Increasing Medicaid Revenue Generation for Services by School Psychologists

Abstract

We examined a performance improvement package with components of feedback, goal setting, and prompting to generate additional revenue by improving the consistency of Medicaid billing submitted by 74 school psychologists serving 102 schools. A multiple baseline design across three service areas of a county school system demonstrated the effectiveness of the intervention to increase the number of school psychologists who completed their required documentation for Medicaid billing in a timely manner. This resulted in a substantial gain in income for the school district, which increased more than three times over baseline levels, with a small investment of additional time by all personnel involved.

Keywords:

• Medicaid revenue generation
• school psychologists
• goal setting
• e-mailed group feedback
• supervisor performance prompts

Acknowledgments

The authors thank the school psychologists who participated in this project and provided feedback about the research. Appreciation is also expressed to Harold Daniels and Debra Mowery for their exemplary assistance. Then Associate Editor, Ramona Houmanfar, and the anonymous reviewers of JOBM provided extensive comments and valuable guidance in the preparation of this article.