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Applied Economics Volume 41, 2009 - Issue 18
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Original Articles

Service quality in Brazilian mobile telephony: an efficiency frontier analysis

Marcelo Resende Instituto de Economia, Universidade Federal do Rio de Janeiro, Av. Pasteur 250, Urca 22290, Rio de Janeiro-RJ, BrazilCorrespondence[email protected]
&
Henrique César Tupper Av. Oswaldo Cruz 28/205, Flamengo 22250-060, Rio de Janeiro-RJ, Brazil
Pages 2299-2307 | Published online: 11 Apr 2011

Citations (9)

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Read on this site (2)

Belen Usero & Grigorios Asimakopoulos. (2013) Productivity change and its determinants among leading mobile operators in Europe. Applied Economics 45:20, pages 2915-2925.
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Gary Madden & Aaron Morey. (2013) Regulator flexibility and the administrative allocation licensing of 3G spectrum. Applied Economics 45:13, pages 1713-1718.
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Articles from other publishers (7)

Amr Abdel-Halim, Mohammed Al Khars & Ahmad Alnasser. (2023) Evaluating the technical efficiency of Saudi Arabian telecommunications companies using window DEA and AHP techniques. International Journal of Islamic and Middle Eastern Finance and Management 16:6, pages 1306-1325.
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Mohammed A. AlKhars, Ahmad H. Alnasser & Taqi AlFaraj. (2022) A Survey of DEA Window Analysis Applications. Processes 10:9, pages 1836.
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Pejman Peykani, Reza Farzipoor Saen, Fatemeh Sadat Seyed Esmaeili & Jafar Gheidar‐Kheljani. (2021) Window data envelopment analysis approach: A review and bibliometric analysis. Expert Systems 38:7.
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Alexandre MARINHO & Marcelo RESENDE. (2019) SERVICE QUALITY IN ELECTRICITY DISTRIBUTION IN BRAZIL: A MALMQUIST APPROACH. Annals of Public and Cooperative Economics 90:4, pages 687-712.
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Marcelo Resende & Vicente Cardoso. (2019) Mapping service quality in electricity distribution: An exploratory study of Brazil. Utilities Policy 56, pages 41-52.
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Xin Dong, Xinming Du, Ke Li, Siyu Zeng & Brian P. Bledsoe. (2018) Benchmarking sustainability of urban water infrastructure systems in China. Journal of Cleaner Production 170, pages 330-338.
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Belén Usero & Grigorios Asimakopoulos. 2013. Mobile Services Industries, Technologies, and Applications in the Global Economy. Mobile Services Industries, Technologies, and Applications in the Global Economy 87 103 .

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