1,765
Views
23
CrossRef citations to date
0
Altmetric
Research Paper

Communication and collaboration among return-to-work stakeholders

ORCID Icon &
Pages 2630-2639 | Received 20 Jul 2017, Accepted 01 May 2018, Published online: 17 May 2018

References

  • The Association of Worker’s Compensation Boards of Canada. 2015. National work injury, disease and fatality statistics. Mississauga (ON), Canada.
  • Ritva Horppu EM, Martimo K-P, Viikari-Juntura E, et al. Occupational physicians’ reasoning about recommending early return to work with work modifications. PLoS One. 2016;11:e0158588.
  • Olsson D, Alexanderson K, Bottai M. What positive encounters with healthcare and social insurance staff promotes ability to return to work of long-term sickness absentees? Scand J Public Health. 2016;44:91–97.
  • Pransky GS, Shaw WS, Franche R-L, Clarke, A. Disability prevention and communication among workers, physicians, employers, and insurers—current models and opportunities for improvement. Disabil. Rehabil. 2004;26:625–634.
  • Brijnath B, Mazza D, Singh N, et al. Mental health claims management and return to work: qualitative insights from Melbourne, Australia. J Occup Rehabil. 2014;24:766–776.
  • Franche RL, Frank J, Krause N. Readiness for return to work following injury or illness: conceptualizing the interpersonal impact of health care, workplace, and insurance factors. In: Schultz RJ, Gatche IZ, eds. Handbook of complex occupational disability claims: early risk identification, intervention, and prevention. New York: Springer; 2005. p. 67–91.
  • Kosny A, Franche RL, Pole J, et al. Early healthcare provider communication with patients and their workplace following a lost-time claim for an occupational musculoskeletal injury. J Occup Rehabil. 2006;16:27–39.
  • Wickizer TM, Franklin G, Plaeger-Brockway R, et al. Improving the quality of workers’ compensation health care delivery: the Washington State Occupational Health Services Project. Milbank Quart. 2001;79:5–33.
  • Franche RL, Baril R, Shaw W, et al. Workplace-based return-to-work interventions: optimizing the role of stakeholders in implementation and research. J Occup Rehabil. 2005;15:525–542.
  • Kosny A, Newnam S, Collie A. Family matters: compensable injury and the effect on family. Disabil Rehabil. 2017;40:935–944.
  • MacEachen E, Kosny A, Ferrier S, et al. The “toxic dose” of system problems: why some injured workers don’t return to work as expected. J Occup Rehabil. 2010;20:349–366.
  • Hoefsmit N, Houkes I, Nijhuis FJN. Intervention characteristics that facilitate return to work after sickness absence: a systematic literature review. J Occup Rehabil. 2012;22:462–477.
  • Shaw WS, Reme SE, Pransky G, et al. The pain recovery inventory of concerns and expectations: a psychosocial screening instrument to identify intervention needs among patients at elevated risk of back disability. J Occup Environ Med. 2013;55:885–894.
  • Vlasveld MC, Van Der Feltz-Cornelis CM, Bültmann U, et al. Predicting return to work in workers with all-cause sickness absence greater than 4 weeks: a prospective cohort study. J Occup Rehabil. 2012;22:118–126.
  • Young AE, Wasiak R, Roessler RT, et al. Return-to-work outcomes following work disability: stakeholder motivations, interests and concerns. J Occup Rehabil. 2005;15:543–556.
  • Loisel P, Anema JR. Handbook of work disability. New York: Springer; 2014.
  • Guzman J, Frank JW, Hayden J, et al. Key factors in back disability prevention: a consensus panel funded by the RAC of the WSIB; 16–17 May 2005; Vancouver, BC: Institute for Work and Health.
  • Loisel P, Durand MJ, Baril R, et al. Interorganizational collaboration in occupational rehabilitation: perceptions of an interdisciplinary rehabilitation team. J Occup Rehabil. 2005;15:581–590.
  • van Oostrom SH, Driessen MT, de Vet HCW, et al. Workplace interventions for preventing work disability. Cochrane Database Syst Rev. 2009;CD006955.
  • Tiedtke C, De Rijk A, Donceel P, et al. Survived but feeling vulnerable and insecure: a qualitative study of the mental preparation for RTW after breast cancer treatment. BMC Public Health. 2012;12:538.
  • Kilgour E, Kosny A, McKenzie D, et al. Healing or harming? Healthcare provider interactions with injured workers and insurers in workers’ compensation systems. J Occup Rehabil. 2015;25:220–239.
  • Kilgour E, Kosny A, McKenzie D, et al. Interactions between injured workers and insurers in workers’ compensation systems: a systematic review of qualitative research literature. J Occup Rehabil. 2015;25:160–181.
  • Kosny A, Brijnath B, Singh N, et al. Uncomfortable bedfellows: employer perspectives on general practitioners’ role in the return-to-work process. Policy Pract Heal Saf. 2015;13:65–76.
  • Kosny A, Lifshen M, Pugliese D, et al. Buddies in bad times? The role of co-workers after a work-related injury. J Occup Rehabil. 2013;23:438–449.
  • MacEachen E, Clarke E, Franche J, et al. Systematic review of the qualitative literature on return to work after injury. Scand J Work Environ Health. 2006;32:257–269.
  • Soklaridis S, Tang G, Cartmill C, et al. “Can you go back to work?” Family physicians’ experiences with assessing patients’ functional ability to return to work. Can Fam Phys. 2011;57:202–209.
  • Kosny A, MacEachen E, Ferrier S, et al. The role of health care providers in long term and complicated workers’ compensation claims. J Occup Rehabil. 2011;21:582–590.
  • Mazza D, Brijnath B, Singh N, et al. General practitioners and sickness certification for injury in Australia. BMC Fam Pract. 2015;16:1–9.
  • Mortelmans K, Donceel P, Lahaye D. Disability management through positive intervention in stakeholders’ information asymmetry: a pilot study. Occup Med. 2006;56:129–136.
  • Mortelmans AK, Donceel P, Lahaye D, et al. Does enhanced information exchange between social insurance physicians and occupational physicians improve patient work resumption? A controlled intervention study. Occup Environ Med. 2006;63:495–502.
  • Careau E, Briere N, Houle N, et al. Interprofessional collaboration: development of a tool to enhance knowledge translation. J Occup Rehabil. 2015;37:372–378.
  • Jetha A, Pransky G, Fish J, et al. Return-to-work within a complex and dynamic organizational work disability system. J Occup Rehabil. 2016;26:276–285.
  • Lippel K, Eakin JM, Holness DL, et al. The structure and process of workers’ compensation systems and the role of doctor: a comparison of Ontario and Qubec. Am J Ind Med. 2016;1070–1086.
  • Willig C. Introducing qualitative research in psychology. 3rd edn. Maidenhead: McGraw-Hill; 2013.
  • Green N, Thorogood J. Qualitative methods for health research. 3rd ed. London: Sage; 2014.
  • Braun V, Clarke V. Using thematic analysis in psychology. Qual Res Psychol. 2006;3:77–101.
  • Poland B, Pederson A. Reading between the lines: interpreting silences in qualitative research British Columbia Centre of excellence. Qualit Inquiry. 1998;4:293–312.
  • Denzin NK, Lincoln YS. Handbook of qualitative research. 5th edn. Thousand Oaks: Sage Publications, 2017.
  • Borrill CS, Carletta J, Carter AJ, et al. The effectiveness of health care teams in the National Health Service. Report. 29 November 2006. University of Aston, Glasgow, Edinburg; 2000.
  • Junger S, Pestinger M, Eisner F, et al. Criteria for successful multiprofessional cooperation in palliative care teams. Palliat Med. 2007;21:347–354.
  • Zarcadoolas ML, Vaughon C, Czaja WL, et al. Consumers’ perceptions of patient-accessible electronic medical records. J Med Internet Res. 2013;15:e168.
  • Moriarty DP, McGuire O, Finn BE. The effect of pain on cognitive function: a review of clinical and preclinical research. Prog Neurobiol. 2011;93:385–404.
  • Nancarrow S, Booth A, Ariss S, et al. Ten principles of good interdisciplinary team work. Hum Resour Health. 2013;11:19.
  • Suter E, Arndt J, Arthur N, et al. Role understanding and effective communication as core competencies for collaborative practice. J Interprof Care. 2009;23:41–51.
  • Hu J, Liden RC. Antecedents of team potency and team effectiveness: an examination of goal and process clarity and servant leadership. J Appl Psychol. 2011;96:851–862.
  • Bjørn P, Ngwenyama O. Virtual team collaboration: building shared meaning, resolving breakdowns and creating translucence. Inf Syst J. 2009;19:227–253.
  • O’Hagan F. Work, organisational practices, and margin of manoeuver during work reintegration. Disabil Rehabil. 2017 [Sep 29]; [1–10]. DOI:10.1080/09638288.2017.1383520

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.