How does ICT use affect job satisfaction? Evidence from China

ABSTRACT

Based on the balanced panel data of the China Family Panel Studies (CFPS) covering the period 2016–2018, this paper investigates the effect of ICT use on job satisfaction of employees. The results show that ICT use improves job satisfaction and has an indirect effect on job satisfaction through income status. Further research shows that ICT use has more significant effect on job satisfaction among male, younger, and unmarried employees; the effect of ICT use on job satisfaction of different skilled employees is in descending order: low-skilled employees, medium-skilled employees, and high-skilled employees. Moreover, there are evidence indicating the presence of a nonlinear relationship between education level and job satisfaction.

KEYWORDS:

• ICT use
• job satisfaction
• high-quality employment
• income

JEL CLASSIFICATION:

• J21
• J28

Disclosure statement

No potential conflict of interest was reported by the author.

Additional information

Funding

This research was supported by The National Social Science Fund of China [18BRK002]