The Effects of Perceived CSR and Implemented CSR on Job-related Outcomes: An HR Perspective

Abstract

This research investigates the relative effects of perceived corporate social responsibility (PCSR) and implemented corporate social responsibility (ICSR) on employee work-life satisfaction and employee job satisfaction in Thai workplaces. The data were collected via self-administered questionnaires completed by 1,277 employees in different employment sectors in Thailand. The response rate was 73%. The results reveal that PCSR and ICSR have a positive impact on both work-life satisfaction and job satisfaction. We believe the research contributes significantly to the literature on the subject as the findings further validate results obtained in studies conducted in Western economies.

KEYWORDS:

• implemented corporate social responsibility
• job satisfaction
• perceived corporate social responsibility
• Thai workplaces
• work-life satisfaction