.
   Google Scholar
• Creswell, J. W. (2014). Research design: Qualitative, quantitative and mixed method approaches. (4th ed.). Thousand Oaks, CA: Sage.
   Google Scholar
• Darcy, S., Maxwell, H., & Green, J. (2016). Disability citizenship and independence through mobile technology? A study exploring adoption and use of a mobile technology platform. Disability & Society, 31(4), 497–519. doi:10.1080/09687599.2016.1179172
   Web of Science ®Google Scholar
• Dunn, L. M., & Dunn, D. M. (2007). PPVT-4: Peabody picture vocabulary test manual (4th ed.). Minneapolis, MN: Pearson Assessments.
   Google Scholar
• Durkin, K., Conti-Ramsden, G., & Walker, A. J. (2011). Txt lang: Texting, textism use and literacy abilities in youths with and without specific language impairment. Journal of Computer Assisted Learning, 27(1), 49–57. doi:10.1111/j.1365-2729.2010.00397.x
   Web of Science ®Google Scholar
• Eliasson, A. C., Krumlinde-Sundholm, L., Rösblad, B., Beckung, E., Arner, M., Öhrvall, A.-M., & Rosenbaum, P. L. (2006). The Manual Ability Classification System (MACS) for children with cerebral palsy. Developmental Medicine and Child Neurology, 48(7), 549–554. doi:10.1017/S0012162206001162
   PubMed Web of Science ®Google Scholar
• Feeley, K. M., & Jones, E. A. (2012). Obtaining and maintaining communicative interactions. In S. S. Johnston, J. Reichle, K. M. Feeley, & E. A. Jones (Eds.), AAC strategies for individuals with moderate to severe disabilities (pp. 279–310). Baltimore, MD: Paul H. Brookes Publishing.
   Google Scholar
• Grace, E., Raghavendra, P., Newman, L., Wood, D., & Connell, T. (2014). Learning to use the Internet and online social media: What is the effectiveness of home-based intervention for youth with complex communication needs? Child Language Teaching and Therapy, 30(2), 141–157. doi:10.1177/0265659013518565
   Web of Science ®Google Scholar
• Grinter, R. E., Palen, L., & Eldridge, M. (2006). Chatting with teenagers: Considering the place of chat technologies in teen life. ACM Transactions on Computer-Human Interaction, 13(4), 423–447. doi:10.1145/1188816.1188817
   Google Scholar
• Harrison, H., Birks, M., Franklin, R., & Mills, J. (2017). Case study research: Foundations and methodological orientations. Forum: Qualitative Social Research, 18(1), Art. 19. http://nbn-resolving.de/urn:Nbn:De:0114-fqs1701195
   Google Scholar
• Hemsley, B., Balandin, S., Palmer, S., & Dann, S. (2017). A call for innovative social media research in the field of augmentative and alternative communication. Augmentative and Alternative Communication, 33(1), 14–22. doi:10.1080/07434618.2016.1273386
   PubMed Web of Science ®Google Scholar
• Hemsley, B., Dann, S., Palmer, S., Allan, M., & Balandin, S. (2015). We definitely need an audience’: Experiences of Twitter, Twitter networks and tweet content in adults with severe communication disabilities who use augmentative and alternative communication (AAC). Disability and Rehabilitation, 37(17), 1531–1542. doi:10.3109/09638288.2015.1045990
   PubMed Web of Science ®Google Scholar
• Hynan, A., Goldbart, J., & Murray, J. (2015). A grounded theory of Internet and social media use by young people who use augmentative and alternative communication (AAC). Disability and Rehabilitation, 37(17), 1559–1575. doi:10.3109/09638288.2015.1056387
   PubMed Web of Science ®Google Scholar
• Hynan, A., Murray, J., & Goldbart, J. (2014). Happy and excited’: Perceptions of using digital technology and social media by young people who use augmentative and alternative communication. Child Language Teaching and Therapy, 30(2), 175–186. doi:10.1177/0265659013519258
   Web of Science ®Google Scholar
• Kagohara, D. M., van der Meer, L., Ramdoss, S., O’Reilly, M. F., Lancioni, G. E., Davis, T. N., … Sigafoos, J. (2013). Using iPods® and iPads® in teaching programs for individuals with developmental disabilities: A systematic review. Research in Developmental Disabilities, 34(1), 147–156. doi:10.1016/j.ridd.2012.07.027
   PubMed Web of Science ®Google Scholar
• Kaufman, A. S., & Kaufman, N. L. (2004). KBIT-2: Kaufman Brief Intelligence Test (2nd ed.). San Antonio, TX: Pearson Assessments.
   Google Scholar
• King, N., Horrocks, C., & Brooks, J. (2019). Interviews in qualitative research (2nd ed.). Thousand Oaks, CA: Sage.
   Google Scholar
• Light, J., & McNaughton, D. B. (2014). Communication competence for individuals who require augmentative and alternative communication: A new definition for a new era of communication? Augmentative and Alternative Communication, 30(1), 1–18. doi:10.3109/07434618.2014.885080
   PubMed Web of Science ®Google Scholar
• Light, J., & McNaughton, D. (2015). Designing AAC research and intervention to improve outcomes for individuals with complex communication needs. Augmentative and Alternative Communication, 31(2), 85–96. doi:10.3109/07434618.2015.1036458
   PubMed Web of Science ®Google Scholar
• Light, J., McNaughton, D., Beukelman, D., Koch Fager, S., Melanie Fried-Oken, M., Jakobs, T., & Jakobs, E. (2019). Challenges and opportunities in augmentative and alternative communication: Research and technology development to enhance communication and participation for individuals with complex communication needs. Augment Altern Commun), 35(1), 1–12. doi:10.1080/07434618.2018.1556732
   PubMed Web of Science ®Google Scholar
• Light, J., McNaughton, D., & Caron, C. (2019). New and emerging AAC technology supports for children with complex communication needs and their communication partners: State of the science and future research directions. Augment Altern Commun), 35(1), 26–41. doi:10.1080/07434618.2018.1557251
   PubMed Web of Science ®Google Scholar
• Ling, R. (2007). Children, youth and mobile communication. Journal of Children and Media, 1(1), 60–67. doi:10.1080/17482790601005173
   Google Scholar
• Loncke, F. (2014). Augmentative and Alternative Communication. Models and Applications for Educators, Speech-Language Pathologists, Psychologists, Caregivers, and Users. San Diego, CA: Plural Publishing.
   Google Scholar
• Masuku, K., Mophosho, M., Tshabalala, M. (2018). i felt pain. deep pain…’: Experiences of primary caregivers of stroke survivors with aphasia in a South African township. African Journal of Disability, 7, 1–7. doi:10.4102/ajod.v7i0.368
   Web of Science ®Google Scholar
• McNaughton, D. B., & Beukelman, D. R. (2010). Transition Strategies for Adolescents & Young Adults who use AAC (AAC series). Baltimore, MD: Paul H. Brookes Publishing.
   Google Scholar
• McNaughton, D. B., & Bryen, D. N. (2007). AAC technologies to enhance participation and access to meaningful societal roles for adolescents and adults with developmental disabilities who require AAC. Augmentative and Alternative Communication, 23(3), 217–229. doi:10.1080/07434610701573856
   PubMed Web of Science ®Google Scholar
• McNaughton, D. B., Bryen, D. N., Blackstone, S., Williams, M., & Kennedy, P. (2012). Young adults with complex communication needs: Research and development in AAC for a “diverse” population. Assistive Technology, 24(1), 45–53. doi:10.1080/10400435.2011.648715
   Web of Science ®Google Scholar
• McNaughton, D. B., & Light, J. (2013). The iPad and mobile technology revolution: Benefits and challenges for individuals who require augmentative and alternative communication. Augmentative and Alternative Communication, 29(2), 107–116. doi:10.3109/07434618.2013.784930
   PubMed Web of Science ®Google Scholar
• Meder, A. M., & Wegner, J. R. (2015). iPads, mobile technologies, and communication applications: A survey of family wants, needs, and preferences. Augmentative and Alternative Communication, 31(1), 27–36. doi:10.3109/07434618.2014.995223
   PubMed Web of Science ®Google Scholar
• Morgan, D. L., & Lobe, B. (2011). Online focus groups. In S. N. Hesse-Biber (Ed.), The handbook of emergent technologies in social research (pp. 199–230). Oxford, United Kingdom: Oxford University Press. https://www.researchgate.net/publication/273809338
   Google Scholar
• Morris, J. T., & Bryen, D. N. (2015). March 21-26). Use of mainstream wireless technology by adults who use AAC. [Paper presentation]. International Technology and Persons with Disabilities Conference, San Diego, CA.
   Google Scholar
• Niemeijer, D., Donnellan, A. M., & Robledo, J. A. (2012). Taking the pulse of augmentative and alternative communication on iOS. AssistiveWare. https://download.assistiveware.com/assistiveware/files/Taking%20the%20Pulse%20of%20AAC%20on%20iOS%20White%20Paper.pdf
   Google Scholar
• Palisano, R., Rosenbaum, P. L., Bartlett, D., & Livingston, M. (2007). Gross Motor Function Classification System - Expanded and Revised (GMFCS - E&R). CanChild. http://www.canchild.ca/en/resources/42-gross-motor-function-classification-system-expanded-revised-gmfcs-e-r
   Google Scholar
• Paterson, H. L. (2017). The use of social media by adults with acquired conditions who use AAC: Current gaps and considerations in research. Augmentative and Alternative Communication, 33(1), 23–31. doi:10.1080/07434618.2016.1275789
   PubMed Web of Science ®Google Scholar
• Pew Research Center (2019). Smartphone ownership in advanced economies higher than in emerging. https://www.pewresearch.org/global/2019/02/05/smartphone-ownership-is-growing-rapidly-around-the-world-but-not-always-equally/pg_global-technology-use-2018_2019-02-05_0-01/
   Google Scholar
• Raghavendra, P., Olsson, C., Sampson, J., Mcinerney, R., & Connell, T. (2012). School participation and social networks of children with complex communication needs, physical disabilities, and typically developing peers. Augmentative and Alternative Communication, 28(1), 33–43. doi:10.3109/07434618.2011.653604
   PubMed Web of Science ®Google Scholar
• Reid, D., & Reid, F. (2004). Insights into the social and psychological effects of SMS text messaging. eBusinessforum. http://www.ebusinessforum.gr/old/content/downloads/Reidetal_SocialEffectsOfTextMessaging.pdf
   Google Scholar
• Research ICT Africa (2017). Internet use barriers and user strategies: Perspectives from Kenya, Nigeria, South Africa and Rwanda. https://researchictafrica.net/publications/Other_publications/
   Google Scholar
• Salkind, N. J. (2006). Exploring research (6th ed.). Upper Saddle River, NJ: Pearson.
   Google Scholar
• Schlosser, R. W. (2002). On the importance of being earnest about treatment integrity. Augmentative and Alternative Communication, 18(1), 36–44. doi:10.1080/aac.18.1.36.44
   Google Scholar
• Shane, H. C., Laubscher, E., Schlosser, R. W., Flynn, S., Sorce, J. F., & Abramson, J. (2012). Applying technology to visually support language and communication in individuals with ASD. Journal of Autism and Developmental Disorders, 42, 1228–1235. doi:10.1007/s10803-011-1304-z
   PubMed Web of Science ®Google Scholar
• Simons, H. (2017). Mobile in SA Report 2017: Vodacom, Samsung have handy lead. Memeburn. https://memeburn.com/2017/05/latest-mobile-south-africa-stats/
   Google Scholar
• Smith, M. M. (2005). The dual challenges of aided communication and adolescents. Augmentative and Alternative Communication, 21(1), 67–79. doi:10.1080/10428190400006625
   Web of Science ®Google Scholar
• Smith, M. M. (2015). Adolescence and AAC: Intervention challenges and possible solutions. Communication Disorders Quarterly, 36(2), 112–118. doi:10.1177/1525740114539001
   Web of Science ®Google Scholar
• Thirumanickam, A., Raghavendra, P., & Olsson, C. (2011). Participation and social networks of school-age children with complex communication needs: A descriptive study. Augmentative and Alternative Communication, 27(3), 195–204. doi:10.3109/07434618.2011.610818
   PubMed Web of Science ®Google Scholar
• Thurlow, C., & Poff, M. (2013). Text messaging. In S. C. Herring, D. Stein, & T. Virtanen (Eds.), Pragmatics of computer-mediated communication (pp. 163–190). Berlin, Germany: Mouton de Gruyter. http://nl.ijs.si/janes/wp-content/uploads/2014/09/thurlowpoff11.pdf
   Google Scholar
• United Nations Department of Economic and Social Affairs (2013). Fact sheet definition of youth. http://www.un.org/esa/socdev/documents/youth/fact-sheets/youth-definition.pdf
   Google Scholar
• Van Niekerk, K., Dada, S., & Tönsing, K. (2019). Influences on selection of assistive technology for young children in South Africa: Perspectives from rehabilitation professionals. Disability and Rehabilitation, 41(8), 912–925. doi:10.1080/09638288.2017.1416500
   PubMed Web of Science ®Google Scholar
• Von Tetzchner, S., & Basil, C. (2011). Terminology and notation in written representations of conversations with augmentative and alternative communication. Augmentative and Alternative Communication, 27(3), 141–149. doi:10.3109/07434618.2011.610356
   PubMed Web of Science ®Google Scholar
• Wepener, C. (2019). Mainstream mobile messaging for youth with complex communication needs: A South African case study exploring interactional aspects. (Doctoral thesis, University of Pretoria, Pretoria, South Africa). http://hdl.handle.net/2263/73129
   Google Scholar
• Wickenden, M. (2011). Talking to teenagers: Using anthropological methods to explore identity and the lifeworlds of young people who use AAC. Communication Disorders Quarterly, 32(3), 151–163. doi:10.1177/1525740109348792
   Web of Science ®Google Scholar
• Yin, R. (2014). Case study research: Design and methods (5th ed.). Thousand Oaks, CA: Sage.
   Google Scholar
• Yin, R. (2014). Case study research: Design and methods (5th ed.). Sage.
   Google Scholar
• Yoon, C., Jeong, C., & Rolland, E. (2015). Understanding individual adoption of mobile instant messaging: A multiple perspectives approach. Information Technology and Management, 16(2), 139–151. doi:10.1007/s10799-014-0202-4
   Web of Science ®Google Scholar
• Yorkston, K. M., & Beukelman, D. R. (1981). Assessment of intelligibility of dysarthric speech. Tigard, OR: C. C. Publications.
   Google Scholar