Does knowledge sharing enhance the job performance of employees? The mediating role of engagement

References

• Afsar, B., Masood, M., & Umrani, W. A. (2019). The role of job crafting and knowledge sharing on the effect of transformational leadership on innovative work behavior. Personnel Review, 48(5), 1186–1208. https://doi.org/10.1108/PR-04-2018-0133
   Web of Science ®Google Scholar
• Ahmed, T., Khan, M. S., Thitivesa, D., Siraphatthada, Y., Phumdara, T., & Draghici, A. (2020). Impact of employees engagement and knowledge sharing on organizational performance: Study of HR challenges in COVID-19 pandemic. Human Systems Management, 39(4), 589–601. https://doi.org/10.3233/HSM-201052
   Web of Science ®Google Scholar
• Akpa, V. O., Akinlabi, B. H., Asikhia, P. T., & Nnorom, G. K. (2020). Knowledge management and performance of organizations: A case study of selected food and beverage firms. International Journal of Economics & Business Administration, 8(3), 03–18.
   Google Scholar
• Al Ahbabi, S. A., Singh, S. K., Balasubramanian, S., & Gaur, S. S. (2019). Employee perception of impact of knowledge management processes on public sector performance. Journal of Knowledge Management, 23(2), 351–373. https://doi.org/10.1108/JKM-08-2017-0348
   Web of Science ®Google Scholar
• Ali, M., Ali, M., & Munir, M. (2020). Effect of work engagement on employee performance: Investigating the moderating role of polychronicity. International Journal of Disaster Recovery and Business Continuity, 12, 310–320. https://www.researchgate.net/publication/351903225
   Google Scholar
• Anitha, J. (2014). Determinants of employee engagement and their impact on employee performance. International Journal of Productivity and Performance Management, 63(3), 308–323. https://doi.org/10.1108/IJPPM-01-2013-0008
   Google Scholar
• Armstrong, M. (2009). Armstrong’s handbook of performance management: An evidence-based guide to delivering high performance. Kogan Page Publishers.
   Google Scholar
• Bandura, A. (1989). Social Cognitive Theory. In edsR. Vasta). Annals of Child Development (pp. 1–60). Jai Press LTD.
   Google Scholar
• Becerra-Fernandez, I., Gonzalez, A., & Sabherwal, R. (2004). Knowledge Management: Challenges, Solutions, and Technologies. Pearson/PrenticeHall.
   Google Scholar
• Capolupo, N., Rosa, A., & Adinolfi, P. (2023). The liaison between performance, strategic knowledge management, and lean six sigma. Insights from healthcare organizations. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2023.2219852
   Web of Science ®Google Scholar
• Chow, W. S., & Chan, L. S. (2008). Social network, social trust and shared goals in organizational knowledge sharing. Information & Management, 45(7), 458–465. https://doi.org/10.1016/j.im.2008.06.007
   Web of Science ®Google Scholar
• Delshab, V., Winand, M., Sadeghi Boroujerdi, S., Hoeber, L., & Mahmoudian, A. (2022). The impact of knowledge management on performance in nonprofit sports clubs: The mediating role of attitude toward innovation, open innovation, and innovativeness. European Sport Management Quarterly, 22(2), 139–160. https://doi.org/10.1080/16184742.2020.1768572
   Web of Science ®Google Scholar
• Deng, H., Duan, S. X., & Wibowo, S. (2023). Digital technology driven knowledge sharing for job performance. Journal of Knowledge Management, 27(2), 404–425. https://doi.org/10.1108/JKM-08-2021-0637
   Web of Science ®Google Scholar
• Dijkstra, T. K., & Schermelleh-Engel, K. (2014). Consistent Partial Least Squares for Nonlinear Structural Equation Models. Psychometrika, 79(4), 585–604. https://doi.org/10.1007/s11336-013-9370-0
   PubMed Web of Science ®Google Scholar
• Erica, L. (2021). Work Engagement and Its Relationship with Personal Well-Being: A Cross-Sectional Exploratory Study of Human Service Workers. Human Service Organizations: Management. Leadership & Governance, 45(4), 326–336. https://doi.org/10.1080/23303131.2021.1898071
   Web of Science ®Google Scholar
• Evans, N. (2012). Destroying collaboration and knowledge sharing in the workplace: A reverse brainstorming approach. Knowledge Management Research & Practice, 10(2), 175–187. https://doi.org/10.1057/kmrp.2011.43
   Web of Science ®Google Scholar
• Fornell, C., & Larcker, D. F. (2012). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 66(1), 37–39. https://doi.org/10.2307/3151312
   Google Scholar
• Ghasemi, M., Nejad, M. G., & Aghaei, I. (2021). Knowledge management orientation and operational performance relationship in medical tourism (overview of the model performance in the COVID-19 pandemic and post-pandemic era). Health Services Management Research, 34(4), 208–222. https://doi.org/10.1177/0951484820971438
   PubMed Web of Science ®Google Scholar
• Gold, A. H., Arvind Malhotra, A. H. S., & Segars, A. H. (2001). Knowledge management: An organizational capabilities perspective. Journal of Management Information Systems, 18(1), 185–214. https://doi.org/10.1080/07421222.2001.11045669
   Web of Science ®Google Scholar
• Gunjal, B. (2019). Knowledge management: Why do we need it for corporates. Malaysian Journal of Library & Information Science, 10(March), 37–50. https://doi.org/10.2139/ssrn.3375572
   Google Scholar
• Hair, J. F., Howard, M. C., & Nitzl, C. (2020). Assessing measurement model quality in PLS-SEM using confirmatory composite analysis. Journal of Business Research, 109(August 2019), 101–110. https://doi.org/10.1016/j.jbusres.2019.11.069
   Google Scholar
• Hair, J. F., Ringle, C. M., & Sarstedt, M. (2014). PLS-SEM: Indeed a Silver Bullet. Journal of Marketing Theory and Practice, 19(2), 139–52. https://doi.org/10.2753/MTP1069-6679190202
   Google Scholar
• Henttonen, K., Kianto, A., & Ritala, P. (2016). Knowledge sharing and individual work performance: An empirical study of a public sector organisation. Journal of Knowledge Management, 20(4), 749–768. https://doi.org/10.1108/JKM-10-2015-0414
   Web of Science ®Google Scholar
• Homans, G. C. (1958). Social Behavior as Exchange. American Journal of Sociology, 63, 597–606. https://www.jstor.org/stable/2772990
   Web of Science ®Google Scholar
• Huie, C. P., Cassaberry, T., & Rivera, A. K. (2020). The Impact of Tacit Knowledge Sharing on Job Performance. International Journal on Social and Education Sciences, 2(1), 34–40.
   Google Scholar
• Jiang, Y. (2022). Why do employees (not) share innovative knowledge, and how does this sharing influence career interest? Knowledge Management Research & Practice, 1–14. https://doi.org/10.1080/14778238.2022.2136547
   Web of Science ®Google Scholar
• Käpylä, J., Laihonen, H., Lönnqvist, A., & Carlucci, D. (2011). Knowledge-intensity as an organisational characteristic. Knowledge Management Research & Practice, 9(4), 315–326. https://doi.org/10.1057/kmrp.2011.23
   Web of Science ®Google Scholar
• Khan, A. W. (1992). To be fully there; Psychological presence at work. Human Relations, 45(4), 321–349. https://doi.org/10.1177/001872679204500402
   Web of Science ®Google Scholar
• Khattak, P., Shah, M., & Hammad, M. (2020). Impact of Knowledge Sharing and Teamwork on Team Performance with the Moderating Role of Supervisor Support. British Journal of Research, 7(2), 1–8. https://doi.org/10.36648/2394-3718.7.2.57
   Google Scholar
• Laihonen, H., & Lönnqvist, A. (2011). Managing knowledge assets and business value creation in organizations: Measures and dynamics. IGI Global, 173–187. https://doi.org/10.4018/978-1-60960-071-6.ch011
   Google Scholar
• Liang, T.-P., Liu, C.-C., & Wu, C.-H. (2008). Can Social Exchange Theory Explain Individual Knowledge-Sharing Behavior? A Meta-Analysis. ICIS 2008 Proceedings. https://aisel.aisnet.org/icis2008/171
   Google Scholar
• Lönnqvist, A. (2017). Embedded knowledge management: Towards improved managerial relevance. Knowl Manage Res Pract, 15(2), 184–191. https://doi.org/10.1057/s41275-017-0053-y
   Web of Science ®Google Scholar
• Martínez-Falcó, J., Marco-Lajara, B., Zaragoza-Sáez, P., & Sánchez-García E. (2023). The effect of knowledge management on sustainable performance: evidence from the Spanish wine industry. Knowledge Management Research & Practice. https://doi.org/10.1080/14778238.2023.2218045
   Google Scholar
• Meher, J. R., & Mishra, R. K. (2022). Examining the role of knowledge sharing on employee performance with a mediating effect of organizational learning. VINE Journal of Information and Knowledge Management Systems, 52(2), 205–223. https://doi.org/10.1108/VJIKMS-04-2020-0056
   Web of Science ®Google Scholar
• Menike Atapattu. (2018). High performance work practices and knowledge workers’ propensity for knowledge management processes. Knowledge Management Research & Practice, 16(3), 356–365. https://doi.org/10.1080/14778238.2018.1493365
   Web of Science ®Google Scholar
• Muhammed, S., & Zaim, H. (2020). Peer knowledge sharing and organizational performance: The role of leadership support and knowledge management success. Journal of Knowledge Management, 24(10), 2455–2489. https://doi.org/10.1108/JKM-03-2020-0227
   Web of Science ®Google Scholar
• Nadilla, P. A. (2020). The effect of knowledge sharing toward employee performance with teamwork as the moderator at PT Telkom Indonesia division of regional II Jabodetabek. Jurnal Manajemen Maranatha, 20(1), 1–12. https://doi.org/10.28932/jmm.v20i1.2515
   Google Scholar
• Netemeyer, R. G., Bearden, W. O., & Sharma, S. (2003). Scaling Procedures: Issues and Applications. Sage Publications, Thousand Oaks. https://doi.org/10.4135/9781412985772
   Google Scholar
• Nguyen, T.-M., & Prentice, C. (2022). Reverse relationship between reward, knowledge sharing and performance. Knowledge Management Research & Practice, 20(4), 516–527. https://doi.org/10.1080/14778238.2020.1821588
   Web of Science ®Google Scholar
• Nguyen, M., Rundle-Thiele, S., Malik, A., & Budhwar, P. (2022). Impact of technology-based knowledge sharing on employee outcomes: Moderation effects of training, support and leadership. Journal of Knowledge Management, 27(8), 2283–2301. https://doi.org/10.1108/JKM-07-2022-0552
   Web of Science ®Google Scholar
• Noor Ul Ain, Muhammad Umer Azeem, Inam Ul Haq & Iqbal Mehmood. (2023). When does knowledge hiding hinder employees’ job performance? The roles of emotional exhaustion and emotional intelligence. Knowledge Management Research & Practice. https://doi.org/10.1080/14778238.2023.2297972
   Web of Science ®Google Scholar
• Nurrachman, Q., Hermanto, B., & Chan, A. (2019). The Effect of Knowledge Sharing on Employee Performance at PT Tama Cokelat Indonesia. Archives of Business Research, 7(6), 155–163. http://116.203.177.230/index.php/ABR/article/view/6660
   Google Scholar
• Nurul Mohammad, Z., Edeh, F. O., Islam, K. M. A., Nitsenko, V., Dubovyk, T., & Doroshuk, H. (2022). An investigation into the effect of knowledge management on employee retention in the telecom sector. Administrative Sciences, 12(4), 138. https://doi.org/10.3390/admsci12040138
   Web of Science ®Google Scholar
• Obeso, M., Hernández-Linares, R., López-Fernández, M. C., & Serrano-Bedia, A. M. (2020). Knowledge management processes and organizational performance: The mediating role of organizational learning. Journal of Knowledge Management, 24(8), 1859–1880. https://doi.org/10.1108/JKM-10-2019-0553
   Web of Science ®Google Scholar
• Oliveira, M., Curado, C., & Henriques, P. L. (2019). Knowledge sharing among scientists: A causal configuration analysis. Journal of Business Research, 101, 101(777–782. https://doi.org/10.1016/j.jbusres.2018.12.044
   Web of Science ®Google Scholar
• Pham, H. H., Nguyen, T. T., Nguyen, V.-T., Nguyen, V.-M., The Cong, P., Vu, M.-C., Do, T.-N., Kim, M. H., & Tran, N.-M. (2023). The impacts of knowledge management enablers and knowledge management processes on university performance in Vietnam. Knowledge Management Research & Practice, 21(3), 512–524. https://doi.org/10.1080/14778238.2022.2105758
   Web of Science ®Google Scholar
• Purwanto, A. (2021). The role of job satisfaction in the relationship between transformational leadership, knowledge management, work environment and performance. Solid State Technology, 2020, Available at SSRN: https://ssrn.com/abstract=3986851
   Google Scholar
• Rehman, U. U., & Iqbal, A. (2020). Nexus of knowledge-oriented leadership, knowledge management, innovation and organizational performance in higher education. Business Process Management Journal, 26(6), 1731–1758. https://doi.org/10.1108/BPMJ-07-2019-0274
   Web of Science ®Google Scholar
• Salas-Vallina, A., Swart, J., & Rofcanin, Y. (2023). Completing the incomplete: Bridging human resource management and knowledge transfer in a disruptive context. Knowledge Management Research & Practice, 1–15. https://doi.org/10.1080/14778238.2023.2288030
   Web of Science ®Google Scholar
• Sarstedt, M., Ringle, C. M., & Hair, J. F. (2017). Partial Least Squares Structural Equation Modeling. Handbook of Market Research. Springer, Cham. https://doi.org/10.1007/978-3-319-05542-8
   Google Scholar
• Sattar, T., Ahmad, K., & Hassan, S. M. (2015). Role of human resource practices in employee performance and job satisfaction with mediating effect of employee engagement. Pakistan Economic and Social Review, 81–96.
   Google Scholar
• Sauk Hau, Y., Kim, B., & Lee, H. (2016). What drives employees to share their tacit knowledge in practice? Knowledge Management Research & Practice, 14(3), 295–308. https://doi.org/10.1057/kmrp.2014.32
   Web of Science ®Google Scholar
• Shahzad, M., Qu, Y., Zafar, A. U., Rehman, S. U., & Islam, T. (2020). Exploring the influence of knowledge management process on corporate sustainable performance through green innovation. Journal of Knowledge Management, 24(9), 2079–2106. https://doi.org/10.1108/JKM-11-2019-0624
   Web of Science ®Google Scholar
• Sima, X., Coudert, T., Geneste, L., de Valroger, A., & Aymeric de Valroger. (2023). Agility-based knowledge management method for small and medium-sized enterprises. Knowledge Management Research & Practice, 1–13. https://doi.org/10.1080/14778238.2023.2192428
   Google Scholar
• Singh, S. K., Gupta, S., Busso, D., & Kamboj, S. (2021). Top management knowledge value, knowledge sharing practices, open innovation and organizational performance. Journal of Business Research, 128, 788–798. https://doi.org/10.1016/j.jbusres.2019.04.040
   Web of Science ®Google Scholar
• Swanson, E., Kim, S., Lee, S. M., Yang, J. J., & Lee, Y. K. (2020). The effect of leader competencies on knowledge sharing and job performance: Social capital theory. Journal of Hospitality & Tourism Management, 42, 88–96. https://doi.org/10.1016/j.jhtm.2019.11.004
   Web of Science ®Google Scholar
• Tilahun, T. (2022). Effect of Knowledge Management System on Employees. Performance Customer Service Department of Ethio-Telecom, 8(1), 28–49.
   Google Scholar
• Tuffaha, M. (2020). The Determinants of Employee’s Performance: A Literature Review. Journal of Economics and Management Sciences, 3(3), 14. https://doi.org/10.30560/jems.v3n3p14
   Google Scholar
• Vroom, V., Porter, L., & Lawler, E. (2015). Expectancy Theories. Organizational Behavior (1st ed., Vol. 1, pp. 94–113). Routledge. https://www.taylorfrancis.com/chapters/edit/10.4324/9781315702018-9/expectancy-theories-victor-vroom-lyman-porter-edward-lawler
   Google Scholar
• Wang, Z., & Zhongmin Wang. (2023). Linking innovative knowledge sharing and employees’ innovative behaviour: The mediating role of thriving at work. Knowledge Management Research & Practice, 1–11. https://doi.org/10.1080/14778238.2023.2261411
   Web of Science ®Google Scholar
• Wang, C., & Hu, Q. (2020). Knowledge sharing in supply chain networks: Effects of collaborative innovation activities and capability on innovation performance. Technovation, 94, 102010. https://doi.org/10.1016/j.technovation.2017.12.002
   Web of Science ®Google Scholar
• Yang, M., Luu, T.T., & Wang, D. (2024). The effect of internal knowledge transfer on the relationship between personality traits and employee service performance: a multilevel model. Journal of Knowledge Management, 28(3),799–826. https://doi.org/10.1108/JKM-10-2022-0827
   Web of Science ®Google Scholar
• Zaim, H., Muhammed, S., & Tarim, M. (2019). Relationship between knowledge management processes and performance: Critical role of knowledge utilization in organizations. Knowledge Management Research & Practice, 17(1), 24–38. https://doi.org/10.1080/14778238.2018.1538669
   Web of Science ®Google Scholar