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Articles

Are interpersonal relationships necessary for developing trust in online group projects?

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Pages 383-396 | Received 13 Jan 2011, Accepted 01 Jul 2011, Published online: 02 Nov 2011
 

Abstract

Trust between group members has been suggested as an important part of small group work in online classrooms. Developing interpersonal relationships with group members may promote a sense of trust among them; however, research shows mixed results. The current study explored how students’ perceptions of the importance of interpersonal relationships in online groups affected their perceptions of trust and experiences within the group. Students enrolled in online classes that incorporated a group project were surveyed about their experiences with online group projects. Participants did not find interpersonal relationships as necessary in trust development. However, student gender and type (i.e., distance versus on-campus) were important factors in determining the type of experiences students had within their online groups. Males reported more negative experiences than females, and distance education students desired relationships with group members more than on-campus students.

Acknowledgements

This research was supported in part by a grant from the University of Wyoming Outreach School.

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