Research letter: the role of customer fear of missing out on purchase intention

References

• Ahn, J. (2024). The impact of support on behavioural intention in a customer-to-customer retail service context. Technology Analysis & Strategic Management, 1–11.
   Web of Science ®Google Scholar
• Ahn, J., & Kwon, J. (2020). Green hotel brands in Malaysia: Perceived value, cost, anticipated emotion, and revisit intention. Current Issues in Tourism, 23(12), 1559–1574. https://doi.org/10.1080/13683500.2019.1646715
   Web of Science ®Google Scholar
• Akbarov, S. (2020). The impact of social media marketing on consumer-moderating role of gender and income. Scholedge International Journal of Multidisciplinary and Allied Studies, 7(7), 147–163.
   Google Scholar
• Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411–423. https://doi.org/10.1037/0033-2909.103.3.411
   Web of Science ®Google Scholar
• Arli, D. (2017). Does social media matter? Investigating the effect of social media features on consumer attitudes. Journal of Promotion Management, 23(4), 521–539. https://doi.org/10.1080/10496491.2017.1297974
   Google Scholar
• Bagozzi, R. P., Dholakia, U. M., & Basuroy, S. (2003). How effortful decisions get enacted: The motivating role of decision processes, desires, and anticipated emotions. Journal of Behavioral Decision Making, 16(4), 273–295. https://doi.org/10.1002/bdm.446
   Web of Science ®Google Scholar
• Batra, R., & Ray, M. L. (1986). Affective responses mediating acceptance of advertising. Journal of Consumer Research, 13(2), 234–249. https://doi.org/10.1086/209063
   Web of Science ®Google Scholar
• Changchit, C., Cutshall, R., & Pham, A. (2022). Personality and demographic characteristics influence on consumers’ social commerce preference. Journal of Computer Information Systems, 62(1), 98–108. https://doi.org/10.1080/08874417.2019.1709229
   Web of Science ®Google Scholar
• Dinh, T. C. T., & Lee, Y. (2022). ““I want to be as trendy as influencers” – How “fear of missing out” leads to buying intention for products endorsed by social media influencers. Journal of Research in Interactive Marketing, 16(3), 346–364. https://doi.org/10.1108/JRIM-04-2021-0127
   Web of Science ®Google Scholar
• Geng, S., Yang, P., Gao, Y., Tan, Y., & Yang, C. (2021). The effects of ad social and personal relevance on consumer ad engagement on social media: The moderating role of platform trust. Computers in Human Behavior, 122, 106834. https://doi.org/10.1016/j.chb.2021.106834
   Web of Science ®Google Scholar
• Good, M. (2019). Fear of missing out appeals: You can't always get what you want. New Mexico State University.
   Google Scholar
• Good, M. C., & Hyman, M. R. (2020). ‘Fear of missing out’: Antecedents and influence on purchase likelihood. Journal of Marketing Theory and Practice, 28(3), 330–341. https://doi.org/10.1080/10696679.2020.1766359
   Web of Science ®Google Scholar
• Good, M. C., & Hyman, M. R. (2021). Direct and indirect effects of fear-of-missing-out appeals on purchase likelihood. Journal of Consumer Behaviour, 20(3), 564–576. https://doi.org/10.1002/cb.1885
   Web of Science ®Google Scholar
• Hetz, P. R., Dawson, C. L., & Cullen, T. A. (2015). Social media use and the fear of missing out (FoMO) while studying abroad. Journal of Research on Technology in Education, 47(4), 259–272. https://doi.org/10.1080/15391523.2015.1080585
   Web of Science ®Google Scholar
• Ilyas, G., Rahmia, S., Tamsah, H., & Yusriadi, Y. (2022). Does fear of missing out give satisfaction in purchasing based on social media content? International Journal of Data and Network Science, 6(2), 409–418. https://doi.org/10.5267/j.ijdns.2021.12.013
   Google Scholar
• Kim, E., & Drumwright, M. (2016). Engaging consumers and building relationships in social media: How social relatedness influences intrinsic vs. extrinsic consumer motivation. Computers in Human Behavior, 63, 970–979. https://doi.org/10.1016/j.chb.2016.06.025
   Web of Science ®Google Scholar
• Mellers, B. A., Schwartz, A., Ho, K., & Ritov, I. (1997). Decision affect theory: Emotional reactions to the outcomes of risky options. Psychological Science, 8(6), 423–429. doi:10.1111/j.1467-9280.1997.tb00455.x
   Web of Science ®Google Scholar
• Mellers, B. A., Schwartz, A., & Ritov, I. (1999). Emotion-based choice. Journal of Experimental Psychology: General, 128(3), 332–345 https://doi.org/10.1037/0096-3445.128.3.332
   Web of Science ®Google Scholar
• Milyavskaya, M., Saffran, M., Hope, N., & Koestner, R. (2018). Fear of missing out: Prevalence, dynamics, and consequences of experiencing FOMO. Motivation and Emotion, 42(5), 725–737. https://doi.org/10.1007/s11031-018-9683-5
   Web of Science ®Google Scholar
• Modzelewski, P. (2020). Fomo (fear of missing out)–an educational and behavioral problem in times of new communication forms. Konteksty Pedagogiczne, 14(1), 215–232.
   Google Scholar
• Núñez-Fernández, M., Pérez-Villarreal, H. H., & Mayett-Moreno, Y. (2021). Comparing models with positive anticipated emotions, food values, attitudes and subjective norms as influential factors in fast-food purchase intention during the COVID-19 pandemic in two channels: Restaurants and mobile apps. Sustainability, 13(22), 12857. https://doi.org/10.3390/su132212857
   Web of Science ®Google Scholar
• Park, J., Hyun, H., & Thavisay, T. (2021). A study of antecedents and outcomes of social media WOM towards luxury brand purchase intention. Journal of Retailing and Consumer Services, 58, 102272. https://doi.org/10.1016/j.jretconser.2020.102272
   Web of Science ®Google Scholar
• Pollai, M., Hoelzl, E., Hahn, L., & Hahn, A. (2015). The influence of anticipated emotions on consumer decisions. Zeitschrift für Psychologie.
   Google Scholar
• Przybylski, A. K., Murayama, K., DeHaan, C. R., & Gladwell, V. (2013). Motivational, emotional, and behavioral correlates of fear of missing out. Computers in Human Behavior, 29(4), 1841–1848. https://doi.org/10.1016/j.chb.2013.02.014
   Web of Science ®Google Scholar
• Taylor, D. G. (2019). Social media usage, FOMO, and conspicuous consumption: An exploratory study: An abstract. In Finding New ways to engage and satisfy global customers: Proceedings of the 2018 academy of marketing science (AMS) world marketing congress (WMC) 21 (pp. 857–858). Springer International Publishing.
   Google Scholar
• Tenenhaus, M., Vinzi, V. E., Chatelin, Y. M., & Lauro, C. (2005). PLS path modeling. Computational Statistics & Data Analysis, 48(1), 159–205. https://doi.org/10.1016/j.csda.2004.03.005
   Web of Science ®Google Scholar
• Wallace, E., Torres, P., Augusto, M., & Stefuryn, M. (2022). Do brand relationships on social media motivate young consumers’ value co-creation and willingness to pay? The role of brand love. Journal of Product & Brand Management, 31(2), 189–205. https://doi.org/10.1108/JPBM-06-2020-2937
   Web of Science ®Google Scholar
• Wetzels, M., Odekerken-Schröder, G., & Van Oppen, C. (2009). Using PLS path modeling for assessing hierarchical construct models: Guidelines and empirical illustration. MIS Quarterly, 177–195. https://doi.org/10.2307/20650284
   Web of Science ®Google Scholar