Developing a web-based stress management intervention for occupational support workers

References

• Brown, D., Leary, J., Carson, J., Bartlett, H., & Fagin, L. (1995). Stress and the community mental health nurse: The development of a measure. Journal of Psychiatric and Mental Health Nursing, 2(1), 9–12.
   Google Scholar
• Bunce, D. & West, M. A. (1996). Stress management and innovation interventions at work. Human Relations, 49(2), 209–232.
   Web of Science ®Google Scholar
• Burgess, M., & Chalder, T. (2005). Overcoming Chronic Fatigue: A Self-Help Guide Using Cognitive Behavioural Techniques. London; Constable & Robinson Ltd.
   Google Scholar
• Burns, D.D. (1999). The Feeling Good Handbook (rev. ed.) New York, NY; Plume/Penguin Books.
   Google Scholar
• Campbell, M., Fitzpatrick, R., Haines, A., Kinmonth, A.L., Sandercock, P., Spiegelhalter, D., et al. (2000). Framework for design and evaluation of complex interventions to improve health. British Medical Journal, 321(7262), 694–696.
   PubMed Web of Science ®Google Scholar
• Cartwright, S., & Cooper, C.L. (1997). Managing Workplace Stress. London; Sage Publications Ltd.
   Google Scholar
• Cavanagh, K., Shapiro, D.A., Van Den Berg, S., Swain, S., Barkham, M., & Proudfoot, J. (2006). The effectiveness of computerized cognitive behavioural therapy in routine care. British Journal of Clinical Psychology, 45, 499–514.
   PubMed Web of Science ®Google Scholar
• Chang, E.M.L., Bidewell, J.W., Huntington, A.D., Daly, J., Johnson, A., Wilson, H., et al. (2007). A survey of role stress, coping and health in Australian and New Zealand hospital nurses. International Journal of Nursing Studies, 44(8), 1354–1362.
   Google Scholar
• Coffey, M., Dugdill, L., & Tattersall, A. (2009). Designing a stress management intervention in social services. International Journal of Workplace Health Management, 2(2), 98–114.
   Google Scholar
• Cohen, S. (1988). Perceived Stress in a Probability Sample of the United States. Thousand Oaks, CA; Sage Publications, Inc.
   Google Scholar
• Cohen, S., Kamarck, T., & Mermelstein, R. (1983). A global measure of perceived stress. Journal of Health and Social Behavior, 24, 385–396.
   PubMed Web of Science ®Google Scholar
• Cousins, R., MacKay, C.J., Clarke, S.D., Kelly, C., Kelly, P.J., & McCaig, R.H. (2004). ‘Management Standards’ work-related stress in the UK: Practical development. Work & Stress, 18(2), 113–136.
   Web of Science ®Google Scholar
• Commission of the European Communities (2007). Integrated guidelines for growth and jobs (2008-2010) including a commission recommendation on the broad guidelines for the economic policies of the Member States and the Community (under Article 99 of the EC Treaty) and a proposal for a council decision on guidelines for the employment policies of the Member States (under Article 128 of the EC Treaty). Brussels.
   Google Scholar
• de Jong, G., & Emmelkamp, P.M. (2000). Implementing a stress management training: Comparative trainer effectiveness. Journal of Occupational Health Psychology, 5(2), 309–320.
   Google Scholar
• Deary, V., & Chalder, T. (2010). Personality and perfectionism in chronic fatigue syndrome: A closer look. Psychology & Health, 25(4), 465–475.
   PubMed Web of Science ®Google Scholar
• Devereux, J.M., Hastings, R.P., Noone, S.J., Firth, A., & Totsika, V. (2009). Social support and coping as mediators or moderators of the impact of work stressors on burnout in intellectual disability support staff. Research in Developmental Disabilities, 30(2), 367–377.
   Google Scholar
• Dunkley, D.M., Blankstein, K.R., Halsall, J., Williams, M., & Winkworth, G. (2000). The relation between perfectionism and distress: hassles, coping, and perceived Social support as mediators and moderators. Journal of Counseling Psychology, 47(4), 437–453.
   Web of Science ®Google Scholar
• Edwards, D. & Burnard, P. (2003). A systematic review of stress and stress management interventions for mental health nurses. Journal of Advanced Nursing, 42(2), 169–200.
   PubMed Web of Science ®Google Scholar
• Field, T., Hernandez-Reif, M., Diego, M., Schanberg, S., & Kuhn, C. (2005). Cortisol decreases and serotonin and dopamine increase following massage therapy. International Journal of Neuroscience, 115(10), 1397–1413.
   PubMed Web of Science ®Google Scholar
• Folkman, S. & Greer, S. (2000). Promoting psychological well-being in the face of serious illness: When theory, research and practice inform each other. Psycho-Oncology, 9(1), 11–19.
   PubMed Web of Science ®Google Scholar
• Fothergill, A., Edwards, D., & Burnard, P. (2004). Stress, burnout, coping and stress management in psychiatrists: Findings from a systematic review. International Journal of Social Psychiatry, 50(1), 54–65.
   PubMed Web of Science ®Google Scholar
• Greenberger, D., & Padesky, C.A. (1995). Mind Over Mood: Change How You Feel By Changing the Way You Think. New York, NY; Guilford Press.
   Google Scholar
• Hardy, G.E., Shapiro, D.A., & Borrill, C.S. (1997). Fatigue in the workforce of National Health Service trusts: Levels of symptomatology and links with minor psychiatric disorder, demographic, occupational and work role factors. Journal of Psychosomatic Research, 43(1), 83–92.
   PubMedGoogle Scholar
• Hare, J., Pratt, C.C., & Andrews, D. (1988). Predictors of burnout in professional and paraprofessional nurses working in hospitals and nursing homes. International Journal of Nursing Studies, 25(2), 105–115.
   PubMed Web of Science ®Google Scholar
• Hernandez-Reif, M., Field, T., Krasnegor, J., & Theakston, H. (2001). Lower back pain reduced and range of motion increased after massage therapy. International Journal of Neuroscience, 106(3–4), 131–145.
   Google Scholar
• Hwang, C.-E., Scherer, R.F., & Ainina, M.F. (2003). Utilizing the Maslach burnout inventory in cross-cultural research. International Journal of Management, 20(1), 3–10.
   Google Scholar
• Jacobson, E. (1938). Progressive Relaxation: A Physiological And Clinical Investigation Of Muscular States and Their Significance In Psychology and Medical Practice (2nd ed.) Chicago; University of Chicago Press.
   Google Scholar
• Jones, M.C. & Johnston, D.W. (2000). Evaluating the impact of a worksite stress management programme for distressed student nurses: A randomised controlled trial. Psychology & Health, 15(5), 689–706.
   Web of Science ®Google Scholar
• Kabat-Zinn, J. (1990). Full Catastrophe Living: Using the Wisdom of Your Body and Mind to Face Stress, Pain, and Illness. New York, NY; Delta Trade Paperback/Bantam Dell.
   Google Scholar
• Kenwright, M., Liness, S., & Marks, I. (2001). Reducing demands on clinicians by offering computer-aided self-help for phobia/panic: Feasibility study. The British Journal of Psychiatry, 179(5), 456–459.
   PubMed Web of Science ®Google Scholar
• Kunkler, J. & Whittick, J. (1991). Stress-management groups for nurses: Practical problems and possible solutions. Journal of Advanced Nursing, 16(2), 172–176.
   Google Scholar
• Lazarus, R.S. & Folkman, S. (1984). Stress, Appraisal and Coping. New York; Springer.
   Google Scholar
• Lee, S. & Crockett, M.S. (1994). Effect of assertiveness training on levels of stress and assertiveness experienced by nurses in Taiwan, Republic of China. Issues in Mental Health Nursing, 15(4), 419–432.
   PubMedGoogle Scholar
• Leiter, M.P. & Maslach, C. (2009). Nurse turnover: The mediating role of burnout. Journal of Nursing Management, 17(3), 331–339.
   PubMed Web of Science ®Google Scholar
• Leka, S. & Cox, C. (2008). Best practice in work-related stress management interventions. Retrieved 2 July, 2010, from http://prima-ef.org/Documents/09.pdf
   Google Scholar
• Lewin, K. (1946). Action research and minority problems. Journal of Social Issues, 2(4), 23–46.
   Google Scholar
• Llewelyn, S.P. & Fielding, R. (1987). Nurses: Training for new job demands. Work & Stress, 1(3), 221–233.
   Web of Science ®Google Scholar
• Marine, A., Ruotsalainen, J., Serra, C., & Verbeek, J. (2006). Preventing occupational stress in healthcare workers. Cochrane Database of Systematic Reviews, 4:CD002892.
   Google Scholar
• Maslach, C. & Jackson, S.E. (1981). The Maslach Burnout Inventory. Palo Alto, CA; Consulting Psychologists Press.
   Google Scholar
• McCrae, R.R. & Costa, P.T. (1986). Personality, coping, and coping effectiveness in an adult sample. Journal of Personality, 54(2), 385–404.
   Web of Science ®Google Scholar
• McGrath, A., Reid, N., & Boore, J. (2003). Occupational stress in nursing. International Journal of Nursing Studies, 40(5), 555–565.
   PubMed Web of Science ®Google Scholar
• McVicar, A. (2003). Workplace stress in nursing: A literature review. Journal of Advanced Nursing, 44(6), 633–642.
   PubMed Web of Science ®Google Scholar
• Merecz, D., Rymaszewska, J., Moscicka, A., Kiejna, A., & Jarosz-Nowak, J. (2006). Violence at the workplace – A questionnaire survey of nurses. European Psychiatry, 21(7), 442–450.
   PubMed Web of Science ®Google Scholar
• Michie, S., Johnston, M., Francis, J., Hardeman, W., & Eccles, M. (2008). From theory to intervention: Mapping theoretically derived behavioural determinants to behaviour change techniques. Applied Psychology, 57(4), 660–680.
   Web of Science ®Google Scholar
• NVivo qualitative data analysis software (2008). QSR International Pty Ltd.
   Google Scholar
• Oman, D., Hedberg, J., & Thoresen, C.E. (2006). Passage meditation reduces perceived stress in health professionals: A randomized, controlled trial. Journal of Consulting and Clinical Psychology, 74(4), 714–719.
   PubMed Web of Science ®Google Scholar
• Orücü, M.C. & Demir, A. (2009). Psychometric evaluation of perceived stress scale for Turkish university students. Stress and health, 25(1), 103–109.
   Web of Science ®Google Scholar
• Ravelli, D.P. (2006). Deinstitutionalisation of mental health care in the Netherlands: Towards an integrative approach. International Journal of Integrated Care, 6, 1–11.
   Google Scholar
• Roberti, J.W., Harrington, L.N., & Storch, E.A. (2006). Further psychometric support for the 10-item version of the Perceived Stress Scale. Journal of College Counseling, 9(2), 135–147.
   Google Scholar
• Rose, J., Jones, F., & Fletcher, B. (1998). The impact of a stress management programme on staff well-being and performance at work. Work & Stress, 12(2), 112–124.
   Web of Science ®Google Scholar
• Rowe, M.M. (1999). Teaching health-care providers coping: Results of a two-year study. Journal of Behavioral Medicine, 22(5), 511–527.
   Google Scholar
• Rowe, M.M. & Sherlock, H. (2005). Stress and verbal abuse in nursing: Do burned out nurses eat their young? Journal of Nursing Management, 13(3), 242–248.
   PubMedGoogle Scholar
• Segal, J., Saisan, J., Smith, M., Jaffe-Gill, E., & Segal, R. (2008). Relaxation Techniques for Stress Relief. Retrieved 1 July 2009, from: http://www.helpguide.org/mental/stress_relief_meditation_yoga_relaxation.htm
   Google Scholar
• Shapiro, S.L., Astin, J.A., Bishop, S.R., & Cordova, M. (2005). Mindfulness-based stress reduction for health care professionals: Results from a randomized trial. International Journal of Stress Management, 12(2), 164–176.
   Google Scholar
• Sjostrom, N., Eder, D., Malm, U., & Beskow, J. (2001). Violence and its prediction at a psychiatric hospital. European Psychiatry, 16(8), 459–465.
   Web of Science ®Google Scholar
• Sullivan, P.J. (1993). Occupational stress in psychiatric nursing. Journal of Advanced Nursing, 18(4), 591–601.
   Google Scholar
• Taormina, R.J. & Law, C.M. (2000). Approaches to preventing burnout: The effects of personal stress management and organizational socialization. Journal of Nursing Management, 8(2), 89–99.
   PubMedGoogle Scholar
• Tsai, S.L. & Crockett, M.S. (1993). Effects of relaxation training, combining imagery, and meditation the stress level of Chinese nurses working in modern hospitals in Taiwan. Issues in Mental Health Nursing, 14(1), 51–66.
   PubMedGoogle Scholar
• Tveito, T.H. & Eriksen, H.R. (2009). Integrated health programme: A workplace randomized controlled trial. Journal of Advanced Nursing, 65(1), 110–119.
   Web of Science ®Google Scholar
• van der Klink, J.J.L., Blonk, R.W.B., Schene, A.H., & van Dijk, F.J.H. (2001). The benefits of interventions for work-related stress. American Journal of Public Health, 91(2), 270–276.
   PubMed Web of Science ®Google Scholar
• von Baeyer, C. & Krause, L. (1983). Effectiveness of stress management training for nurses working in a burn treatment unit. International Journal of Psychiatry in Medicine, 13(2), 113–125.
   PubMed Web of Science ®Google Scholar
• Wijndaele, K., Matton, L., Duvigneaud, N., Lefevre, J., Duquet, W., Thomis, M., et al. (2007). Reliability, equivalence and respondent preference of computerized versus paper-and-pencil mental health questionnaires. Computers in Human Behavior, 23(4), 1958–1970.
   Google Scholar
• Yamagishi, M., Kobayashi, T., Kobayashi, T., Nagami, M., Shimazu, A., & Kageyama, T. (2007). Effect of web-based assertion training for stress management of Japanese nurses. Journal of Nursing Management, 15(6), 603–607.
   PubMedGoogle Scholar
• Yung, P.M.B., Fung, M.Y., Chan, T.M.F., & Lau, B.W.K. (2004). Relaxation training methods for nurse managers in Hong Kong: A controlled study. International Journal of Mental Health Nursing, 13(4), 255–261.
   PubMed Web of Science ®Google Scholar
• Zetterqvist, K., Maanmies, J., Strom, L., & Andersson, G. (2003). Randomized controlled trial of Internet-based stress management. Cognitive Behaviour Therapy, 32(3), 151–160.
   PubMedGoogle Scholar