404
Views
1
CrossRef citations to date
0
Altmetric
Reviews

The relationship between staff perceptions of organizational readiness to change and client outcomes in substance misuse treatment programmes: A systematic review

ORCID Icon, , , &
Pages 223-239 | Received 18 Jul 2017, Accepted 08 Oct 2017, Published online: 21 Nov 2017

References

  • Addiction Technology Transfer Centers. (2004). The change book: A blueprint for technology transfer. Kansas City, Missouri: ATTC National Office.
  • Armenakis, A. A., & Bedeian, A. G. (1999). Organizational change: A review of theory and research in the 1990s. Journal of Management, 25, 293–315.
  • Armenakis, A. A., Harris, S. G., & Mossholder, K. W. (1993). Creating readiness for organizational change. Human Relations, 46, 681–704.
  • Baker, A., & Roche, A. (2002). From training to work‐force development: A large and important conceptual leap. Drug and Alcohol Review, 21, 205–207.
  • Bell, J. (2012). Opioid substitution treatment and its effectiveness: Review of the evidence. In: J. Strang (Ed.), Medications in recovery: Re-orientating drug dependence treatment. London: National Treatment Agency.
  • Borbas, C., Morris, N., Mclaughlin, B., Asinger, R., & Gobel, F. (2000). The role of clinical opinion leaders in guideline implementation and quality improvement. Challenge, 118, 24S–32S.
  • Bowles, S., Louw, J., & Myers, B. (2011). Perceptions of organizational functioning in substance abuse treatment facilities in South Africa. International Journal of Mental Health & Addiction, 9, 308–319.
  • Broome, K. M., Flynn, P. M., Knight, D. K., & Simpson, D. D. (2007). Program structure, staff perceptions, and client engagement in treatment. Journal of Substance Abuse Treatment, 33, 149–158.
  • Bryk, A., Camburn, E., & Louis, K. (1999). Professional community in Chicago elementary schools: Facilitating factors and organisational consequences. Education Administration Quarterly, 35, 751–781.
  • Burnes, B., & Cooke, B. (2012). Review article: The past, present and future of organisational development: Taking the long view. Human Relations, 65, 1395–1429.
  • Butler, S. (2011). Addiction counsellors in the Republic of Ireland: Exploring the emergence of a new profession. Drugs: Education, Prevention and Policy, 18, 295–302.
  • Cioffi, J., Lichtveld, M., & Tilson, H. (2004). A research agenda for public health workforce development. Journal of Public Health Management Practice, 10, 186–192.
  • Comiskey, C., Kelly, P., Leckey, Y., Mcculloch, L., O’duill, B., Stapleton, R., & White, E. (2009). The ROSIE Study; Drug treatment outcomes in Ireland. Dublin, Ireland: The National Advisory Committee on Drugs.
  • Courtney, K. O., Joe, G. W., Rowan-Szal, G. A., & Simpson, D. D. (2007). Using organizational assessment as a tool for program change. Journal of Substance Abuse Treatment, 33, 131–137.
  • Crits-Christoph, P., Gibbons, M., Forman, R., Hu, B., Hearon, B., & Worley, M. (2004). A brief alliance scale for community-based research. University of Pennsylvania; Unpublished manuscript.
  • Crits-Christoph, P., Hamilton, J. L., Ring-Kurtz, S., Gallop, R., Mcclure, B., Kulaga, A., & Rotrosen, J. (2011). Program, counselor, and patient variability in the alliance: A multilevel study of the alliance in relation to substance use outcomes. Journal of Substance Abuse Treatment, 40, 405–413.
  • D’aunno, T., & Vaughn, T. E. (1995). An organizational analysis of service patterns in outpatient drug abuse treatment units. Journal of Substance Abuse, 7, 27–42.
  • Darker, C. D., Ho, J., Kelly, G., Whiston, L., & Barry, J. (2016). Demographic and clinical factors predicting retention in methadone maintenance: Results from an Irish cohort. Irish Journal of Medical Science (1971-), 185, 433–441.
  • Drummond, C. (2009). Tenderisation of addiction treatment. Scanbites, 20( Online), 6. Retrieved November 16, 2016, from http://www.smmgp.org.uk/download/othernewsletters/scanbites/scanbites-20.pdf
  • Edwards, J., Knight, D., Broome, D., & Flynn, P. (2010). The development and validation of a transformational leadership survey for substance use treatment programs. Substance Use and Misuse, 45, 1279–1302.
  • Ethridge, R., & Hubbard, R. (2000). Conceptualising and assessing treatment structure and process in community based drug dependency programmes. Substance Use & Misuse, 35, 1757–1795.
  • Flodgren, G., Parmelli, E., Doumit, G., Gattellari, M., O’brien, M., Grimshaw, J., & Eccles, M. (2011). Local opinion leaders: Effects on professional practice and health care outcomes, The Cochrane Library.
  • Ford, J., & Foster-Fishman, P. (2012). Organisational development and change: Linking research from the profit, nonprofit, and public sectors. In S. Kozlowski (Ed.), The Oxford handbook of organizational psychology. Oxford, UK: Oxford University Press.
  • Francis, R. (2013). The mid Staffordshire NHS foundation trust public inquiry. 2013. London: Stationery Office.
  • Fuller, B. E., Rieckmann, T., Nunes, E. V., Miller, M., Arfken, C., Edmundson, E., & Mccarty, D. (2007). Organizational readiness for change and opinions toward treatment innovations. Journal of Substance Abuse Treatment, 33, 183–192.
  • Gagnon, M.-P., Attieh, R., Ghandour, E. K., Légaré, F., Ouimet, M., Estabrooks, C. A., & Grimshaw, J. (2014). A systematic review of instruments to assess organizational readiness for knowledge translation in health care. PLoS ONE, 9, 1–32.
  • Geel, A. (2009). The clinical psychology perspective. Scanbites, 21( Online),6. Retrieved November 16, 2016, from http://www.smmgp.org.uk/download/othernewsletters/scanbites/scanbites-21.pdf
  • Gerstein, D., & Harwood, H. (1990). Treating drug problems: A study of the evolution, effectiveness and financing of public and private drug treatment systems. Washington, US: National Academy Press.
  • Ghose, T. (2008). Organizational-and individual-level correlates of posttreatment substance use: A multilevel analysis. Journal of Substance Abuse Treatment, 34, 249–262.
  • Godfrey, C., Stewart, D., & Gossop, M. (2004). Economic analysis of costs and consequences of the treatment of drug misuse: 2‐year outcome data from the National Treatment Outcome Research Study (NTORS). Addiction, 99, 697–707.
  • Gossop, M. (2006a). Drug addiction and its treatment. Oxford, UK: Oxford University Press.
  • Gossop, M. (2006b). Treating drug misuse problems: Evidence of effectiveness. London: National Treatment Agency for Substance Misuse.
  • Gossop, M. (2015). The national treatment outcomes research study (NTORS) and its influence on addiction treatment policy in the United Kingdom. Addiction, 110, 50–53.
  • Gossop, M., Stewart, D., & Marsden, J. (2003). Treatment process components and heroin use outcome among methadone patients. Drug and Alcohol Dependence, 71, 93–102.
  • Greener, J. M., Joe, G. W., Simpson, D. D., Rowan-Szal, G. A., & Lehman, W. E. (2007). Influence of organizational functioning on client engagement in treatment. Journal of Substance Abuse Treatment, 33, 139–147.
  • Guerrero, E. G., Aarons, G. A., Grella, C. E., Garner, B. R., Cook, B., & Vega, W. A. (2016). Program capacity to eliminate outcome disparities in addiction health services. Administration and Policy in Mental Health and Mental Health Services Research. 43(1), 23–35.
  • Guerrero, E. G., Aarons, G. A., & Palinkas, L. A. (2014). Organizational capacity for service integration in community-based addiction health services. American Journal of Public Health, 104, e40–e47.
  • Guerrero, E. G., Fenwick, K., Kong, Y., Grella, C., & D’aunno, T. (2015). Paths to improving engagement among racial and ethnic minorities in addiction health services. Substance Abuse Treatment, Prevention, and Policy, 10(1), 40.
  • Heinrich, C., & Lynn, L. (2002). Improving the organization, management, and outcomes of substance abuse treatment programs. The American Journal of Drug and Alcohol Abuse, 28, 601–622.
  • Jacobs, R., & Hawley, J. (2009). The emergence of ‘workforce development’: Definition, conceptual boundaries and implications. In R. Mac Clean & D. Wilson (eds.), International handbook of education for the changing world of work; bridging academic and vocational learning, 2537–2552. Amsterdam: Kluwer.
  • Jarde, A., Losilla, J.-M., & Vives, J. (2012). Methodological quality assessment tools of non-experimental studies: A systematic review. Anales De Psicología/Annals of Psychology, 28, 617–628.
  • Joe, G. W., Broome, K. M., Rowan-Szal, G. A., & Simpson, D. D. (2002). Measuring patient attributes and engagement in treatment. Journal of Substance Abuse Treatment, 22, 183–196.
  • Joe, G. W., Broome, K. M., Simpson, D. D., & Rowan-Szal, G. A. (2007). Counselor perceptions of organizational factors and innovations training experiences. Journal of Substance Abuse Treatment, 33, 171–182.
  • Jones, J. (2009). Specialist Nursing Observations on the SCAN retendering survey. Scanbites, Online, 21, 6. Retrieved from http://www.smmgp.org.uk/download/othernewsletters/scanbites/scanbites-21.pdf
  • Kaplan, L. (2003). Substance abuse treatment workforce environmental scan. Substance Abuse and Mental Health Services Administration. Retrieved 15 July, 2017 from http://pfr.samhsa.gov/docs/Environmental_Scan.pdf
  • Kelly, D. (2000). Using vision to improve organisational communication. Leadership & Organization Development Journal, 21, 92–101.
  • Kelly, P., Hegarty, J., Barry, J., Dyer, K. R., & Horgan, A. (2017). A systematic review of the relationship between staff perceptions of organizational readiness to change and the process of innovation adoption in substance misuse treatment programs. Journal of Substance Abuse Treatment, 80, 6–25.
  • Kelly, S. M., O’grady, K. E., Brown, B. S., Mitchell, S. G., & Schwartz, R. P. (2010). The role of patient satisfaction in methadone treatment. The American Journal of Drug and Alcohol Abuse, 36, 150–154.
  • Lehman, W. E. K., Greener, J. M., Rowan-Szal, G. A., & Flynn, P. M. (2012). Organizational readiness for change in correctional and community substance abuse programs. Journal of Offender Rehabilitation, 51, 96–114.
  • Lehman, W. E. K., Greener, J. M., & Simpson, D. D. (2002). Assessing organizational readiness for change. Journal of Substance Abuse Treatment, 22, 197–209.
  • Lundgren, L., Amodeo, M., Krull, I., Chassler, D., Weidenfeld, R., De Saxe Zerden, L., … Beltrame, C. (2011). Addiction treatment provider attitudes on staff capacity and evidence-based clinical training: Results from a national study. American Journal on Addictions, 20, 271–284.
  • Lundgren, L., Chassler, D., Amodeo, M., D’ippolito, M., & Sullivan, L. (2012). Barriers to implementation of evidence-based addiction treatment: A national study. Journal of Substance Abuse Treatment, 42, 231–238.
  • Lynn, E., & Lyons, S. (2016). National drug related deaths index; 2004 to 2014 data. 2016 ed.. Dublin, Ireland: Health Research Board.
  • Mason, J. (1995). Cultural Competence Self-Assessment Questionnaire: A manual for users. Portland, Oregon: Portland State University.
  • Mccloskey, B. A., & Diers, D. K. (2005). Effects of New Zealand’s health reengineering on nursing and patient outcomes. Medical Care, 43, 1140–1146.
  • Mcgrail, S. 2014a. At your service? Druglink [ Online]. Retrieved November 16, 2016, from http://www.drugwise.org.uk/druglink-article-2014-at-your-service-by-sara-mcgrail/
  • Mcgrail, S. (2014b). Buy one-get one free. Druglink Online. Retrieved November 16, 2016, from http://www.drugwise.org.uk/druglink-article-2014-buy-one-get-one-free-by-sara-mcgrail/
  • Mclellan, A., Carise, D., & Kleber, H. (2003). Can the national addiction treatment infrastructure support the public’s demand for quality care? Journal of Substance Abuse Treatment, 25(2), 117–121.
  • Mclellan, A. T., Luborsky, L., O’brien, C. P., & Woody, G. (1980). An improved diagnostic instrument for substance abuse patients, The addiction severity index. Journal of Nervous & Mental Disease, 168, 26–33.
  • Meier, P. S., Barrowclough, C., & Donmall, M. C. (2005). The role of the therapeutic alliance in the treatment of substance misuse: A critical review of the literature. Addiction, 100, 304–316.
  • Middleton, J., Mcgrail, S., & Stringer, K. (2016). Drug related deaths in England and Wales. British Medical Journal (Clinical research ed.), 355, i5259.
  • Mulvey, K. P., Hubbard, S., & Hayashi, S. (2003). A national study of the substance abuse treatment workforce. Journal of Substance Abuse Treatment, 24, 51–57.
  • National Heart Lung and Blood Institute. 2016. Quality assessment tool for observational cohort and cross-sectional studies [Online]. US Department of Health and Human Sciences. Retrieved July 12, 2016, from http://www.nhlbi.nih.gov/health-pro/guidelines/in-develop/cardiovascular-risk-reduction/tools/cohort.
  • Office for National Statistics, U. (2016). Deaths related to drug poisoning in England and Wales: 2015 registrations. Newport, UK. Retrieved 17 July, 2017 from https://www.ons.gov.uk/peoplepopulationandcommunity/birthsdeathsandmarriages/deaths/bulletins/deathsrelatedtodrugpoisoninginenglandandwales/2016registrations
  • Public Health England. (2016). Understanding and preventing drug related deaths in England 2016. London, UK.
  • Rafferty, A., Jimmieson, N., & Armenakis, A. (2013). Change readiness: A multilevel review. Journal of Management, 39, 110–135.
  • Rampazzo, L., De Angeli, M., Serpelloni, G., Simpson, D. D., & Flynn, P. M. (2006). Italian survey of organizational functioning and readiness for change: A cross-cultural transfer of treatment assessment strategies. European Addiction Research, 12, 176–181.
  • Riordan, C. M., Vandenberg, R. J., & Richardson, H. A. (2005). Employee involvement climate and organizational effectiveness. Human Resource Management, 44, 471–488.
  • Roche, A. (2001). What is this thing called workforce development? Systems, settings, people: Workforce development challenges for the alcohol and other drugs field, 5–22. Adelaide, SA: National Centre for Education and Training on Addiction, Flinders University.
  • Roche, A., Nicholas, R., Adams, V., White, M., & Battams, S. N. (2013). A literature review to support the development of Australia’s alcohol and other drug workforce development strategy. Adelaide, SA: National Centre for Education and Training on Addiction, Flinders University.
  • Roche, A., & Pidd, K. (2010). Alcohol & other drugs workforce development issues and imperatives: Setting the scene. Adelaide, SA: National Centre for Education and Training on Addiction, Flinders University.
  • Saldana, L., Chapman, J. E., Henggeler, S. W., & Rowland, M. D. (2007). The organizational readiness for change scale in adolescent programs: Criterion validity. Journal of Substance Abuse Treatment, 33, 159–169.
  • Simpson, D., & Dansereau, D. (2007). Assessing organizational functioning as a step toward innovation. Science & Practice Perspectives, 3, 20–28.
  • Simpson, D., Rowan-Szal, G. A., Joe, G. W., Best, D., Day, E., & Campbell, A. (2009). Relating counselor attributes to client engagement in England. Journal of Substance Abuse Treatment, 36, 313–320.
  • Simpson, D. D. (2004). A conceptual framework for drug treatment process and outcomes. Journal of Substance Abuse Treatment, 27, 99–121.
  • Stevens, G. (2013). Toward a process-based approach of conceptualizing change readiness. The Journal of Applied Behavioural Science, 49, 333–360.
  • Weiner, B. (2009). A theory of organisational readiness to change. Implementation Science, 4, 1–9.
  • Weiner, B. J., Amick, H., & Lee, S.-Y. D. (2008). Conceptualization and measurement of organizational readiness for change: A review of the literature in health services research and other fields. Medical Care Research and Review, 65, 379–436.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.