References
- Anthony, K. (2000). Counselling in cyberspace. Counselling Journal, 11(10), 625–627.
- Baijnath, N. (2012). E-learning: SRC presentation. Pretoria, South Africa: Unisa Press.
- Barak, A., Hen, L., Boniel-Nissim, M., & Shapira, N. (2008). ‘A comprehensive review and a meta-analysis of the effectiveness of internet-based psychotherapeutic interventions’. Journal of Technology in Human Services, 26, 109–160. doi:10.1080/15228830802094429
- Bates, A. (2015). Teaching in a digital age: Guidelines for designing teaching and learning, BCcampus. Retrieved from http://opentextbc.ca/teachinginadigitalage/
- Boyd, R., & Apps, J. (1980). Redefining the discipline of adult education. San Francisco, CA: Jossey-Bass.
- Britto, M., & Rush, S. (2013). Developing and implementing comprehensive student support services for online students. Journal of Asynchronous Learning Networks, 17(1), 29–42.
- Butcher, N., Baijnath, N., & Ryan, P. (2012). Selecting a future business model for UNISA. Pretoria, South Africa: UNISA press.
- Creswell, J. (2009). Research design: Qualitative, quantitative and mixed methods approaches. London, UK: SAGE.
- Creswell, J. (2013). Qualitative inquiry & research design: Choosing among five approaches (3rd ed.). London, UK: SAGE.
- Daniel, J. (1998). Mega universities and the knowledge media: Technology strategies for higher education. London, UK: Kogan Page.
- Day, S. X., & Schneider, P. L. (2002). Psychotherapy using distance technology: A comparison of face-to-face, video and audio treatment. Journal of Counseling Psychology, 49, 499–503.
- de Vos, A. S. (2011). Research at Grass roots: For the social sciences and human service professions (4th ed.). Hatfield, Pretoria: Van Schaik.
- Dewey, J. (1949). Knowing and the known. Boston, MA: Beacon Press.
- Engestrom, Y. (2001). Expansive learning at work. Towards an activity - Theoretical reconceptualisation. London, UK: Institute of Education.
- Frederickson, N., ., Reed, P., ., & Clifford, V. (2005). Evaluating web- supported learning versus lecture based teaching: Quantitative and qualitative perspectives. Higher Education, 50, 645–664. doi:10.1007/s10734-004-6370-0
- Guest, G. M. (2012). Applied thematic analysis. Los Angeles: Sage Publications.
- Israelite, L. (2015). More lies about learning, association for talent development. Retrieved from https://www.td.org/Publications/Books/More-Lies-About-Learning
- Issroff, K., & Scanlon, E. (2002). Using technology in higher education: An activity theory perspective. Journal of Computer Assisted Learning, 18, 77–83. doi:10.1046/j.0266-4909.2001.00213.x
- Ivankova, N. C. (2007). Foundations and approaches to mixed methods research. In K.Maree (Ed.), First steps in research. Pretoria, South Africa: Van Schaik.
- Kaptelinin, V. (1994). Activity theory: Implications for human computer interaction. In T. L. Harrington & M. D. Brouwer-Janse (Eds.), Human machine communication for educational systems design (pp. 5–15). Berlin, Heidelberg: Springer.
- Kaptelinin, V. &. (2006). Acting with technology : Activity theory and interaction design. Cambridge, Massachusetts: The MIT Press.
- King, B. (2001). Making a virtue of necessity- a low cost, comprehensive online teaching and learning environment. In A. Gooley & F. Lockwood (Eds.), Innovation in open and distance learning (pp. 51–62). London, United Kingdom: Kogan Page.
- Kummervold, P. E., Gammon, D., Bergvik, S., Johnsen, J. K., Hasvold, T., & Rosenvinge, J. H. (2002). Social support in a wired world: Use of online mental health forums in Norway. Nordic Journal of Psychiatry, 56(1), 59–65.
- Kuutti, K. (1996). Activity theory as a potential framework for human- computer interaction research. In B. Nardi (Ed.), Context and consciousness: Activity theory and human- computer interaction (pp. 17–44). Cambridge, Massachusetts: The MIT Press.
- Leont’ev, A. (1981). Problems of development of the mind. Moscow, USSR: Progress.
- Marks, I. M., Cavanagh, K., & Gega, L. (2007). Hands- on help: Computer-aided psychotherapy. East Sussex, United Kingdom: Psychology Press.
- Minnaar, A. (2011). Student support in e-learning courses in higher education-insights from a metasynthesis: “A pedagogy of panic attacks”. Africa Education Review, 8(3), 483–503. doi:10.1080/18146627.2011.618664
- Moore, G. (1993). Theory of transactional distance. In D. Keegan (Ed.), Theoretical pronciples of distance education (pp. 22–38). New York, NY: Routledge.
- Moore, M. (1972). The second dimension of independent learning. Convergence, 5(2), 76–88.
- Moran, T. (2006). Activity: Analysis, design, and management. In S. A. Bagnara (Ed.), Theories and practice in interaction design (human factors and ergonomics series). Mahwah, NewJersey: Lawrence Erlbaum Associates.
- Mouton, J., & Marais, H. C. (1996). Basic concepts in the methodology of the social sciences. Pretoria, South Africa: HSRC Publishers.
- Murphy, L., Parnass, P., Mitchel, D., Hallett, R., Cayley, P., & Seagram, S. (2009). Client satisfaction and outcome comparisons of online and face-to-face counselling methods. British Journal of Social Work, 39, 627–640. doi:10.1093/bjsw/bcp041
- National Department of Higher Education and Training. (2013). White Paper for Post-School Education and Training: Building an expanded, effective and integrated post-school system. Pretoria, South Africa: Department of Higher Education and Training, Private Bag X174.
- Ng’ambi, D., Bozalek, V., & Gachago, D. (2013). Converging institutional expertise to model teaching and learning with emerging technologies. Progressio: South African Journal for Open and Distance Learning Practice, 35(3), 19–36.
- Pallant, J. (2007). SPSS survival manual: A step-by-step guide to data ananlysis using SPSS for Windows. Berkshire, United Kingdom: Open University Press.
- Patton, M. (n.d.). Qualitative research and evaluation methods (3rd ed.). Thousands Oaks, CA: SAGE.
- Richards, D. (2009). Features and benefits of online counselling: Trinity College online mental health community. British Journal of Guidance & Counselling, 37, 231–242. doi:10.1080/03069880902956975
- Richards, D., & Tangney, B. (2008). An informal online community for student mental health at university: A preliminary investigation. British Journal of Guidance and Counselling, 36, 81–97. doi:10.1080/03069880701715671
- Ritterband, L. M., Gonder-Frederick, L. A., Cox, D. J., Clifton, A. D., West, R. W., & Borowitz, S. M. (2003). Internet interventions: In review, in use, and into the future. Professional Psychology: Research and Practice, 34(5), 527–534. doi:10.1037/0735–7028.34.5.527
- Rochlen, A. B., Zack, J. S., & Speyer, C. (2004). Online therapy: Review of relevant definitions,debates, and current empirical support. Journal of Clinical Psychology, 60, 269–283. doi:10.1002/jclp.10263
- Rosnow, R. L., & Rosenthal, R. (1996). Beginning behavioural research. Hoboken, New Jersey: Prentice-Hall.
- Schwandt, T. (2007). The dictionary of qualitative research (3rd ed.). London, United Kingdom: SAGE.
- Speyer, C., & Zach, J. (2011). Online counselling: Beyond the pros & cons. https://www.researchgate.net/profile/Cedric-Speyer/publication/265565618_Online_counselling_Beyond_the_pros_and_cons/links/562e9b6008aef25a24444e9a/Online-counselling-Beyond-the-pros-and-cons.pdf.
- Sweet, S., & Grace-Martin, K. (2012). Data analysis with SPSS. A first course in appied statistics (4th ed.). Boston, NY: Pearson.
- Tate, D. F., & Zabinski, M. F. (2004). Computer and internet applications for psychological treatment: Update for clinicians. Journal of Clinical Psychology, 60, 209–220. doi:10.1002/jclp.10247
- Unisa. (2013). Unisa 2013–2015: Towards a high performance university. Pretoria: University Press.
- Vygotsky, L. (1978). Mind in society: The development of higher psychological processes. Cambridge: Cambridge University Press.