About this journal
Aims and scope
The mission of The Service Industries Journal is to improve our knowledge of the services sector, service firms and the effective management of these firms. Established in 1981 we were the first academic peer reviewed journal in the world devoted to the services sector and service management. Since our launch we have developed a first-class international reputation for quality and knowledge.
We welcome papers from researchers across the globe whose studies are informed by social sciences such as sociology, psychology, economics, law and politics. Contributions might explore:
- Management best practice
-
Entrepreneurship best practice
- Innovation best practice
- Financial Management best practice
All articles in SIJ undergo rigorous peer review, based on initial Editor-in-Chief and Methodology Editor screening followed by double-anonymized refereeing using at least two anonymous referees.
Author Benefits
We are indexed in several prestigious databases including the Social Science Citation Index (SSCI), Scopus, and numerous business journal rankings, including the CABS list and the ABDC and more.
The prestigious and experienced regional Editors and members of our international Editorial Board will guide you from submission to publication.
Our Author Services page provides you with tips and tricks to promote your research on social media and through your network. This includes 50 free e-prints to share with anyone you wish.
Quickly and easily track the impact your paper makes with the help of Authored Works.
Journal metrics
Usage
- 279K annual downloads/views
Citation metrics
- 7.4 (2023) Impact Factor
- Q1 Impact Factor Best Quartile
- 7.5 (2023) 5 year IF
- 19.0 (2023) CiteScore (Scopus)
- Q1 CiteScore Best Quartile
- 2.245 (2023) SNIP
- 2.268 (2023) SJR
Speed/acceptance
- 1 days avg. from submission to first decision
- 35 days avg. from submission to first post-review decision
- 14 days avg. from acceptance to online publication
- 6% acceptance rate
Understanding and using journal metrics
Journal metrics can be a useful tool for readers, as well as for authors who are deciding where to submit their next manuscript for publication. However, any one metric only tells a part of the story of a journal’s quality and impact. Each metric has its limitations which means that it should never be considered in isolation, and metrics should be used to support and not replace qualitative review.
We strongly recommend that you always use a number of metrics, alongside other qualitative factors such as a journal’s aims & scope, its readership, and a review of past content published in the journal. In addition, a single article should always be assessed on its own merits and never based on the metrics of the journal it was published in.
For more details, please read the Author Services guide to understanding journal metrics.
Journal metrics in brief
Usage and acceptance rate data above are for the last full calendar year and are updated annually in February. Speed data is updated every six months, based on the prior six months. Citation metrics are updated annually mid-year. Please note that some journals do not display all of the following metrics (find out why).
- Usage: the total number of times articles in the journal were viewed by users of Taylor & Francis Online in the previous calendar year, rounded to the nearest thousand.
Citation Metrics
- Impact Factor*: the average number of citations received by articles published in the journal within a two-year window. Only journals in the Clarivate Science Citation Index Expanded (SCIE), Social Sciences Citation Index (SSCI), Arts and Humanities Citation Index (AHCI) and the Emerging Sources Citation Index (ESCI) have an Impact Factor.
- Impact Factor Best Quartile*: the journal’s highest subject category ranking in the Journal Citation Reports. Q1 = 25% of journals with the highest Impact Factors.
- 5 Year Impact Factor*: the average number of citations received by articles in the journal within a five-year window.
- CiteScore (Scopus)†: the average number of citations received by articles in the journal over a four-year period.
- CiteScore Best Quartile†: the journal’s highest CiteScore ranking in a Scopus subject category. Q1 = 25% of journals with the highest CiteScores.
- SNIP (Source Normalized Impact per Paper): the number of citations per paper in the journal, divided by citation potential in the field.
- SJR (Scimago Journal Rank): Average number of (weighted) citations in one year, divided by the number of articles published in the journal in the previous three years.
Speed/acceptance
- From submission to first decision: the average (median) number of days for a manuscript submitted to the journal to receive a first decision. Based on manuscripts receiving a first decision in the last six months.
- From submission to first post-review decision: the average (median) number of days for a manuscript submitted to the journal to receive a first decision if it is sent out for peer review. Based on manuscripts receiving a post-review first decision in the last six months.
- From acceptance to online publication: the average (median) number of days from acceptance of a manuscript to online publication of the Version of Record. Based on articles published in the last six months.
- Acceptance rate: articles accepted for publication by the journal in the previous calendar year as percentage of all papers receiving a final decision.
For more details on the data above, please read the Author Services guide to understanding journal metrics.
*Copyright: Journal Citation Reports®, Clarivate Analytics
†Copyright: CiteScore™, Scopus
Editorial board
Editor-in-Chief
Professor Levent Altinay - Oxford Brookes University, UK
The Journal Strategy Editors
Professor Dr. M. Joseph Sirgy - Virginia Polytechnic Institute & State University, USA
Professor Dr. Muzaffer Uysal - University of Massachusetts Amherst, USA
Professor Dr. Gary Akehurst - Aberystwyth University, UK and Winchester University, UK
Professor Dr. Carlos Flavian - University of Zaragoza, Spain
Professor Giampaolo Viglia - University of Portsmouth, UK
Regional Editors
America
Professor Dr. Ulrike Gretzel - University of Southern California, USAProfessor Dr. Linda Alkire (née Nasr) - Texas State University, USA
Professor Sertan Kabadayi - Gabelli School of Business, Fordham University
Professor Dr. Mark Rosenbaum - Northern Illinois University, USA
Professor Kevin Kam Fung So - Spears School of Business, School of Hospitality and Tourism Management
Europe
Professor Dr. Mark Saunders - University of Birmingham, UKProfessor Dr. Babak Taheri - Nottingham Trent University, UK
Middle East and Africa
Professor Cem Tanova - Eastern Mediterranean UniversityAsia Pacific
Professor Dr. Cathy Hsu - Hong Kong Polytechnic University, ChinaProfessor Weng Marc Lim - Sunway University, Malaysia
Professor S. Mostafa Rasoolimanesh - Edith Cowan University, Australia
Professor Dr. Youjae Yi - Seoul National University, Republic of Korea
Australia/New Zealand
Professor Dr. Aron O'Cass - Macquarie University, AustraliaProfessor Jörg Finsterwalder - University of Canterbury, New Zealand
Professor Catherine Prentice - Griffith University, Australia
Methodology Editors
Dr. Jalayer (Jolly) Khalilzadeh - East Carolina U niversity, USA
Mehmet Ali Koseoglu - Metropolitan State University, USA
Dr. Melih Madanoglu - Florida Atlantic University, USA
Dr. Kyle Woosnam - University of Georgia, USA
Chinese Language Editor
Dr. Xuan Lorna Wang - University of Surrey, UK
Associate Editor Cutting Edge Doctoral Research Stream
Professor Dr. Babak Taheri - Nottingham Trent University, UK
Associate Editor - Literature Review
Professor Satish Kumar - Indian Institute of Management Nagpur, India
Social Media Editor
Dr. Rodrigo Perez Vega - Henley Business School, University of Reading, UK
A. Mohammed Abubakar - Antalya Bilim University
Faizan Ali - University of South Florida Sarasota-Manatee, USA
Zaid Alrawadieh - Oxford Brookes University, UK
Helena Alves - University of Beira Interior, Portugal
Nisreen Ameen - Royal Holloway University of London
Huseyin Arasli - University of Stavanger
Hasan Evrim Arici - Faculty of Tourism, Kastamonu University, Turkey
Christy Ashley - East Carolina University, USA
John Ashton - B angorUniversity, UK
Marina Astakhova - University of Texas at Tyler, USA
Billy Bai - University of Nevada at Las Vegas, USA
Ali Bavik - Macau Institute for Tourism Studies, Macau
Daniel Belanche - University of Zaragoza
Len Berry - Texas A&M University, USA
Enrique Bigne - University of Valencia, Spain
Carolyn Bonifield - University of Vermont, USA
Liliana Bove - University of Melbourne, Australia
Jana Bowden - Macquarie Business School
Eileen Bridges - Kent State University , USA
Elten Briggs - University of Texas - Arlington, USA
Mark Anthony Camilleri - University of Malta, Malta
Colin Campbell - Kent State University, USA
Ana Isabel Canhoto - University of Sussex Business School, UK
Les Carlson - University of Nebraska, USA
Luis V. Casaló - University of Zaragoza, Spain
Gurel Cetin - Istanbul University, Turkiye
Tom Chen - Newcastle University, Australia
Cihan Cobanoglu - University of South Florida Sarasota-Manatee, USA
Mahlagha Darvishmotevali - The Hong Kong Polytechnic University, China
Glauco De Vita - Coventry University, UK
Giacomo Del Chiappa - University of Sassari, Italy
Mike Dorsch - Clemson University, USA
Kevin Dow - University of Nottingham - Ningbo, China
Bo Edvardsson - Karlstads Universitet, Sweden
Daisy Fan - Bournemouth University Business School, UK
Dr Anna Farmaki - Cyprus University of Technology, Cyprus
Jillian Farquhar - London Metropolitan University, UK
Ray Fisk - Texas State University, USA
Renée Florsheim - Loyola Marymount University, USA
Kendra Fowler - Youngstown State University, USA
Martin Gannon - The University of Edinburgh, UK
Ronald Goldsmith - Florida State University, USA
Taeshik Gong - College of Business and Economics, Hanyang University ERICA
Lydia González-Serrano - Rey Juan Carlos University, Spain
Dwayne D. Gremler - Bowling Green State University, USA
Christian Gronroos - Hanken School of Economics, Finland
Stephan Grzeskowiak - Neoma Business School, France
Evert Gummesson - Stockholm University, Sweden
Mert Gürlek - Burdur Mehmet Akif Ersoy University, Türkiye
Dogan Gursoy - Washington State University, USA
Denis Harrington - Waterford Institute of Technology, Ireland
Sally Rao Hill - The University of Adelaide, Australia
Charles Hofacker - Florida State University, USA
Mary Hogue - Kent State University, USA
Stanislav Ivanov - Varna University of Management, Bulgaria
Jan Owen Jansson - Linköping University, Sweden
Rama Jayanti - Cleveland State University, USA
Zhaoquan Jian - South China University of Technology, China
Timothy Jung - Manchester Metropolitan University, UK
Kurtulus Karamustafa - Erciyes University, Turkey
Osman M. Karatepe - Eastern Mediterranean University, Turkey
Joanna Karmowska - Oxford Brookes University, UK
Hyelin (Lina) Kim - William F. Harrah College of Hospitality, University of Nevada
Soo Wook Kim - Seoul National University, Korea
Metin Kozak - Dokuz Eylül University, Turkey
Werner H. Kunz - University of Massachusetts Boston, USA
Henry Kwong - Yin Fock - Hong Kong Baptist University, Hong Kong
Rob Law - University of Macau, China
Gang Li - University of Surrey, UK
Bart Larivière - Ghent University, Belgium
Stephen W. Litvin - Charlston College, USA
Sandra Loureiro - ISCTE-IUL, Lisbon, Portugal
Emily (Jintao) Ma - University of Surrey, UK
Jan Mattsson - Roskilde University, Denmark
Satish Mehra - University of Memphis, USA
Larry Menor - University of Western Ontario, Canada
Felicia Morgan - University of West Florida, USA
Trevor Morrow - Liverpool John Moores University Business School, UK
Luiz Moutinho - University of Glasgow, UK
Fevzi Okumus - Rossen College, USA
Carlos Orús - University of Zaragoza
Michael J. Page - Bentley University, USA
Andreas Papatheodorou - University of Aegean, Greece
Alexandros Paraskevas - University of West London, UK
Charles Pettijohn - Drury University, USA
Jean Philippe - University of Paul Cezanne, France
Sarah Quinton - Oxford Brookes University, UK
Roya Rahimi - University of Wolverhampton, UK
Chatura Ranaweera - Wilfrid Laurier University, Canada
Raouf Ahmad Rather - Jammu & Kashmir (J&K), India
Harold Richins - Thompson Rivers University, Canada
Julie Robson - Bournemouth University, UK
Luis Rubalcaba - University of Alcalá, Spain
Mary Schramm - Quinnipiac University, USA
Noel Scott - Griffith University, Australia
Tali Seger-Guttmann - Ruppin Academic Center, Israel
Maura Sheehan - Edinburgh Napier University, UK
Marianna Sigala - University of South Australia
Wayne Smith - Charleston College, USA
Haiyan Song - The Hong Kong Polytechnic University, China
Leigh Sparks - Stirling University, UK
Kayhan Tajeddini - Sheffield Hallam University (UK) Sheffield Business School, UK and Tokyo International University, Tokyo, Japan
Cem Tanova - Eastern Mediterranean University, Cyprus
Rodoula Tsiotsou - University of Macedonia, Greece
Sanaz Vatankhah - University of Bedfordshire, UK
Giampaolo Viglia - University of Portsmouth, UK
Stephen W. Wang - National Taiwan Ocean University, Taiwan
Adrian Wilkinson - Griffith University, Australia
Colin C Williams - University of Sheffield, UK
Jochen Wirtz - National University of Singapore, Singapore
Chi Kin Yim - Hong Kong University, Hong Kong
Tingting Zhang - University of Central Florida, USA
Abstracting and indexing
The Service Industries Journal is classified as a '2' (Sector Studies) in the Chartered Association of Business Schools Academic Journal Guide.
The Service Industries Journal is abstracted and indexed in:
ABI/Inform; Applied Social Sciences Index; British Humanities Index; CAB Abstracts; Dairy Science Abstracts; EBSCOhost; ELMAR; Emerald Management Reviews; GEOBASE; Geographical Abstracts; Global Health, Hospitality & Tourism Index; Human Geography; Human Resources Abstracts; International Bibliography of Book Reviews; International Bibliography of Periodical Literature; ISI Social Science Citation Index (Current Contents/Social and Behavioral Sciences, ISI Alerting Services, Social SciSearch); Leisure, Recreation and Tourism Abstracts; Leisure Tourism Database;OCLC; Periodicals Content Index; ProQuest; Scopus; Swets Information Services; The Abstracts Journal; Thomson Gale; University Microfilms Products; World Agricultural Economics; Rural Sociology Abstracts; and World Banking Abstracts.
Open access
The Service Industries Journal is a hybrid open access journal that is part of our Open Select publishing program, giving you the option to publish open access. Publishing open access means that your article will be free to access online immediately on publication, increasing the visibility, readership, and impact of your research.
Why choose open access?
- Increase the discoverability and readership of your article
- Make an impact and reach new readers, not just those with easy access to a research library
- Freely share your work with anyone, anywhere
- Comply with funding mandates and meet the requirements of your institution, employer or funder
- Rigorous peer review for every open access article
Article Publishing Charges (APC)
If you choose to publish open access in this journal you may be asked to pay an Article Publishing Charge (APC). You may be able to publish your article at no cost to yourself or with a reduced APC if your institution or research funder has an open access agreement or membership with Taylor & Francis.
Use our APC finder to calculate your article publishing charge
News, offers and calls for papers
News and offers
- Special rate of £69/ US$110/ €89 for RESER members. Contact +44 2070175543 or [email protected] to subscribe, quoting XF07101W
Calls for papers
Society information
The European Association for REsearch on SERvices
RESER is the premier international association for service research
RESER is a network of research groups and individuals active in services research and policy formulation, mainly located in European countries. The Association was established in 1988 at a time when service employment and industries were under-researched and there was a limited understanding of the role that services played in economic and social restructuring. RESER members come from diverse disciplinary backgrounds: economics, management sciences, geography, sociology, psychology, political sciences and planning.
RESER organises an annual international conference with a specific theme, but the meetings are open to all papers that explore various aspects of services.
Objectives
Conduct of joint research on services across Europe and elsewhere;
Promote research on services as key to understanding economic activity;
Develop new methods of statistical analysis and measurement of services;
Provide policy and economic decision makers with reports and analyses related to the development of services and to their role and impact.
Major Research Areas
Globalisation, international trade, outsourcing
Knowledge, innovation and ICT
Employment, skills, training
Productivity and service macroeconomics
Markets, quality, prices, regulations
Service management, networks and marketing
Non-market services, new public management
Territorial, urban and regional studies of services
Structural change and tertiarisation processes
Public-private partnerships and services provision
16 issues per year
Currently known as:
- The Service Industries Journal (1983 - current)
Formerly known as
- Service Industries Review (1981 - 1982)
Advertising information
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