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Practice Paper

Acceptance of users and non-users of an autonomous shuttle service

 

ABSTRACT

An experiment was piloted by Nantes Métropole concerning a transport service operated by an autonomous shuttle in spring 2019 in the Nantes-Bouguenais airport area. This paper aims to present the acceptance of the autonomous shuttle of the Nantes site. 85 respondents, users and non-users of the shuttle, answered a questionnaire. The results show differences between these two populations of respondents, particularly in terms of their feeling of safety, the time saved on their trip compared to their usual mode of travel and the number of seats available in the shuttle.

Acknowledgements

The authors would like to thank Nantes Métropole for allowing them to conduct this research.

Disclosure statement

No potential conflict of interest was reported by the authors.

Additional information

Funding

The empirical work for this paper was part of the European H2020 “mySMARTLife” project.

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