A meta-analysis of technology acceptance in healthcare from the consumer’s perspective

Abstract

Consumer-oriented health care technologies are increasingly available and transforming global health delivery systems. However, there is a paucity of research that systematically investigates health care technology acceptance from the consumer’s perspective. This study conducts a literature review and meta-analysis to examine consumers’ adoption intentions toward health care technologies. The findings suggest that technology acceptance models are transferable to health care technology with modifications, and factors such as perceived risks, technology performance expectancy, consumer trust, and habit significantly correlate with consumers’ adoption intentions. This study provides valuable insights into health care technology management and practical implications for health care service designers, providers, and regulatory authorities.

Keywords:

• Healthcare management
• meta-analysis
• perceived risks
• technology acceptance model
• technology management
• trust

Additional information

Funding

The author(s) reported there is no funding associated with the work featured in this article.