Perceptions of promotion opportunities in the hotel industry: Impact of gender and management experience

Abstract

The hotel industry requires talented managers and this research examined the barriers and motivators that impact the intentions of employees to pursue higher management positions. Positions that offered no support or future opportunities was identified as a major barrier and women identifies work-life balance more than men. The main reason to apply for a higher position was for growth and experience and women indicated the ability to gain control/empowerment more than men. Frontline employees indicated that added stress was a barrier for them to apply for a promotion and a major reason to apply was to work with others/leaders.

Keywords:

• hotel
• job promotions
• work-life balance