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Original Articles

Simultaneous implementation of Six Sigma and knowledge management in hospitals

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Pages 6781-6795 | Received 01 May 2008, Published online: 18 Oct 2008

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Read on this site (10)

Nicola Capolupo, Angelo Rosa & Paola Adinolfi. (2023) The liaison between performance, strategic knowledge management, and lean six sigma. Insights from healthcare organizations. Knowledge Management Research & Practice 0:0, pages 1-13.
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Rui Miao, Hui Zhang, Qi Wu, Jie Zhang & Zhibin Jiang. (2020) Using structural equation modeling to analyze patient value, satisfaction, and loyalty: a case study of healthcare in China. International Journal of Production Research 58:2, pages 577-596.
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Subhajit Chakraborty & Hale Kaynak. (2018) Towards a Triadic Quality Measurement Framework for U.S. Healthcare. Quality Management Journal 25:1, pages 46-63.
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Jose Arturo Garza-Reyes, Mustafa Al-Balushi, Jiju Antony & Vikas Kumar. (2016) A Lean Six Sigma framework for the reduction of ship loading commercial time in the iron ore pelletising industry. Production Planning & Control 27:13, pages 1092-1111.
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Michael Donauer, Paulo Peças & A.L. Azevedo. (2015) Nonconformity tracking and prioritisation matrix: an approach for selecting nonconformities as a contribution to the field of TQM. Production Planning & Control 26:2, pages 131-149.
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Kathleen L. McFadden, Jung Young Lee & Charles Gowen$suffix/text()$suffix/text(). (2015) Factors in the Path From Lean to Patient Safety: Six Sigma, Goal Specificity and Responsiveness Capability. Quality Management Journal 22:4, pages 37-53.
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Dana C. Krueger, Mahour Mellat Parast & Stephanie Adams. (2014) Six Sigma implementation: a qualitative case study using grounded theory. Production Planning & Control 25:10, pages 873-889.
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Kathleen L. McFadden, Jung Young Lee, Charles R. Gowen$suffix/text()$suffix/text() & Barton M. Sharp. (2014) Linking Quality Improvement Practices to Knowledge Management Capabilities. Quality Management Journal 21:1, pages 42-58.
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Srinivas Talluri, Myung Kyo Kim & Tobias Schoenherr. (2013) The relationship between operating efficiency and service quality: are they compatible?. International Journal of Production Research 51:8, pages 2548-2567.
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L.J. Gutiérrez Gutiérrez, O.F. Bustinza & V. Barrales Molina. (2012) Six sigma, absorptive capacity and organisational learning orientation. International Journal of Production Research 50:3, pages 661-675.
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Articles from other publishers (24)

Bertha Lucía Santos Hernández. (2022) Gestión del conocimiento y sostenibilidad en la gestión de la cadena de suministro: revisión de literatura. Telos Revista de Estudios Interdisciplinarios en Ciencias Sociales 24:3, pages 732-748.
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Adrian S. Choo, Jamison V. Kovach & Lawrence D. Fredendall. (2021) Effects of Surprises During Quality Improvement Projects: A Longitudinal Study on Method-Driven Learning in Behavioral Healthcare. IEEE Transactions on Engineering Management 68:6, pages 1758-1772.
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F. Behroozi, M. A. S. Monfared & S. M. H. Hosseini. (2021) Investigating the conflicts between different stakeholders’ preferences in a blood supply chain at emergencies: a trade-off between six objectives. Soft Computing 25:21, pages 13389-13410.
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Anand S. Patel & Kaushik M. Patel. (2021) Critical review of literature on Lean Six Sigma methodology. International Journal of Lean Six Sigma 12:3, pages 627-674.
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Jung Young Lee, Kathleen L. McFadden, Min Kyung Lee & Charles R. GowenIIIIII. (2021) U.S. hospital culture profiles for better performance in patient safety, patient satisfaction, Six Sigma, and lean implementation. International Journal of Production Economics 234, pages 108047.
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Md Anwarul Islam & Naresh Kumar Agarwal. (2020) What is the impact of library and information science on knowledge management research?. VINE Journal of Information and Knowledge Management Systems 51:1, pages 1-26.
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Angels Niñerola, María-Victoria Sánchez-Rebull & Ana-Beatriz Hernández-Lara. (2020) Quality improvement in healthcare: Six Sigma systematic review. Health Policy 124:4, pages 438-445.
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Sasan T. Khorasani, Jennifer Cross & Omid Maghazei. (2020) Lean supply chain management in healthcare: a systematic review and meta-study. International Journal of Lean Six Sigma 11:1, pages 1-34.
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Phillip S. Mueller & Jennifer A. Cross. (2020) Factors impacting individual Six Sigma adoption. International Journal of Lean Six Sigma 11:1, pages 57-83.
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Adrian Pugna, Sabina Potra, Romeo Negrea & Serban Miclea. 2020. Innovation in Sustainable Management and Entrepreneurship. Innovation in Sustainable Management and Entrepreneurship 647 659 .
Daniel Luiz de Mattos Nascimento, Osvaldo Luiz Goncalvez Quelhas, Rodrigo Goyannes Gusmão Caiado, Guilherme Luz Tortorella, Jose Arturo Garza-Reyes & Luis Rocha-Lona. (2019) A lean six sigma framework for continuous and incremental improvement in the oil and gas sector. International Journal of Lean Six Sigma 11:3, pages 577-595.
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Brena Bezerra Silva, Ricardo Coser Mergulhão, Camila Favoretto & Glauco H.S. Mendes. (2019) Critical success factors of Six Sigma implementations in companies in Brazil. International Journal of Lean Six Sigma 10:1, pages 143-160.
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Ivanhoe Rozo-Rojas, Flor Nancy Díaz-Piraquive, Mayra Samara Ordoñez-Díaz & Yasser de Jesús Muriel-Perea. 2019. Knowledge Management in Organizations. Knowledge Management in Organizations 297 306 .
Bhavana Mathur, Sumit Gupta, Makhan Lal Meena & G.S. Dangayach. (2018) Healthcare supply chain management: literature review and some issues. Journal of Advances in Management Research 15:3, pages 265-287.
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Jung Young Lee, Kathleen L. McFadden & Charles R. Gowen. (2018) An exploratory analysis for Lean and Six Sigma implementation in hospitals: Together is better?. Health Care Management Review 43:3, pages 182-192.
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Ravi S. Reosekar & Sanjay D. Pohekar. (2014) Six Sigma methodology: a structured review. International Journal of Lean Six Sigma 5:4, pages 392-422.
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E. V. Gijo & Johny Scaria. (2013) Process improvement through Six Sigma with Beta correction: a case study of manufacturing company. The International Journal of Advanced Manufacturing Technology 71:1-4, pages 717-730.
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최병돈 & 이돈희. (2013) A comparative study on the critical success factors of healthcare SCM using the AHP method : in-house vs. outsourcing operations in healthcare organizations. Journal of Korea Service Management Society 14:5, pages 125-146.
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Charles R. GowenIIIIII, Kathleen L. McFadden & Sriranjita Settaluri. (2012) Contrasting continuous quality improvement, Six Sigma, and lean management for enhanced outcomes in US hospitals. American Journal of Business 27:2, pages 133-153.
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Ying-Jiun Hsieh, Lan-Ying Huang & Chi-Tai Wang. (2012) A framework for the selection of Six Sigma projects in services: case studies of banking and health care services in Taiwan. Service Business 6:2, pages 243-264.
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Sang M. Lee, DonHee Lee & Marc J. Schniederjans. (2011) Supply chain innovation and organizational performance in the healthcare industry. International Journal of Operations & Production Management 31:11, pages 1193-1214.
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Justin M. Glasgow, Jill R. Scott-Caziewell & Peter J. Kaboli. (2010) Guiding Inpatient Quality Improvement: A Systematic Review of Lean and Six Sigma. The Joint Commission Journal on Quality and Patient Safety 36:12, pages 533-AP5.
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B. Tjahjono, P. Ball, V.I. Vitanov, C. Scorzafave, J. Nogueira, J. Calleja, M. Minguet, L. Narasimha, A. Rivas, A. Srivastava, S. Srivastava & A. Yadav. (2010) Six Sigma: a literature review. International Journal of Lean Six Sigma 1:3, pages 216-233.
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Mohamed Gamal Aboelmaged. (2010) Six Sigma quality: a structured review and implications for future research. International Journal of Quality & Reliability Management 27:3, pages 268-317.
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