Working with Stories: Street-Level Bureaucrats and Their Work with Individuals with Psychiatric Disability Exposed to Interpersonal Violence

References

• Alden, S. L. (2015). Welfare reform and the street level bureaucrat in homeless services. International Journal of Sociology and Social Policy, 35, 359–374. doi:10.1108/IJSSP-10-2013-0102
   Web of Science ®Google Scholar
• Alvesson, M., & Svenningsson, S. (2014). Förändringsarbete i organisationer—om att utveckla företagskulturer [Change in organizations—On developing corporate cultures]. Stockholm, Sweden: Liber.
   Google Scholar
• Anthony, W. A., Cohen, M. R., Frkas, M., & Cohen, B. F. (1998). Clinical update: The chronically mentally ill. Case management—More than a response to a dysfunctional system. Community Mental Health Journal, 24, 219–228.
   Google Scholar
• Augustinsson, S., Ericsson, U., & Karlsson, J. (2016). Samtalsgrupper som ledarutveckling i socialt komplexa organisationer [Dialogue groups as leader development in social complex organizations]. Arbetsmarknad & Arbetsliv, årgång, 22, 2.
   Google Scholar
• Barthes, R. (1988). The semiotic challenge. Oxford, UK: Basil Blackwell.
   Google Scholar
• Bengtsson Tops, A., Saveman, B., & Tops, A. (2009). Staff experience and understanding of working with abused women suffering from mental illness. Health & Social Care in the Community, 17, 459–465.
   PubMed Web of Science ®Google Scholar
• Boje, K. (2001). Narrative methods for organizational & communication research. London, UK: Sage.
   Google Scholar
• Cullberg, J. (2003). Dynamisk psykiatri [Dynamic psychiatry]. Stockholm, Sweden: Natur och Kultur.
   Google Scholar
• Cunliffe, A., & Coupland, C. (2011). From hero to villain to hero: Making experience sensible through embodied narrative sensemaking. Human Relations, 65(1), 63–88. doi:10.1177/0018726711424321.
   Web of Science ®Google Scholar
• Czarniawska, B. (1998). A narrative approach to organization studies. London, UK: Sage.
   Google Scholar
• Czarniawska, B. (2008). Narratives in social science research. Thousand Oaks, CA: Sage.
   Google Scholar
• Dunér, A., & Nordström, M. (2006). The discretion and power of street-level bureaucrats: An example from Swedish municipal eldercare. European Journal of Social Work, 9, 425–444.
   Google Scholar
• Ericsson, U., & Augustinsson, S. (2015). The role of first line management in health care organizations—A qualitative study on the work life experience of ward managers. Journal of Research in Nursing, 20, 280–295.
   Google Scholar
• Ericsson, U., & Rakar, F. (2017). Med minnen av en framtid—Integration och etablering som meningsskapande processer [Integration and establishment as sensemaking processes]. Arbetsmarknad & Arbetsliv, 23, 1.
   Google Scholar
• Ericsson, U., Bengtsson-Tops, A., & Ehliasson, K. (2015). Meaning in work and emerging work identities of housing support workers—A quest for a comprehensible plot. Work: A Journal of Prevention, Assessment and Rehabilitation, 53, 367–376.
   Web of Science ®Google Scholar
• Gabriel, Y. (2000). Storytelling in organizations: Facts, fictions and fantasies. Oxford, UK: Oxford University Press.
   Google Scholar
• Harari, Y. N. (2015). SAPIENS: En kort historik över mänskligheten [SAPIENS: A brief history of humankind]. Stockholm, Sweden: Natur & Kultur.
   Google Scholar
• Hernadi, P. (1987). Literary interpretation and the rhetoric of the human sciences. In J. Nelson, A. Megill, & D. N. McClosky (Eds.), The rhetoric of the human sciences (pp. 263–275). Madison, WI: University of Wisconsin Press.
   Google Scholar
• Hernes, T., & Maitlis, S. (2010). Process, sensemaking and organizing. Oxford, UK: Oxford University Press.
   Google Scholar
• Hjörne, E., Juhila, K., & Van Nijnatten, C. (2010). Negotiating dilemmas in the practices of welfare work. International Journal of Social Welfare, 19, 303–309. doi:10.1111/J.1468-2397.00721.x
   Web of Science ®Google Scholar
• Howard, L., Trevillion, K., & Agnew-Davies, R. (2010). Domestic violence and mental health. International Review of Psychiatry, 22, 525–534. doi:10.3109/09540261.2010.512283
   PubMed Web of Science ®Google Scholar
• Humle, D. M., & Reff Pedersen, A. (2015). Fragmented work stories: Developing an antenarrative approach by discontinuity, tensions and editing. Management Learning, 46, 582–597. doi:10.1177/1350507614553547
   Web of Science ®Google Scholar
• Hyde, P. (2008). Working with stories: Diverse tales of organizational life. Qualitative Research in Organizations and Management: An International Journal, 3, 147–158. doi:10.1108/17465640810900559
   Google Scholar
• Johansson, A. (2005). Narrativ teori och metod [Narrative theory and method]. Lund, Sweden: Studentlitteratur.
   Google Scholar
• Kamp, A., & Bottrup, P. (2010). Meaning in work: Identity and learning in the elderly care. Roskilde: RUDAR – Roskilde University Digital Archive.
   Google Scholar
• Kato, Y., & Mimura, M. (2012). Disturbance of social interaction in patients with psychosis—A review of the role of malfunction neuron system. Journal of Oral Biosciences, 54, 11–14. doi:10.1016/j.job.2012.01.002
   Google Scholar
• Kira, M. (2003). From good work to sustainable development: Human resources consumption and regeneration in the post-bureaucratic working life (Unpublished doctoral dissertation). Royal Institute of Technology, Stockholm, Sweden.
   Google Scholar
• Kunda, G. (2006). Engineering culture: Control and commitment in a high-tech corporation. Philadelphia, PA: Temple University Press.
   Google Scholar
• Lincoln, Y., & Guba, E. (1985). Naturalistic enquiry. Newbury Park, CA: Sage.
   Google Scholar
• Lipsky, M. (1980). Street-level bureaucracy: Dilemmas of the individual in public services. New York, NY: Sage.
   Google Scholar
• Mayo, A. E. (2011). Cops, teachers, and vampire slayers—Buffy as street-level bureaucrat. Administrative Theory & Praxis, 33, 599–603. doi:10.2753/ATP1084-1806330408
   Google Scholar
• National Board of Health and Welfare (Socialstyrelsen). (2014, April). Personligt ombud för personer med psykiskt funktionsnedsättning—uppföljning av verksamheten med personligt ombud [Case managers for persons with mental disability—A follow up on the work of case managers]. Artikelnummer. http://www.socialstyrelsen.se/publikationer2014/2014-3-23
   Google Scholar
• Ödman, P. J. (2007). Tolkning, förståelse, vetande—Hermeneutik i teori och praktik [Interpretation, understanding and knowing—Hermeneutik in theory and practice]. Stockholm, Sweden: Norstedts Akademiska Förlag.
   Google Scholar
• Orr, J. (1996). Talking about machines: An ethnography of a modern job. Ithaca, NY: Cornell University Press.
   Google Scholar
• Patriotta, G. (2003). Sensemaking on the shop floor: Narratives of knowledge in organizations. Journal of Management Studies, 40, 349–375. doi:10.1111/1467-6486.00343
   Web of Science ®Google Scholar
• Polit, D., & Beck, C. (2004). Nursing research: Principles and methods. New York, NY: Lippincott Williams & Wilkins.
   Google Scholar
• Pye, A. (2005). Leadership and organizing: Sensemaking in action. Leadership, 1, 31–50. doi:10.1177/1742715005049349
   Web of Science ®Google Scholar
• Rakar, F. (2004). Taming integration—In the crossfire between interests and good intentions (Doctoral dissertation). Universität Osnabrück, Malmö, Sweden.
   Google Scholar
• Rice, E. (2008). The invisibility of violence against women diagnosed with schizophrenia: A synthesis of perspectives. Advances in Nursing Science, 31, 499–503. doi:10.1097/01.ANS.0000319568.91631.98
   Google Scholar
• Rosile, G. A., Boje, D., Carlon, D. M., Downs, A., & Saylors, R. (2013). Storytelling diamond: An antenarrative integration of the six facets of storytelling in organization research design. Organizational Research Methods, 16, 557–580. doi:10.2277/1094428113482490
   Web of Science ®Google Scholar
• Skott, C. (2004). Berättelsens praktik och teori—narrativ forskning i ett hermeneutiskt perspektiv [The practice and theory of narratives—Narrative research in a hermeneutic perspective]. Lund, Sweden: Studentlitteratur.
   Google Scholar
• Tanner, D. (1998). Empowerment and care management swimming against the tide. Health and Social Care in the Community, 6, 447–457.
   PubMed Web of Science ®Google Scholar
• Weick, K. E. (1979). The social psychology of organizing. New York, NY: McGraw-Hill.
   Google Scholar
• Weick, K. E. (1993). The collapse of sensemaking in organizations: The Mann Gulch disaster. Administrative Science Quarterly, 38, 628–652.
   Web of Science ®Google Scholar
• Weick, K. E. (1995). Sensemaking in organizations. London, UK: Sage.
   Google Scholar
• Weick, K. E. (2003). Making sense of the organization. Oxford, UK: Blackwell.
   Google Scholar
• Weick, K. E., & Sutcliffe, K. M. (2007). Managing the unexpected: Resilient performance in an age of uncertainty. Hoboken, NJ: Wiley.
   Google Scholar