The relationships of online journalists' emotional responses to competitors with job satisfaction, workload, and perception of the quality of the news website

Abstract

An e-mail survey of online journalists reveals that online journalists' emotional responses to their competitors' coverage are significantly correlated with their job satisfaction, workload, and the perceived quality of their news website. The more negatively online journalists feel when they get scooped by their competitors, the more unsatisfied they are with their jobs. The more negatively the journalists feel about getting scooped, the more the workload the journalists feel that they have. The more positively online journalists feel when they scoop their competitors, the more positively they perceive the quality of their news website. In addition, the greater the workload the journalists consider that they have, the more unsatisfied they are with their jobs. The more positively the journalists perceive the quality of their news organization, the more satisfied they are with their jobs.

Keywords:

• emotional response to competitors' coverage
• job satisfaction
• workload
• perceived quality of websites

Acknowledgement

This work was supported by the National Research Foundation of Korea Grant funded by the Korean Government (NRF-2010-332-B00621). It was partially funded by the Sogang University Research Grant of 2010 (grant number 201010004.01).