References
- Ai , C and Sappington , DEM . 2002 . The impact of state incentive regulation on the US telecommunications industry . Journal of Regulatory Economics , 22 : 133 – 60 .
- Asmild , M , Paradi , JC , Aggarwall , Y and Schaffnit , C . 2004 . Combining DEA window analysis with Malmquist index approach in a study of the Canadian banking industry . Journal of Productivity Analysis , 21 : 67 – 89 .
- Banerjee , A . 2003 . Does incentive regulation “cause” degradation of retail telephone service quality? . Information Economics and Policy , 15 : 243 – 69 .
- Berg , S and Lynch , J . 1992 .
- Charnes , A , Clark , CT , Copper , WW and Golany , B . 1985 . A developmental study of data envelopment analysis in measuring the efficiency of maintenance units in the US air forces . Annals of Operations Research , 2 : 95 – 112 .
- Charnes , A , Cooper , WW and Rhodes , E . 1978 . Measuring the efficiency of decision making units . European Journal Operational Research , 2 : 429 – 44 .
- Cooper , WW , Seiford , LN and Tone , K . 2000 . Data Envelopment Analysis: A Comprehensive Text with Models, Applications, References and DES-Solver Software , Boston : Kluwer Academic Publishers .
- Dusansky , R and Wilson , PW . 1994 . Technical efficiency in the decentralized care of the developmentally disabled . Review of Economics and Statistics , 76 : 340 – 45 .
- Façanha , LO and Resende , M . 2004 . Price cap regulation, incentives and quality: the case of Brazilian telecommunications . International Journal of Production Economics , 92 : 133 – 44 .
- Garg , VK and Wilkes , IE . 1996 . Wireless and Personal Communications Systems , Upper Saddle River : Prentice-Hall .
- Gasparini , CE and Ramos , FS . 2003 . Efetividade e eficiência no ensino médio Brasileiro . Economia Aplicada , 7 : 389 – 411 .
- Greene , WH . 1980 . Maximum likelihood estimation of econometric frontier functions . Journal of Econometrics , 13 : 27 – 56 .
- Gruber , H and Valletti , T . 2003 . “ Mobile telecommunications and regulatory frameworks ” . In Emerging Telecommunications Networks: International Handbook of Telecommunications Economics , Edited by: Madden , G . Vol. 2 , 151 – 79 . Cheltenham : Edward Elgar .
- Hausman , J . 2002 . “ Mobile telephone ” . In Handbook of Telecommunications , Edited by: Cave , ME , Majumdar , SK and Vogelsang , I . 564 – 604 . Amsterdam : Elsevier Science .
- Kraushaar , J . 1995 . “ Quality-of-service measurement and the Federal Communications Commission ” . In Quality and Reliability of Telecommunications Infrastructure , Edited by: Lehr , W . Mahwah : Lawrence Erlbaum Associates Publishers .
- Parker , PM and Roller , LH . 1997 . Collusive conduct in duopolies: multimarket contact and cross-ownership in the mobile telephone industry . RAND Journal of Economics , 28 : 304 – 22 .
- Pereira-Filho , JL . 2003 . The Brazilian strategy on mobile spectrum . Telecommunications Policy , 27 : 333 – 50 .
- Pollitt , MG . 1996 . Ownership and efficiency in nuclear power production . Oxford Economic Papers , 48 : 342 – 60 .
- Resende , M . 2000 . Regulatory regimes and efficiency in US local telephony . Oxford Economic Papers , 52 : 447 – 70 .
- Resende , M . 2002 . Relative efficiency measurement and prospects for yardstick competition in Brazilian electricity distribution . Energy Policy , 30 : 637 – 47 .
- Resende , M . 2003 . “ Brazilian telecommunications: experience and future perspectives ” . In World Telecommunications Market: International Handbook of Telecommunications Economics , Edited by: Madden , G . Vol. 3 , 319 – 46 . Cheltenham : Edward Elgar .
- Resende , M and Façanha , LO . 2005 . Price cap regulation and service-quality in telecommunications: an empirical study . Information Economics and Policy , 17 : 1 – 12 .
- Retzlaff-Roberts , D . 1997 . A data envelopment analysis approach to discriminant analysis . Annals of Operations Research , 73 : 299 – 321 .
- Roycroft , TR and Garcia-Murrilo , M . 2000 . Trouble reports as an indicator of service-quality: the influence of competition, technology and regulation . Telecommunications Policy , 24 : 947 – 67 .
- Sappington , DEM . 2003 . The effects of incentive regulation on retail telephone service quality in the United States . Journal of Network Economics , 2 : 355 – 75 .
- Siegel , S . 1956 . Nonparametric Statistics for the Behavioral Sciences , New York : Mc Graw-Hill .
- Souza , JL and Tude , E . 2003 . Telefonia Celular no Brasil , Available at http://www.teleco.com.br/tutoriais/tutorialcelb/default.asp
- Thanassoulis , E . 2001 . Introduction to the Theory and Application of Data Envelopment Analysis – A Foundation Text with Integrated Software , Cheltenham : Kluwer Academic Publishers .
- Tupper , HC and Resende , M . 2004 . Efficiency and regulatory issues in the Brazilian water and sewage sector: an empirical study . Utilities Policy , 12 : 29 – 40 .
- Webb , W . 1998 . Understanding Cellular Radio , Norwood : Artech House .