Occupational identity, work, and burnout among managers: Do high performance human resource management practices play a moderator role?

References

• Ambrose, M. L., Sheridan, S., & Schminke, M. (2016). High performance work systems and abusive supervision. In Understanding the high performance workplace: The line between motivation and abuse (pp. 277). London, England: Routledge.
   Google Scholar
• Batt, R. (2002). Managing customer services: Human resource practices, quit rates, and sales growth. Academy of Management Journal, 45(3), 587–597. doi:10.2307/3069383
   Web of Science ®Google Scholar
• Beauregard, N., Marchand, A., Bilodeau, J., Durand, P., Demers, A., & Haines, V. Y. III, (2018). Gendered pathways to burnout: Results from the SALVEO Study. Annals of Work Exposures and Health, 62(4), 426–437. doi:10.1093/annweh/wxx114
   PubMed Web of Science ®Google Scholar
• Bellini, S. (2005). Éviter le marteau, glisser sur l’enclume. Comment les managers de proximité ajustent leurs rôles face aux contraintes de l’organisation. Les Cahiers Internationaux de Psychologie Sociale, 65(1), 13–25. doi:10.3917/cips.065.0013
   Google Scholar
• Blom, V., Bodin, L., Bergström, G., & Svedberg, P. (2016). Applying the demand-control-support model on burnout in managers and non-managers. International Journal of Workplace Health Management, 9(1), 110–122. doi:10.1108/IJWHM-06-2015-0033
   Web of Science ®Google Scholar
• Bothma, F. C., Lloyd, S., & Khapova, S. (2015). Work identity: Clarifying the concept. In Conceptualising and measuring work identity (pp. 23–51). Switzerland: Springer.
   Google Scholar
• Bracq, M.-S., & Michinov, E. (2015). Bien-être au travail des femmes dirigeantes. Qualité de vie au travail: négocier le travail pour le transformer, enjeux et perspectives d’une innovation sociale, 3, 118–127.
   Google Scholar
• Brisson, C., Blanchette, C., Guimont, C., Dion, G., Moisan, J., Vézina, M., … Mǎsse, L. (1998). Reliability and validity of the French version of the 18-item Karasek Job Content Questionnaire. Work & Stress, 12(4), 322–336. doi:10.1080/02678379808256870
   Google Scholar
• Brun, J.-P. (2012). La reconnaissance au travail: De la gratitude à l’intégration. Effectif, Ordre des conseillers en gestion de ressource humaines agréés, 15, 24–27.
   Google Scholar
• Buick, I., & Thomas, M. (2001). Why do middle managers in hotels burn out? International Journal of Contemporary Hospitality Management, 13(6), 304–309. doi:10.1108/EUM0000000005968
   Google Scholar
• Burke, P. J. (1991). Identity processes and social stress. American Sociological Review, 56(6), 836–849. doi:10.2307/2096259
   Web of Science ®Google Scholar
• Burke, P. J. (1996). Social identities and psychosocial stress. In H. Kaplan (Ed.), Psychosocial stress: Perspectives on structure, theory, life course, and methods (pp. 141–174). Orlando: Academic Press.
   Google Scholar
• Burke, P. J., & Harrod, M. M. (2005). Too much of a good thing? Social Psychology Quarterly, 68(4), 359–374. doi:10.1177/019027250506800404
   Web of Science ®Google Scholar
• Burke, P. J., & Reitzes, D. C. (1991). An identity theory approach to commitment. Social Psychology Quarterly, 54(3), 239–251. doi:10.2307/2786653
   Web of Science ®Google Scholar
• Burke, P. J., & Stets, J. E. (2009). Identity theory. Oxford, UK.: Oxford University Press.
   Google Scholar
• Catlin, G., & Will, P. (1992). The national population health survey: Highlights of initial developments. Health Reports, 4(3), 313–319.
   PubMedGoogle Scholar
• Cousin, O. (2008). Les cadres à l'épreuve du travail. Rennes: Presses universitaires de Rennes.
   Google Scholar
• Daveluy, C., Pica, L., Audet, N., Courtemanche, R., & Lapointe, F. (2000). Enquête sociale et de santé Québec 1998. Québec: Institut de la statistique du Québec. Quebec: les Publications du Québec (Collection La santé et le bien-être).
   Google Scholar
• De Vogli, R., Ferrie, J. E., Chandola, T., Kivimäki, M., & Marmot, M. G. (2007). Unfairness and health: Evidence from the Whitehall II Study. Journal of Epidemiology and Community Health, 61(6), 513–518. doi:10.1136/jech.2006.052563
   PubMed Web of Science ®Google Scholar
• Debus, M. E., Fritz, C., & Philipp, M. (2019). A story of gains and losses: Intra-individual shifts in job characteristics and well-being when transitioning to a managerial role. Journal of Business and Psychology, 34(5), 637–655. doi:10.1007/s10869-018-9604-3
   Web of Science ®Google Scholar
• Dejours, C. (2008). Travail, usure mentale: Essai de psychopathologie du travail. Paris: Bayard.
   Google Scholar
• Delaney, J. T., & Huselid, M. A. (1996). The impact of human resource management practices on perceptions of organizational performance. Academy of Management Journal, 39(4), 949–969. doi:10.5465/256718
   Web of Science ®Google Scholar
• Delaye, R., & Boudrandi, S. (2010). L'épuisement professionnel chez le manager de proximité: Le rôle régulateur de l’entreprise dans la prévention du Burnout. Management & Avenir, 32(2), 254. doi:10.3917/mav.032.0254
   Google Scholar
• Delery, J. E., & Doty, D. H. (1996). Modes of theorizing in strategic human resource management: Tests of universalistic, contingency, and configurational performance predictions. Academy of Management Journal, 39(4), 802–835. doi:10.5465/256713
   Web of Science ®Google Scholar
• Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of Applied Psychology, 86(3), 499–512. doi:101037//0021-9010863499
   PubMed Web of Science ®Google Scholar
• Goldstein, H. (1995). Kendall’s library of statistics 3: Multilevel statistical models (Vol. 3). Londen: Arnold.
   Google Scholar
• Goldstein, H. (2003). Multilevel statistical models (3rd ed.). London, UK: Arnold.
   Google Scholar
• Haines, V. Y., III,., & Saba, T. (2012). Challenges to professional identities and emotional exhaustion. Career Development International, 17(2), 120–136. doi:10.1108/13620431211225313
   Web of Science ®Google Scholar
• Hambrick, D. C., Finkelstein, S., & Mooney, A. C. (2005). Executive job demands: New insights for explaining strategic decisions and leader behaviors. Academy of Management Review, 30(3), 472–491. doi:10.5465/amr.2005.17293355
   Web of Science ®Google Scholar
• Hamouche, S., & Marchand, A. (2020). Linking work, occupational identity and burnout: The case of managers. International Journal of Workplace Health Management, 14(1), 12–31. doi:10.1108/IJWHM-01-2020-0008
   Web of Science ®Google Scholar
• Hamouche, S. (2019). Santé mentale des cadres: Travail, identité et pratiques de gestion des ressources humaines. (PhD. Thesis). University of Montreal, Montreal, Canada.
   Google Scholar
• Huselid, M. A. (1995). The impact of human resource management practices on turnover, productivity, and corporate financial performance. Academy of Management Journal, 38(3), 635–672. doi:10.5465/256741
   Web of Science ®Google Scholar
• Janse van Rensburg, K. (2007). A predictive model of employee commitment in an organisation striving to become world-class. Johannesburg: University of Johannesburg.
   Google Scholar
• Jensen, J. M., & Van De Voorde, K. (2016). High performance at the expense of employee health? In N. M. Ashkanasy, R. Bennet, & M. J. Martinko (Eds.), Understanding the high performance workplace: The line between motivation and abuse (Vol. 1, pp. 63–84). USA: Routledge.
   Google Scholar
• Karasek, R. (1979). Job demands, job decision latitude, and mental strain: Implications for job redesign. Administrative Science Quarterly, 24(2), 285. doi:10.2307/2392498
   Web of Science ®Google Scholar
• Karasek, R., & Theorell, T. (1990). Healthy work: Stress, productivity, and the reconstruction of working life. New York: Basic Books.
   Google Scholar
• Karasek, R., Gordon, G., Pietrokovsky, C., Frese, M., Pieper, C., & Schwartz, J. (1985). coll. Job Content Questionnaire: Questionnaire and Users’ Guide. Lowell, MA: University of Massachusetts.
   Google Scholar
• Lewis, R. L., Brown, D. A., & Sutton, N. C. (2019). Control and empowerment as an organising paradox: Implications for management control systems. Accounting, Auditing & Accountability Journal, 32(2), 483–507. doi:10.1108/AAAJ-11-2017-3223
   Web of Science ®Google Scholar
• Lindorff, M. (2001). Are they lonely at the top? Social relationships and social support among Australian managers. Work & Stress, 15(3), 274–282. doi:10.1080/00223980.2011.585187
   Web of Science ®Google Scholar
• Lundqvist, D., Reineholm, C., Gustavsson, M., & Ekberg, K. (2013). Investigating work conditions and burnout at three hierarchical levels. Journal of Occupational and Environmental Medicine, 55(10), 1157–1163. doi:10.1097/JOM.0b013e31829b27df
   PubMed Web of Science ®Google Scholar
• MacDuffie, J. P. (1995). Human resource bundles and manufacturing performance: Organizational logic and flexible production systems in the world auto industry. ILR Review, 48(2), 197–221. doi:10.1177/001979399504800201
   Google Scholar
• Marchand, A. (2007). L’analyse des données avec les modèles multiniveaux. In H. Dorvil & M. R.  (Eds.), Problèmes sociaux. Tome I. Théorie et méthodologie (pp. 397–412). Québec: Les Presses de l’Université du Québec
   Google Scholar
• Marchand, A., & Blanc, M.-È. (2011). Occupation, work organisation conditions and the development of chronic psychological distress. Work, 40(4), 425–435. doi:10.3109/10826084.2010.543249
   PubMedGoogle Scholar
• Marchand, A., Durand, P., Haines, III., V., & Harvey, S. (2015). The multilevel determinants of workers' mental health: results from the SALVEO study. Social Psychiatry and Psychiatric Epidemiology, 50(3), 445–459. doi:10.1007/s00127-014-0932-y
   PubMed Web of Science ®Google Scholar
• Marcussen, K. (2006). Identities, self-esteem, and psychological distress: An application of identity-discrepancy theory. Sociological Perspectives, 49(1), 1–24. doi:10.1525/sop.2006.49.1.1
   Web of Science ®Google Scholar
• Maslach, C. (2006). Understanding job burnout. In Stress and quality of working life: Current perspectives in occupational health (pp. 37–51). USA: IAP.
   Google Scholar
• Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual Review of Psychology, 52(1), 397–422. doi:10.1146/annurev.psych.52.1.397
   PubMed Web of Science ®Google Scholar
• McCormack, L., Abou-Hamdan, S., & Joseph, S. (2017). Career derailment: Burnout and bullying at the executive level. International Coaching Psychology Review, 12(1), 24–36.
   Google Scholar
• Midje, H., Nafstad, I., Syse, J., & Torp, S. (2014). Workaholism and mental health problems among municipal middle managers in Norway. Journal of Occupational and Environmental Medicine, 56(10), 1042–1051. doi:10.1097/JOM.0000000000000223
   PubMed Web of Science ®Google Scholar
• Mihail, D. M., & Kloutsiniotis, P. V. (2016). The effects of high-performance work systems on hospital employees’ work-related well-being: Evidence from Greece. European Management Journal, 34(4), 424–415. doi:10.1016/j.emj.2016.01.005
   Web of Science ®Google Scholar
• Monneuse, D. (2014). Le silence des cadres: enquête sur un malaise. Paris: Vuibert.
   Google Scholar
• Petitta, L., & Vecchione, M. (2011). Job burnout, Absenteeism, and extra role behaviors. Journal of Workplace Behavioral Health, 26(2), 97–121. doi:10.1080/15555240.2011.573752
   Google Scholar
• Petru, J., & Jarosova, E. (2019). Exploring impact of coping approaches on intrinsic perceived overall wellness: A study of executives and senior managers in Czech Republic. Central European Business Review, 8(3), 54–68. doi:10.18267/j.cebr.215
   Google Scholar
• Pichler, S., Livingston, B. A., Ruggs, E. N., Varma, A., (2016). The dark side of high performance worksystems. In N. M., Ashkanasy, R. J., Bennett, & M. J. Martinko (Eds.), Understanding the high performance workplace: The line between motivation and abuse (pp. 231–252). New York: Routledge.
   Google Scholar
• Prins, S. J., Bates, L. M., Keyes, K. M., & Muntaner, C. (2015). Anxious? Depressed? You might be suffering from capitalism: Contradictory class locations and the prevalence of depression and anxiety in the USA. Sociology of Health & Illness, 37(8), 1352–1372. doi:10.1111/1467-9566.12315
   PubMed Web of Science ®Google Scholar
• Quick, J. C., & Quick, J. D. (2013). Executive well-being. In S. A. David, I. Boniwell, & A. C. Ayers (Eds.), The Oxford handbook of happiness (p. 1097). Arlington: Oxford University Press.
   Google Scholar
• Raudenbush, S. W., & Bryk, A. S. (2002). Hierarchical linear models: Applications and data analysis methods (2nd ed). Thousand Oaks: Sage Publications.
   Google Scholar
• Rosenberg, M. (1979). Conceiving the self. New York: Basic.
   Google Scholar
• Sahu, K., & Yadav, S. (2013). Burnout among public and private sector managers. Indian Journal of Health and Wellbeing, 4(1), 51.
   Google Scholar
• Salmela-Aro, K., Rantanen, J., Hyvönen, K., Tilleman, K., & Feldt, T. (2011). Bergen burnout inventory: Reliability and validity among Finnish and Estonian managers. International Archives of Occupational and Environmental Health, 84(6), 635–645. doi:10.1007/s00420-010-0594-3
   PubMed Web of Science ®Google Scholar
• Schaufeli, W. B., Leiter, M. P., Maslach, C., & Jackson, S. E. (1996). Maslach burnout inventory-general survey. In C. Maslach, S. E. Jackson, & M. P. Leiter (Eds.), The Maslach burnout inventory-test manual (3 ed., Vol. 1, pp. 19–26). Palo Alto, CA: Consulting Psychologists Press.
   Google Scholar
• Siegrist, J. (1996). Adverse health effects of high-effort/low-reward conditions. Journal of Occupational Health Psychology, 1(1), 27–41. doi:10.1037/1076-8998.1.1.27
   PubMedGoogle Scholar
• Siegrist, J., & Peter, R. (1994). Job stressors and coping characteristics in work-related disease: Issues of validity. Work & Stress, 8(2), 130–140. doi:10.1080/02678379408259985
   Web of Science ®Google Scholar
• Smith, W. K., & Lewis, M. W. (2011). Toward a theory of paradox: A dynamic equilibrium model of organizing. Academy of Management Review, 36(2), 381–403. doi:10.5465/amr.2009.0223
   Web of Science ®Google Scholar
• Snijders, T. A. B., & Bosker, R. J. (1994). Modeled variance in two-level models. Sociological Methods & Research, 22(3), 342–363. doi:10.1177/0049124194022003004
   Web of Science ®Google Scholar
• Statistics Canada. (2006). National Occupational Classification for Statistics (NOC-S) 2006. Retrieved from https://www23.statcan.gc.ca/imdb/p3VD.pl?Function=getVD&TVD=135958
   Google Scholar
• Stets, J. E. (2006). Identity theory and emotions. In J. E. Stets & J. H. Turner (Eds.), Handbook of the sociology of emotions. New York: Handbooks of sociology and social research.
   Google Scholar
• Stets, J. E., & Burke, P. J. (2005). New directions in identity control theory. Advances in Group Processes, 22(1), 43–64. doi:10.1016/S0882-6145(05)22002-7
   Google Scholar
• Stets, J. E., & Harrod, M. M. (2004). Verification across multiple identities: The role of status. Social Psychology Quarterly, 67(2), 155–171. doi:10.1177/019027250406700203
   Web of Science ®Google Scholar
• Stets, J. E., & Serpe, R. T. (2013). Identity theory. In J. DeLamater & A. Ward (Eds.), Handbook of social psychology (pp. 31–61). New York: Springer Science & Business Media.
   Google Scholar
• St-Hilaire, F., & Gilbert, M.-H. (2019). What do leaders need to know about managers’ mental health? Organizational Dynamics, 48(3), 85–92. doi:10.1016/j.orgdyn.2018.11.002
   Web of Science ®Google Scholar
• St-Onge, S., & Provost, L. (2014). L’identité professionnelle des gestionnaires des organisations de la santé: un sale boulot requérant un courage managérial? Perspectives interdisciplinaires sur le travail et la Santé, 16(3), 2–20. doi:10.4000/pistes.4038
   Google Scholar
• Stryker, S. (1980). Symbolic interactionism: A social structural version. Menlo Park: Benjamin-Cummings Publishing Company.
   Google Scholar
• Sun, L.-Y., Aryee, S., & Law, K. S. (2007). High-performance human resource practices, citizenship behavior, and organizational performance: A relational perspective. Academy of Management Journal, 50(3), 558–577. doi:10.2307/20159873
   Web of Science ®Google Scholar
• Sveningsson, S., & Alvesson, M. (2016). Managerial lives: Leadership and identity in an imperfect world. Cambridge: Cambridge University Press.
   Google Scholar
• Thoits, P. A. (1991). On merging identity theory and stress research. Social Psychology Quarterly, 54(2), 101–112. doi:10.2307/2786929
   Web of Science ®Google Scholar
• Thoits, P. A. (1995). Identity-relevant events and psychological symptoms: A cautionary tale. Journal of Health and Social Behavior, 36(1), 72–82. doi:10.2307/2137288
   PubMed Web of Science ®Google Scholar
• Thoits, P. A. (2012). Role-identity salience, purpose and meaning in life, and well-being among volunteers. Social Psychology Quarterly, 75(4), 360–384. doi:10.1177/0190272512459662
   Web of Science ®Google Scholar
• Thoits, P. A. (2013). Self, identity, stress, and mental health. In Handbook of the sociology of mental health (pp. 357–377). New York, USA: Springer.
   Google Scholar
• Topcic, M., Baum, M., & Kabst, R. (2016). Are high-performance work practices related to individually perceived stress? A job demands-resources perspective. The International Journal of Human Resource Management, 27(1), 45–66. doi:10.1080/09585192.2015.1043136
   Web of Science ®Google Scholar
• Vézina, M., Cloutier, E., Stock, S., Lippel, K., Fortin, É., Delisle, A., … Vézina, S. (2011). Enquête québécoise sur des conditions de travail, d’emploi et de SST (EQCOTESST). Montréal: IRSST.
   Google Scholar
• Way, S. A. (2002). High performance work systems and intermediate indicators of firm performance within the US small business sector. Journal of Management, 28(6), 765–785. doi:10.1177/014920630202800604
   Web of Science ®Google Scholar
• Wheaton, B. (1994). Sampling the stress universe. In W. R. Avison & I. H. Gotlib (Eds.), The Plenum series on stress and coping. Stress and mental health: Contemporary issues and prospects for the future (pp. 77–114). Boston, MA: Plenum Press.
   Google Scholar
• World Health Organization. (2019). Burn-out an “occupational phenomenon”. International Classification of Diseases. Retrieved from https://www.who.int/news/item/28-05-2019-burn-out-an-occupational-phenomenon-international-classification-of-diseases
   Google Scholar
• Worrall, L., Mather, K., & Cooper, C. L. (2016). The changing nature of professional and managerial work: Issues and challenges from an empirical study of the UK. Cheltenham, UK: Edward Elgar Publishing Cheltenham.
   Google Scholar