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Original Articles

Marketing Gets Personal: Promoting Reference Staff to Reach Users

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Pages 291-300 | Published online: 22 Mar 2011
 

ABSTRACT

With a growing population of part-time and distance education students, changing technologies, and evolving user expectations, it is becoming increasingly challenging to reach users through traditional marketing approaches. This article will review previous trends in library marketing and promotion and explore new initiatives, including partnering with marketing courses, roving reference, and highlighting staff expertise to raise awareness among users.

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