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International Journal of Production Research Volume 53, 2015 - Issue 4
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Comparing concepts for shop floor control of information-processing services in a job shop setting: a case from the financial services sector

Michael LeyerManagement Department, Frankfurt School of Finance & Management, Frankfurt, GermanyCorrespondence[email protected]
&
Jürgen MoormannManagement Department, Frankfurt School of Finance & Management, Frankfurt, Germany
Pages 1168-1179 | Received 26 Nov 2013, Accepted 24 Jul 2014, Published online: 21 Aug 2014

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