59
Views
12
CrossRef citations to date
0
Altmetric
Research Article

Psychiatric inpatients' satisfaction with services: A pilot study

, &
Pages 327-332 | Published online: 12 Jul 2009

  • Becker T (1995) Closure of large psychiatric hospitals in England evaluation by the TAPS project -- a review of the literature. Psychiatr Prax 22: 50-4.
  • Dick P, Cameron L, Cohen D et al (1985) Day and full time psychiatric treatment: a controlled comparison. Br J Psychiatry 147: 246-9.
  • Audini B, Marks IM, Lawrence RE et al (1994) Home-based versus out-patient/in-patient care for people with serious mental illness. Phase II of a controlled study. Br J Psychiatry 165: 204-10.
  • Kelstrup A, Lund K, Lauritsen B, Bech P (1993) Satisfaction with care reported by psychiatric inpatients. Relationship to diagnosis and medical treatment Acta Psychiatr Scand 87: 374-9.
  • Williams B (1994) Patient satisfaction: a valid concept? Soc Sci Med 38: 509-16.
  • Ware JE, Davies-Avery A, Stewart AL (1977) The meaning and measurement of patient satisfaction: a review of the literature, (Rand Paper series P-6036). Rand Santa Monica, CA.
  • Ware JE, Davies AR (1983) Behavioural consequences of consumer dissatisfaction with medical care. Eval Pro Planning 6: 291-7.
  • Department of Health and Social Services (1984) NHS Management Inquiry. HMSO, London.
  • Barker DA, Shergill SS, Higginson I, Orrell MW (1996) Patients' view towards care received from psychiatrists. Br J Psychiatry 168: 641-6.
  • Hansson L (1989) Patient satisfaction with in-hospital psychiatric care. A study of a 1-year population of patients hospitalized in a sectorised care organization. Eur Arch Psychiatr Neural Sci 239: 93-100.
  • Hall JA, Dornan MC (1990) Patient sociodemographic characteristics as predictors of satisfaction with medical care: a meta-analysis. Soc Sci Med 30: 811-8.
  • Weinstein RM (1977) Mental patients' attitudes towards illness, hospitalization and treatment Psychiatr Digest 38: 19-34.
  • Weinstein RM (1979) Patient attitudes towards mental hospitalization: a review of quantitative research. J Health Soc Behav 20: 237-58.
  • Weinstein RM (1981) Mental patients' attitudes towards hospital staff: a review of quantitative research. Arch Gen Psychiatry 38: 483-9.
  • Callan A, Littlewood R (1998) Patient satisfaction: Ethnic origin or explanatory model? Intern J Soc Psych 44: 1-11.
  • World Health Organization (1994) International Classification of Diseases (10th edn) (ICD-10). WHO, Geneva.
  • Jones N, Kahn MW (1964) Patient attitudes as related to social class and other variables concerned with hospitalisation. Consult Clin Psychol 28: 403-8.
  • Linn LS (1969) Social characteristics and patient expectations toward mental hospitalisation. Arch Gen Psychiatry 20: 457-69.
  • Cove WR, Fain T (1977) A comparison of voluntary and committed patients. Arch Gen Psychiatry 34: 669-76.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.