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Total Quality Management Volume 11, 2000 - Issue 3
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Original Articles

The role of scientific method in quality management

Soren Bisgaard
Pages 295-306 | Published online: 25 Aug 2010
 
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Scientific method plays a vital role in quality improvement. In this article, we provide numerous examples of the use of scientific inquiry to improve quality, and explain scientific method's catalytic role for the success of modern quality management. Perspectives for the future are also provided.

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