The mission of The Service Industries Journal is to improve our knowledge of the services sector, service firms and the effective management of these firms. Established in 1981 we were the first academic peer reviewed journal in the world devoted to the services sector and service management. Since our launch we have developed a first-class international reputation for quality and knowledge.
We welcome papers from researchers across the globe whose studies are informed by social sciences such as sociology, psychology, economics, law and politics. Contributions might explore:
Management best practice
Entrepreneurship best practice
Innovation best practice
Financial Management best practice
All articles in SIJ undergo rigorous peer review, based on initial Editor-in-Chief and Methodology Editor screening followed by double-anonymized refereeing using at least two anonymous referees.
Author Benefits
We are indexed in several prestigious databases including the Social Science Citation Index (SSCI), Scopus, and numerous business journal rankings, including the CABS list and the ABDC and more.
The prestigious and experienced regional Editors and members of our international Editorial Board will guide you from submission to publication.
Our Author Services page provides you with tips and tricks to promote your research on social media and through your network. This includes 50 free e-prints to share with anyone you wish.
Quickly and easily track the impact your paper makes with the help of Authored Works.
Journal metrics
Usage
279K annual downloads/views
Citation metrics
7.4 (2023) Impact Factor
Q1 Impact Factor Best Quartile
7.5 (2023) 5 year IF
19.0 (2023) CiteScore (Scopus)
Q1 CiteScore Best Quartile
2.245 (2023) SNIP
2.268 (2023) SJR
Speed/acceptance
1 days avg. from submission to first
decision
35 days avg. from submission to first
post-review decision
14 days avg. from acceptance to online
publication
6% acceptance rate
Understanding and using journal metrics
Journal metrics can be a useful tool for readers, as well as for authors
who are deciding where to submit their next manuscript for publication.
However, any one metric only tells a part of the story of a journal’s
quality and impact. Each metric has its limitations which means that it
should never be considered in isolation, and metrics should be used to
support and not replace qualitative review.
We strongly recommend that you always use a number of metrics, alongside
other qualitative factors such as a journal’s aims & scope, its
readership, and a review of past content published in the journal. In
addition, a single article should always be assessed on its own merits and
never based on the metrics of the journal it was published in.
Usage and acceptance rate data above are for the last full calendar year
and are updated annually in February. Speed data is updated every six
months, based on the prior six months. Citation metrics are updated
annually mid-year. Please note that some journals do not display all of
the following metrics
(find out why).
Usage:
the total number of times articles in the journal were viewed by users
of Taylor & Francis Online in the previous calendar year, rounded to the
nearest thousand.
Citation Metrics
Impact Factor*:
the average number of citations received by articles published in the
journal within a two-year window. Only journals in the Clarivate Science
Citation Index Expanded (SCIE), Social Sciences Citation Index (SSCI),
Arts and Humanities Citation Index (AHCI) and the Emerging Sources
Citation Index (ESCI) have an Impact Factor.
Impact Factor Best Quartile*:
the journal’s highest subject category ranking in the Journal Citation
Reports. Q1 = 25% of journals with the highest Impact Factors.
5 Year Impact Factor*:
the average number of citations received by articles in the journal
within a five-year window.
CiteScore (Scopus)†:
the average number of citations received by articles in the journal over
a four-year period.
CiteScore Best Quartile†:
the journal’s highest CiteScore ranking in a Scopus subject category. Q1
= 25% of journals with the highest CiteScores.
SNIP
(Source Normalized Impact per Paper):
the number of citations per paper in the journal, divided by citation
potential in the field.
SJR
(Scimago Journal Rank):
Average number of (weighted) citations in one year, divided by the
number of articles published in the journal in the previous three years.
Speed/acceptance
From submission to first decision:
the average (median) number of days for a manuscript submitted to the
journal to receive a first decision. Based on manuscripts receiving a
first decision in the last six months.
From submission to first post-review decision:
the average (median) number of days for a manuscript submitted to the
journal to receive a first decision if it is sent out for peer review.
Based on manuscripts receiving a post-review first decision in the last
six months.
From acceptance to online publication:
the average (median) number of days from acceptance of a manuscript to
online publication of the Version of Record. Based on articles published
in the last six months.
Acceptance rate:
articles accepted for publication by the journal in the previous
calendar year as percentage of all papers receiving a final decision.
Editor-in-Chief Professor Levent Altinay - Oxford Brookes University, UK The Journal Strategy Editors Professor Dr. M. Joseph Sirgy - Virginia Polytechnic Institute & State University, USA Professor Dr. Muzaffer Uysal - University of Massachusetts Amherst, USA Professor Dr. Gary Akehurst - Aberystwyth University, UK and Winchester University, UK Professor Dr. Carlos Flavian - University of Zaragoza, Spain Professor Giampaolo Viglia - University of Portsmouth, UK Regional Editors
America
Professor Dr. Ulrike Gretzel - University of Southern California, USA Professor Dr. Linda Alkire (née Nasr) - Texas State University, USA Professor Sertan Kabadayi - Gabelli School of Business, Fordham University Professor Dr. Mark Rosenbaum - Northern Illinois University, USA Professor Kevin Kam Fung So - Spears School of Business, School of Hospitality and Tourism Management
Europe
Professor Dr. Mark Saunders - University of Birmingham, UK Professor Dr. Babak Taheri - Nottingham Trent University, UK
Middle East and Africa
Professor Cem Tanova - Eastern Mediterranean University
Asia Pacific
Professor Dr. Cathy Hsu - Hong Kong Polytechnic University, China Professor Weng Marc Lim - Sunway University, Malaysia Professor S. Mostafa Rasoolimanesh - Edith Cowan University, Australia Professor Dr. Youjae Yi - Seoul National University, Republic of Korea
Australia/New Zealand
Professor Dr. Aron O'Cass - Macquarie University, Australia Professor Jörg Finsterwalder - University of Canterbury, New Zealand Professor Catherine Prentice - Griffith University, Australia
Methodology Editors Dr. Jalayer (Jolly) Khalilzadeh - East Carolina University, USA Mehmet Ali Koseoglu - Metropolitan State University, USA Dr. Melih Madanoglu - Florida Atlantic University, USA Dr. Kyle Woosnam - University of Georgia, USA Chinese Language Editor Dr. Xuan Lorna Wang - University of Surrey, UK Associate Editor Cutting Edge Doctoral Research Stream Professor Dr. Babak Taheri - Nottingham Trent University, UK Associate Editor - Literature Review Professor Satish Kumar -Indian Institute of Management Nagpur, India
Social Media Editor Dr. Rodrigo Perez Vega - Henley Business School, University of Reading, UK
Editorial Board A. Mohammed Abubakar - Antalya Bilim University Faizan Ali - University of South Florida Sarasota-Manatee, USA Zaid Alrawadieh - Oxford Brookes University, UK Helena Alves - University of Beira Interior, Portugal Nisreen Ameen - Royal Holloway University of London Huseyin Arasli - University of Stavanger Hasan Evrim Arici - Faculty of Tourism, Kastamonu University, Turkey Christy Ashley - East Carolina University, USA John Ashton - BangorUniversity, UK Marina Astakhova - University of Texas at Tyler, USA Billy Bai - University of Nevada at Las Vegas, USA Ali Bavik - Macau Institute for Tourism Studies, Macau Daniel Belanche - University of Zaragoza Len Berry - Texas A&M University, USA Enrique Bigne - University of Valencia, Spain Carolyn Bonifield - University of Vermont, USA Liliana Bove - University of Melbourne, Australia Jana Bowden - Macquarie Business School Eileen Bridges - Kent State University , USA Elten Briggs - University of Texas - Arlington, USA Mark Anthony Camilleri - University of Malta, Malta Colin Campbell - Kent State University, USA Ana Isabel Canhoto - University of Sussex Business School, UK Les Carlson - University of Nebraska, USA Luis V. Casaló- University of Zaragoza, Spain Gurel Cetin - Istanbul University, Turkiye Tom Chen - Newcastle University, Australia Cihan Cobanoglu - University of South Florida Sarasota-Manatee, USA Mahlagha Darvishmotevali - The Hong Kong Polytechnic University, China Glauco De Vita - Coventry University, UK Giacomo Del Chiappa - University of Sassari, Italy Mike Dorsch-Clemson University, USA Kevin Dow-University of Nottingham - Ningbo, China Bo Edvardsson-Karlstads Universitet, Sweden Daisy Fan -Bournemouth University Business School, UK Dr Anna Farmaki-Cyprus University of Technology, Cyprus Jillian Farquhar-London Metropolitan University, UK Ray Fisk-Texas State University, USA Renée Florsheim-Loyola Marymount University, USA Kendra Fowler-Youngstown State University, USA Martin Gannon-The University of Edinburgh, UK Ronald Goldsmith-Florida State University, USA Taeshik Gong-College of Business and Economics, Hanyang University ERICA Lydia González-Serrano- Rey Juan Carlos University, Spain Dwayne D. Gremler -Bowling Green State University, USA Christian Gronroos-Hanken School of Economics, Finland Stephan Grzeskowiak-Neoma Business School, France Evert Gummesson-Stockholm University, Sweden Mert Gürlek -Burdur Mehmet Akif Ersoy University, Türkiye Dogan Gursoy-Washington State University, USA Denis Harrington-Waterford Institute of Technology, Ireland Sally Rao Hill-The University of Adelaide, Australia Charles Hofacker-Florida State University, USA Mary Hogue-Kent State University, USA Stanislav Ivanov-Varna University of Management, Bulgaria Jan Owen Jansson-Linköping University, Sweden Rama Jayanti-Cleveland State University, USA Zhaoquan Jian-South China University of Technology, China Timothy Jung-Manchester Metropolitan University, UK Kurtulus Karamustafa-Erciyes University, Turkey Osman M. Karatepe-Eastern Mediterranean University, Turkey Joanna Karmowska-Oxford Brookes University, UK Hyelin (Lina) Kim-William F. Harrah College of Hospitality, University of Nevada Soo Wook Kim-Seoul National University, Korea Metin Kozak-Dokuz Eylül University, Turkey Werner H. Kunz-University of Massachusetts Boston, USA Henry Kwong- Yin Fock -Hong Kong Baptist University, Hong Kong Rob Law-University of Macau, China Gang Li-University of Surrey, UK Bart Larivière-Ghent University, Belgium Stephen W. Litvin-Charlston College, USA Sandra Loureiro-ISCTE-IUL, Lisbon, Portugal Emily (Jintao) Ma-University of Surrey, UK Jan Mattsson-Roskilde University, Denmark Satish Mehra-University of Memphis, USA Larry Menor-University of Western Ontario, Canada Felicia Morgan-University of West Florida, USA Trevor Morrow-Liverpool John Moores University Business School, UK Luiz Moutinho-University of Glasgow, UK Fevzi Okumus-Rossen College, USA Carlos Orús-University of Zaragoza Michael J. Page-Bentley University, USA Andreas Papatheodorou-University of Aegean, Greece Alexandros Paraskevas -University of West London, UK Charles Pettijohn -Drury University, USA Jean Philippe-University of Paul Cezanne, France Sarah Quinton-Oxford Brookes University, UK Roya Rahimi -University of Wolverhampton, UK Chatura Ranaweera -Wilfrid Laurier University, Canada Raouf Ahmad Rather-Jammu & Kashmir (J&K), India Harold Richins-Thompson Rivers University, Canada Julie Robson-Bournemouth University, UK Luis Rubalcaba-University of Alcalá, Spain Mary Schramm-Quinnipiac University, USA Noel Scott-Griffith University, Australia Tali Seger-Guttmann-Ruppin Academic Center, Israel Maura Sheehan-Edinburgh Napier University, UK Marianna Sigala-University of South Australia Wayne Smith-Charleston College, USA Haiyan Song-The Hong Kong Polytechnic University, China Leigh Sparks-Stirling University, UK Kayhan Tajeddini-Sheffield Hallam University (UK) Sheffield Business School, UK and Tokyo International University, Tokyo, Japan Cem Tanova-Eastern Mediterranean University, Cyprus Rodoula Tsiotsou-University of Macedonia, Greece Sanaz Vatankhah- University of Bedfordshire, UK Giampaolo Viglia-University of Portsmouth, UK Stephen W. Wang-National Taiwan Ocean University, Taiwan Adrian Wilkinson-Griffith University, Australia Colin C Williams-University of Sheffield, UK Jochen Wirtz-National University of Singapore, Singapore Chi Kin Yim-Hong Kong University, Hong Kong Tingting Zhang- University of Central Florida, USA
Abstracting and indexing
The Service Industries Journal is classified as a '2' (Sector Studies) in the Chartered Association of Business Schools Academic Journal Guide.
The Service Industries Journal is abstracted and indexed in:
ABI/Inform; Applied Social Sciences Index; British Humanities Index; CAB Abstracts; Dairy Science Abstracts; EBSCOhost; ELMAR; Emerald Management Reviews; GEOBASE; Geographical Abstracts; Global Health, Hospitality & Tourism Index; Human Geography; Human Resources Abstracts; International Bibliography of Book Reviews; International Bibliography of Periodical Literature; ISI Social Science Citation Index (Current Contents/Social and Behavioral Sciences, ISI Alerting Services, Social SciSearch); Leisure, Recreation and Tourism Abstracts; Leisure Tourism Database;OCLC; Periodicals Content Index; ProQuest; Scopus; Swets Information Services; The Abstracts Journal; Thomson Gale; University Microfilms Products; World Agricultural Economics; Rural Sociology Abstracts; and World Banking Abstracts.
Open access
The Service Industries Journal is a hybrid open access journal that is part of our Open Select publishing program, giving you the option to publish open access. Publishing open access means that your article will be free to access online immediately on publication, increasing the visibility, readership, and impact of your research.
Why choose open access?
Increase the discoverability and readership of your article
Make an impact and reach new readers, not just those with easy access to a research library
Freely share your work with anyone, anywhere
Comply with funding mandates and meet the requirements of your institution, employer or funder
Rigorous peer review for every open access article
Article Publishing Charges (APC)
If you choose to publish open access in this journal you may be asked to pay an Article Publishing Charge (APC). You may be able to publish your article at no cost to yourself or with a reduced APC if your institution or research funder has an open access agreement or membership with Taylor & Francis.
RESER is the premier international association for service research
RESER is a network of research groups and individuals active in services research and policy formulation, mainly located in European countries. The Association was established in 1988 at a time when service employment and industries were under-researched and there was a limited understanding of the role that services played in economic and social restructuring. RESER members come from diverse disciplinary backgrounds: economics, management sciences, geography, sociology, psychology, political sciences and planning.
RESER organises an annual international conference with a specific theme, but the meetings are open to all papers that explore various aspects of services.
Objectives
Conduct of joint research on services across Europe and elsewhere;
Promote research on services as key to understanding economic activity; Develop new methods of statistical analysis and measurement of services; Provide policy and economic decision makers with reports and analyses related to the development of services and to their role and impact.
Major Research Areas
Globalisation, international trade, outsourcing Knowledge, innovation and ICT Employment, skills, training Productivity and service macroeconomics Markets, quality, prices, regulations Service management, networks and marketing Non-market services, new public management Territorial, urban and regional studies of services Structural change and tertiarisation processes Public-private partnerships and services provision
Print ISSN:
0264-2069
Online ISSN:
1743-9507
16 issues per year
Currently known as:
The Service Industries Journal
(1983 - current)
Formerly known as
Service Industries Review
(1981 - 1982)
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