Relationship between Organizational Citizenship Behavior and Social Capital: Survey from Hospital Setting

Abstract

Background: The importance of organizational citizenship behavior in the hospital is increasing positive relationships between employees and engages them in organizational activities.

Methods: This study is a descriptive-correlation survey, the research population consisted of all the staff of selected hospital of IUMS, and 312 of them were chosen based on the formulas and were selected by two-stage sampling. The tools used in the study were two questionnaires.

Results: The mean and standard deviation of the two components of social capital and citizenship behavior were moderate.

Conclusion: Strengthening the components of employee’s citizenship behavior can increase the staff’s satisfaction and productivity while increasing social capital in hospitals.

Keywords:

• Organizational citizenship behavior
• social capital
• hospital
• staff
• Iran

Acknowledgment

We would like to extend our gratitude to the participants in the teaching hospitals of TUMS.

Author’s Contribution

Study concept and design: Sadeghifar and Jafari. Statistical analysis and interpretation of data: Shams, Sadeghifar, Naderimanesh. Drafting of the manuscript: Sadeghifar and Ghasemyani. Critical revision of the manuscript: Sadeghifar, Jafari and Ghasemyani

Disclosure Statement

No potential conflict of interest was reported by the author(s).

Additional information

Funding

This study was supported by Iran University of Medical Sciences (Grant No: TUMS-2010/12619).