What If Artificial Intelligence Become Completely Ambient in Our Daily Lives? Exploring Future Human-AI Interaction through High Fidelity Illustrations

Abstract

As artificial intelligence (AI) has become prevalent in users’ daily lives, it is becoming critical for HCI designers to envision and design future human-AI interactions. Recent studies have highlighted the importance of exploring user-centered future design directions before implementing a technology in users’ lives. However, it is challenging for HCI designers to envision the societal impact of future technology that does not exist and understand potential users’ perceptions. Therefore, to comprehensively envision future human-AI interactions and their impact and elicit potential users’ perceptions of the future technologies, we created high-fidelity illustrations with designers and illustrators for immersive experience. Subsequently, through an online exhibition of these illustrations, we derived potential users’ perceptions, expectations, and concerns about the future. Based on our findings, we explored user-centered considerations for implementing AI in users’ daily lives through elaborately articulated human-AI interactions.

Acknowledgments

We would like to thank Jen Yoon, Da-sol Hong, Min-kyoung Kim, Won-young Park, Chaeun, Dasom Choi, Soyeon, and Min-ji Cho for their contributions to creating illustrations; all of our study participants for participating in this study. We are sincerely grateful to the feedback offered by colleagues, and all the anonymous reviewers on this paper.

Disclosure statement

No potential conflict of interest was reported by the author(s).

Additional information

Notes on contributors

Sunok Lee

Sunok Lee is a PhD candidate in Next Interface Lab, the industrial design department at Korea Advanced Institute of Science and Technology (KAIST). Her research focuses on art-based design methodology for speculative AI. She is interested in designing a better user experience of future technology through HCI X ART.

Minha Lee

Minha Lee is a master’s student after completing an undergraduate degree in Industrial Design at the Korea Advanced Institute of Science and Technology (KAIST). She has experience designing research for user-centered approaches to conversational agents and videoconferencing. Her research interests are: Human-Computer Interaction, Human-Centered Design, User Experience, Communication/Collaboration with Technology.

Sangsu Lee

Sangsu Lee is an associate professor in the industrial design department at KAIST and leads the Next Interface lab. Based on his experience designing Galaxy UX at Samsung Mobile, he is interested in design research in the field of HCI that bridges the gap between academic research and practice.