A Model for Reducing Health Care Employee Turnover

REFERENCES

• Bollen , K. A. 1989 . A new incremental fit index for general structural equation models . Sociological Methods and Research , 17 ( 3 ) : 303 – 316 .
   Web of Science ®Google Scholar
• Burnham , T. A. , Frels , J. K. and Mahajan , V. 2003 . Consumer switching costs: A typology, antecedents, and consequences . Journal of the Academy of Marketing Science , 31 ( 2 ) : 109 – 126 .
   Web of Science ®Google Scholar
• Byrne , B. M. 1998 . Structural equation modeling with LISREL, PRELIS, and SIMPLIS: Basic concepts, applications, and programming , 135 – 161 . Mahwah, NJ : Lawrence Erlbaum Associates .
   Google Scholar
• Champlin , L. 2009 . Solving physician workforce crisis requires multiple solutions Retrieved March 7, 2009, from http://www.graham-center.org/online/graham/home/news-releases/2009/march2
   Google Scholar
• Commins , J. 2009 . Workplace culture key to keeping docs Retrieved February 10, 2008, from http://www.healthleadersmedia.com/content/228999/topic/ws_hlm2_hr/workplace-culture-key-to-keeping-docs.html
   Google Scholar
• Counting on Us . 2008 . Little Rock, AR : University of Arkansas, College of Medicine .
   Google Scholar
• Dunham , W. and U.S. Healthcare System Pinched by Nursing Shortage . 2009 . Reuters report, March 9, 2009. Retrieved from www.reuters.com/articleid=ustre5270vc20090308
   Google Scholar
• Hair , J. F. Jr. , Anderson , R. , Tatham , R. and Black , W. 1998 . Multivariate data analysis , 5th ed. , Upper Saddle River, NJ : Prentice Hall .
   Google Scholar
• Herzberg , F. , Mausner , B. and Snyderman , B. 1959 . The motivation to work , 2nd ed. , New York : John Wiley & Son .
   Google Scholar
• Kovner , C. T. , Brewer , C. S. , Greene , W. and Fairchild , S. 2009 . Understanding new registered nurses' intent to stay at their jobs . Nurse Economics , 27 ( 2 ) : 81 – 98 .
   PubMed Web of Science ®Google Scholar
• Murrow , J. , Nowak , P. and Hurst , S. 2007 . To protect and preserve: Can switching costs help the physician shortage? . Marketing Health Services , 27 ( 2 ) : 22 – 25 .
   PubMedGoogle Scholar
• Murrow , J. L. and Nowak , P. 2005 . What nurses want: Learn to reduce nurse turnover by using customer retention strategies . Marketing Health Services , 25 ( 1 ) : 25 – 28 .
   PubMedGoogle Scholar
• Murrow , J. L. and Murrow , C. A. 2002 . What makes a good nurse? . Marketing Health Services , 22 ( 4 ) : 14 – 18 .
   PubMedGoogle Scholar
• Murrow , J. L. and Murrow , C. A. 2003 . Marketing for keeps . Marketing Health Services , 23 ( 4 ) : 28 – 33 .
   PubMedGoogle Scholar
• Needleman , J. , Buerhaus , P. I. , Stewart , M. , Zelevinsky , K. and Mattke , S. 2006 . Nurse staffing in hospitals: Is there a business case for quality? . Health Affairs , 25 ( 1 ) : 204 – 211 .
   Web of Science ®Google Scholar
• Nurse Retention: Healthcare's Critical Challenge for the Next Decade . n.d. . Retrieved March 24, 2007, from http://www.nursecaresrg.com/why/nurse-retention
   Google Scholar
• Peters , T. and Waterman , R. 1982 . In search of excellence , New York : Harper and Rowe .
   Google Scholar
• Press Ganey Associates . 2008 . “ Check-up report: Employee and nurse perspectives on American health care organizations ” . South Bend, IN : Author .
   Google Scholar