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International Journal of Production Research Volume 53, 2015 - Issue 4
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Comparing concepts for shop floor control of information-processing services in a job shop setting: a case from the financial services sector

Michael LeyerManagement Department, Frankfurt School of Finance & Management, Frankfurt, GermanyCorrespondence[email protected]
&
Jürgen MoormannManagement Department, Frankfurt School of Finance & Management, Frankfurt, Germany
Pages 1168-1179 | Received 26 Nov 2013, Accepted 24 Jul 2014, Published online: 21 Aug 2014

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Michael Leyer, Daniel Kronsbein, Richard Willis, Ayon Chakraborty & Jürgen Moormann. (2016) Implementation of service systems on the shop-floor level in financial service companies. Empirical evidence from Australia and Germany. International Journal of Production Research 54:11, pages 3229-3242.
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Articles from other publishers (9)

Xiaoxia Nie. (2022) Construction and Application of Comprehensive Nursing Information Service Platform Based on Internet of Things Technology. Journal of Healthcare Engineering 2022, pages 1-8.
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Benoît Depaire & Niels Martin. 2020. Encyclopedia of Big Data Technologies. Encyclopedia of Big Data Technologies 1 9 .
Niels Martin, Benoît Depaire, An Caris & Dimitri Schepers. (2020) Retrieving the resource availability calendars of a process from an event log. Information Systems 88, pages 101463.
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Benoît Depaire & Niels Martin. 2019. Encyclopedia of Big Data Technologies. Encyclopedia of Big Data Technologies 607 614 .
Christopher A. Boone, Benjamin T. Hazen, Joseph B. Skipper & Robert E. Overstreet. (2016) A framework for investigating optimization of service parts performance with big data. Annals of Operations Research 270:1-2, pages 65-74.
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Daniel Prajogo, Jordan Toy, Ananya Bhattacharya, Adegoke Oke & T.C.E. Cheng. (2018) The relationships between information management, process management and operational performance: Internal and external contexts. International Journal of Production Economics 199, pages 95-103.
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Benoît Depaire & Niels Martin. 2018. Encyclopedia of Big Data Technologies. Encyclopedia of Big Data Technologies 1 8 .
Michael Leyer. 2017. Smart Service Engineering. Smart Service Engineering 123 144 .
Erik Gielstra. (2016) The Design of a Methodology for the Justification and Implementation of Process Mining. SSRN Electronic Journal.
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