Tightening the System: Reference as a Loosely Coupled System

ABSTRACT

The Moraine Valley Community College Library views its reference services as a loosely coupled system, which places the knowledge of the librarian at the heart of the reference interaction. Enabling knowledge sharing at the reference desk, from the classroom, and across the department has worked to tighten the system.

KEYWORDS:

• community college libraries
• information literacy
• interdepartmental cooperation
• loosely coupled systems
• reference