Total Quality Management & Business Excellence, Volume 11, Issue 3 (2000)

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Total Quality Management, Volume 11, Issue 3 (2000)

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Original Articles

Article
ISO 9000 certification in Indian industries: A survey
U. H. Acharya & Sanjit Ray
Pages: 261-266
Published online: 25 Aug 2010
AbstractforISO 9000 certification in Indian industries: A survey | PDF (88.4 KB)
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Article
Process tolerance limits
S. J. Lee & Raid W. Amin
Pages: 267-280
Published online: 25 Aug 2010
AbstractforProcess tolerance limits | References | PDF (196.3 KB)
  • 103 Views
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Reviews

Review Article
Total quality management implementation frameworks: Comparison and review
Sha'Ri Mohd Yusof & Elaine Aspinwall
Pages: 281-294
Published online: 25 Aug 2010
AbstractforTotal quality management implementation frameworks: Comparison and review | References | PDF (190.6 KB)
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Original Articles

Article
The role of scientific method in quality management
Soren Bisgaard
Pages: 295-306
Published online: 25 Aug 2010
AbstractforThe role of scientific method in quality management | References | PDF (173.1 KB)
  • 144 Views
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Article
Measuring service quality trade-offs in Asian distribution channels: A multi-layer perspective
Martin Wetzels, Ko De Ruyter & Jos Lemmink
Pages: 307-318
Published online: 25 Aug 2010
AbstractforMeasuring service quality trade-offs in Asian distribution channels: A multi-layer perspective | References | PDF (178.1 KB)
  • 37 Views
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Article
Transferring quality management experience to the Russian aerospace industry
R. Peter Dickenson & Brian Blundell
Pages: 319-327
Published online: 25 Aug 2010
AbstractforTransferring quality management experience to the Russian aerospace industry | References | PDF (153.5 KB)
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Article
It is not what you achieve it is the way you achieve it
Terry Hughes, Trefor Williams & Paul Ryall
Pages: 329-340
Published online: 25 Aug 2010
AbstractforIt is not what you achieve it is the way you achieve it | References | PDF (156.8 KB)
  • 47 Views
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Article
Effective data collection
Lana A. Martin
Pages: 341-344
Published online: 25 Aug 2010
AbstractforEffective data collection | References | PDF (84.5 KB)
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Article
Quality management applied to higher education
Erhan Mergen, Delvin Grant & Stanley M. Widrick
Pages: 345-352
Published online: 25 Aug 2010
AbstractforQuality management applied to higher education | References | PDF (120.2 KB)
  • 506 Views
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Article
A study of the relationships between total quality management implementation factors and software quality
Monica J. Parzinger & Ravinder Nath
Pages: 353-371
Published online: 25 Aug 2010
AbstractforA study of the relationships between total quality management implementation factors and software quality | References | PDF (274.6 KB)
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