130
Views
2
CrossRef citations to date
0
Altmetric
Articles

Relationship between Organizational Citizenship Behavior and Social Capital: Survey from Hospital Setting

, , , &

References

  • Adler, P. S., and S.-W. Kwon. 2002. Social capital: Prospects for a new concept. Acad. Manage. Rev. 27 (1):17–40. doi: 10.5465/amr.2002.5922314.
  • Ariani, D. W. 2012. The relationship between social capital, organizational citizenship behaviors, and individual performance: An empirical study from banking industry in Indonesia. Manage. Res. 4 (2):226.
  • Baghersalimi, S. K., and H. R. Alipour. 2011. Organizational citizenship behavior and employees social capital case study Rasht hospitals. Aust. J. Basic Appl. Sci. 5 (8):1185–93.
  • Bahrami, M. A., R. Montazeralfaraj, S. H. Gazar, and A. D. Tafti. 2014. Relationship between organizational perceived justice and organizational citizenship behavior among an Iranian hospital’s employees, 2013. Electron. Physician 6 (2):838.
  • Basu, E., R. K. Pradhan, and H. R. Tewari. 2017. Impact of organizational citizenship behavior on job performance in Indian healthcare industries: The mediating role of social capital. Int. J. Prod. Perform. Manage. 66 (6):780–96. doi: 10.1108/IJPPM-02-2016-0048.
  • Boerner, S., E. Dütschke, and A. Schwämmle. 2005. [Doing voluntary extra work? Organizational citizenship behavior in the hospital-a comparison between physicians and nurses]. Gesundheitswesen (Bundesverband der Arzte des Offentlichen Gesundheitsdienstes (Germany) 67 (11):770–6. doi: 10.1055/s-2005-858795.
  • Bolino, M., W. Turnley, and J. Bloodgood. 2002. Citizenship behavior and the creation of social capital in organizations. Acad. Manage. Rev. 27 (4):505–22. doi: 10.5465/amr.2002.7566023.
  • Bouty, I. 2000. Interpersonal and interaction influences on informal resource exchanges between R&D researchers across organizational boundaries. Acad. Manage. J. 43 (1):50–65.
  • Burns, T., and J. Carpenter. 2008. Organizational citizenship and student achievement. J. Cross-Discip. Perspect. Educ. 1 (1):51–8.
  • Chen, Z., R. Eisenberger, K. M. Johnson, I. L. Sucharski, and J. Aselage. 2009. Perceived organizational support and extra-role performance: Which leads to which? J. Soc. Psychol. 149 (1):119–24. doi: 10.3200/SOCP.149.1.119-124.
  • Chow, I.-S. 2009. The relationship between social capital, organizational citizenship behavior, and performance outcomes: An empirical study from china. SAM Adv. Manage. J. 74 (3):44.
  • Chu, C.-I., M.-S. Lee, H.-M. Hsu, and I.-C. Chen. 2005. Clarification of the antecedents of hospital nurse organizational citizenship behavior–an example from a Taiwan regional hospital. J. Nurs. Res. 13 (4):313–24.
  • Cooke, P., N. Clifton, and M. Oleaga. 2005. Social capital, firm embeddedness and regional development. Reg. Stud. 39 (8):1065–77. doi: 10.1080/00343400500328065.
  • Dargahi, H., S. Alirezaie, and G. Shaham. 2012. Organizational citizenship behavior among Iranian nurses. Iran. J. Public Health 41 (5):85–90.
  • Dehghani, M. h., S. Kian Pory, and B. Sheibani. 2014. Relationships between social capitals, organizational citizenship behavior and job satisfaction among nursing staff. Q. J. Nurs. Manage. 3 (1):35–44.
  • Driller, E., O. Ommen, C. Kowalski, N. Ernstmann, and H. Pfaff. 2011. The relationship between social capital in hospitals and emotional exhaustion in clinicians: A study in four German hospitals. Int. J. Soc. Psychiatry 57 (6):604–9. doi: 10.1177/0020764010376609.
  • Foote, D. A., and T. Li-Ping Tang. 2008. Job satisfaction and organizational citizenship behavior (OCB) does team commitment make a difference in self-directed teams? Manage. Decis. 46 (6):933–47. doi: 10.1108/00251740810882680.
  • Francis, P. 2002. Social capital at the world bank: Strategic and operational implications of the concept. Social Development Strategy Paper 34, World Bank E, Washington (DC).
  • Garg, P., and R. Rastogi. 2006. Climate profile and OCBs of teachers in public and private schools of India. Int. J. Educ. Manage. 20 (7):529–41. doi: 10.1108/09513540610704636.
  • Hmieleski, K., J. Carr, and R. Baron. 2015. Integrating discovery and creation perspectives of entrepreneurial action: The relative roles of founding CEO human capital, social capital, and psychological capital in contexts of risk versus uncertainty. Strateg. Entrep. J. 9 (4):289–312. doi: 10.1002/sej.1208.
  • Hsu, C., C. Chang, H. Huang, and C. Chiang. 2011. The relationships among social capital, organisational commitment and customer-oriented prosocial behaviour of hospital nurses. J. Clin. Nurs. 20 (9–10):1383–92. doi: 10.1111/j.1365-2702.2010.03672.x.
  • Jafari, M., A. Habibirad, A. Pourtaleb, and M. H. Salarianzadeh. 2018. Health system organizational reform in governing Iranian public hospitals: A content analysis to comprehend the barriers in board of trustees' hospitals. Int. J. Health Plan. Manage. 33 (2):e612–20. doi: 10.1002/hpm.2500.
  • Jafari, M., A. Pourtaleb, and R. Khodayari‐Zarnaq. 2018. The impact of social capital on clinical risk management in nursing: A survey in Iranian public educational hospitals. Nurs. Open 5 (3):285–91. doi: 10.1002/nop2.141.
  • Kakobyo, A. K. 2009. Operant competence, organizational social capital, organizational commitment and organizational citizenship behaviour. Masters thesis, Makerere University.
  • Khosravizadeh, O., S. Vatankhah, S. Alirezaei, F. Doosty, H. Mousavi Esfahani, and M. Rahimi. 2017. Organizational citizenship behavior and its relationship with psychological capital: A survey of hospital staffs. Evid. Based Health Policy Manage. Econ. 1 (1):25–32.
  • Koka, B., and J. Prescott. 2002. Strategic alliances as social capital: A multidimensional view. Strateg. Manage. J. 23 (9):795–816. doi: 10.1002/smj.252.
  • Miao, R. 2011. Perceived organizational support, job satisfaction, task performance and organizational citizenship behavior in china. J. Behav. Appl. Manage. 12 (2):105.
  • Nahapiet, J., and S. Ghoshal. 1998. Social capital, intellectual capital, and the organizational advantage. Acad. Manage. Rev. 23 (2):242–66. doi: 10.5465/amr.1998.533225.
  • O'Brien, K., and T. Allen. 2007. The relative importance of correlates of organizational citizenship behavior and counterproductive work behavior using multiple sources of data. Hum. Perform. 21 (1):62–88. doi: 10.1080/08959280701522189.
  • Ommen, O., E. Driller, T. Köhler, C. Kowalski, N. Ernstmann, M. Neumann, P. Steffen, and H. Pfaff. 2009. The relationship between social capital in hospitals and physician job satisfaction. BMC Health Serv. Res. 9 (1):81. doi: 10.1186/1472-6963-9-81.
  • Organ, D. 1988. Organizational citizenship behavior: The good soldier syndrome. Chicago (IL): Lexington Books/DC Heath and Com.
  • Organ, D., P. Podsakoff, and S. MacKenzie. 2005. Organizational citizenship behavior: Its nature, antecedents, and consequences. Thousand Oaks: SAGE Publications.
  • Piccolo, R., and J. Colquitt. 2006. Transformational leadership and job behaviors: The mediating role of core job characteristics. Acad. Manage. J. 49 (2):327–40. doi: 10.5465/amj.2006.20786079.
  • Podsakoff, P., S. MacKenzie, J. Paine, and D. Bachrach. 2000. Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. J. Manage. 26 (3):513–63. doi: 10.1177/014920630002600307.
  • Putnam, R. 2004. Democracies in flux: The evolution of social capital in contemporary society. New York, NY: Oxford University Press.
  • Robbins, S., T. Judge, B. Millett, and M. Boyle. 2013. Organisational behaviour. Australia: Pearson Higher Education.
  • Sadeghifar, J., M. Bahadori, D. Baldacchino, M. Raadabadi, and M. Jafari. 2013. Relationship between career motivation and perceived spiritual leadership in health professional educators: A correlational study in Iran. Glob. J. Health Sci. 6 (2):145. doi: 10.5539/gjhs.v6n2p145.
  • Saeedinejad, M. 2007. The study of organizational behavior and anti-organizational behavior in Jehad-E-Daneshgahi. MSc Diss., Tehran University. [in Persian]
  • Shabanikiya, H., H. A. Gorgi, H. Seyedin, and M. Jafari. 2016. Assessment of hospital management and surge capacity in disasters. Trauma Mon. 21 (2): 1–5. doi: 10.5812/traumamon.30277.
  • Shuo, Y. 2007. Relationship between social capital and organizational citizenship behavior: Intermedia function of organizational commitment. Nanjing Bus. Rev. 4.
  • Smith, C., D. Organ, and J. P. Near. 1983. Organizational citizenship behavior: Its nature and antecedents. J. Appl. Psychol. 68 (4):653–63. doi: 10.1037/0021-9010.68.4.653.
  • Vafaee-Najar, A., A. Pourtaleb, H. Ebrahimipour, and R. Dehnavieh. 2013. Study of patient’s complaints reported over 36 months at a large public educational specialized center of obstetrics and gynecology. Middle-East J. Sci. Res. 16 (1):23–9.
  • Wan Y, Chen C, editors. 2010. Interorganizational citizenship behavior, social capital and buyer performance in supplier-buyer relationships: A theoretical model. Paper presented at the International Conference on Management and Service Science, Wuhan, China, August 24–26.
  • Zarea, H. 2012. Organizational citizenship behaviors and their relationship to social capital in public organizations of Qom province. Iran. J. Manage. Stud. 5 (1):79–96.
  • Zoghbi, M. P., and R. T. Espino. 2007. Organizational anomie as moderator of the relationship between an unfavorable attitudinal environment and citizenship behavior (OCB) an empirical study among university administration and services personnel. Pers. Rev. 36 (6):843–66.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.