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ABSTRACT
The study employs a qualitative approach to examine the extent of adoption of and experiences with mobile phones amongst low income women in urban India. In-depth semi-structured interviews were conducted with 32 women from this segment in various occupational roles. The findings indicate that the mobile phone has become a ubiquitous possession for these women and is perceived by them as having immense utilitarian value and as a source of empowerment. However, only limited features of the device are being used and its potential as an instrument for reducing financial and social inequities is far from being realized.
Disclosure statement
No potential conflict of interest was reported by the authors.