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Research Article

Climate Change Interpretation and the Leisure Experience of Participants on a Commercial Tour

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Pages 139-164 | Received 08 Aug 2019, Accepted 26 Jun 2020, Published online: 22 Jan 2021
 

ABSTRACT

Evidence of climate change in alpine environments provides an opportunity for commercial tourism operators to offer interpretation on this subject as part of their tours, albeit with the risk of altering their clients’ leisure experiences in unknown ways. This study used a lab-based experiment to compare the leisure experiences of an experimental group of young adults exposed to climate change interpretation during a simulated snocoach tour of the Athabasca Glacier in Jasper National Park to the leisure experience of participants of a control group who were not exposed to this interpretive component. All other aspects of the simulated tour were identical. Results indicated that incorporating climate change interpretation had a significantly positive impact on visitors’ overall satisfaction and on the education dimension of the leisure experience. These findings provide positive signals for tourism operators who may be concerned about the risks of introducing a climate change component to their product.

RÉsumÉ

Même s’il existe un risque de modifier l’expérience client de façon inattendue, les signes de changement climatique en milieu alpin offrent aux organisateurs de circuits touristiques l’occasion d’intégrer ce sujet dans le cadre de ces visites. Aux fins de cette étude, nous avons mené une expérience en laboratoire consistant à comparer l’expérience d’un groupe expérimental de jeunes adultes exposés à l’interprétation du sujet des changements climatiques à l’occasion d’une visite simulée en véhicule à chenilles du glacier Athabasca dans le parc national de Jasper avec l’expérience des participants d’un groupe témoin n’ayant pas été exposés à cette interprétation. Tous les autres aspects de la visite simulée étaient les mêmes. Les résultats montrent que l’incorporation du théme des changements climatiques a eu un effet très positif sur la satisfaction des visiteurs et sur la dimension éducative de l’expérience. Ces résultats indiquent aux voyagistes préoccupés par les risques liés à l’introduction d’un thème comme les changements climatiques qu’il existe un intérêt auprès de la clientèle.

Acknowledgments

The authors would like to express sincere gratitude to all participants of this study. We also thank the two reviewers for their insightful comments to improve the quality of this manuscript. Finally, we thank Dr. Elizabeth Halpenny for her advice and guidance in statistical issues and The Kule Institute for Advanced Study (KIAS) for their kind support.

Disclosure statement

No potential conflict of interest was reported by the authors.

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