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International Journal of Production Research Volume 27, 1989 - Issue 1
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Original Articles

An integrative theory of strategic quality management: a cost-benefit framework for evaluating quality improvement programmesFootnote†

JOHN G. WACKER Professor and Chairman of Management, College of Business Administration, Iowa State University, 300 Carver Hall, Ames, Iowa, 50011, USA
Pages 53-71 | Received 01 Oct 1987, Published online: 03 Apr 2007

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Read on this site (6)

Giuseppe Catenazzo & Marcel Paulssen. (2020) Product defects are not created equal: prioritizing production process improvements. Production Planning & Control 31:4, pages 338-353.
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G. Vastag & S. A. Melnyk. (2002) Certifying environmental management systems by the ISO 14001 standards. International Journal of Production Research 40:18, pages 4743-4763.
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S. A. Melnyk, R. P. Sroufe, R. L. Calantone & F. L. Montabon. (2002) Assessing the effectiveness of US voluntary environmental programmes: An empirical study. International Journal of Production Research 40:8, pages 1853-1878.
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ARMANDO BRANDOLESE. (1994) The problems of total quality. Production Planning & Control 5:4, pages 330-336.
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YOUNGK. SON. (1992) A Comprehensive Bibliography on Justification of Advanced Manufacturing Technologies. The Engineering Economist 38:1, pages 59-71.
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WilliamG. Sullivan. (1991) A New Paradigm for Engineering Economy. The Engineering Economist 36:3, pages 187-200.
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Articles from other publishers (11)

Friso Den Hertog, Ad Van Iterson & Christian Mari. (2010) Does HRM really matter in bringing about strategic change? Comparative action research in ten European steel firms. European Management Journal 28:1, pages 14-24.
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RAM NARASIMHAN & DAVID MÉNDEZ. (2001) STRATEGIC ASPECTS OF QUALITY: A THEORETICAL ANALYSIS. Production and Operations Management 10:4, pages 514-526.
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Shannon W. Anderson, J. Daniel Daly & Marilyn F. Johnson. (1999) WHY FIRMS SEEK ISO 9000 CERTIFICATION: REGULATORY COMPLIANCE OR COMPETITIVE ADVANTAGE?. Production and Operations Management 8:1, pages 28-43.
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Marco Perona. (1998) Manufacturing conformity assessment through Taguchi’s quality loss function. International Journal of Quality & Reliability Management 15:8/9, pages 931-946.
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John G. Wacker. (1996) A Theoretical Model of Manufacturing Lead Times and Their Relationship to a Manufacturing Goal Hierarchy. Decision Sciences 27:3, pages 483-517.
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SANJAY L. AHIRE, ROBERT LANDEROS & DAMODAR Y. GOLHAR. (1995) TOTAL QUALITY MANAGEMENT: A LITERATURE REVIEW AND AN AGENDA FOR FUTURE RESEARCH. Production and Operations Management 4:3, pages 277-306.
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Stelios H. Zanakis, Tomislav Mandakovic, Sushil K. Gupta, Sundeep Sahay & Sungwan Hong. (1995) A review of program evaluation and fund allocation methods within the service and government sectors. Socio-Economic Planning Sciences 29:1, pages 59-79.
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John G. Wacker & Chwen Sheu. (1994) The Stages of Quality Management Evolution in the Pacific Rim. International Journal of Quality & Reliability Management 11:7, pages 38-50.
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Ram Narasimhan & Soumen Ghosh. (1994) A dynamic model of manufacturing quality's effect on optimal advertising and pricing policies. European Journal of Operational Research 72:3, pages 485-502.
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S. I. Marriott, V. C. Machado, V. R. Newman & P. J. Sackett. 1993. Proceedings of the Thirtieth International MATADOR Conference. Proceedings of the Thirtieth International MATADOR Conference 423 427 .
William G. Sullivan. 1992. Economic and Financial Justification of Advanced Manufacturing Technologies. Economic and Financial Justification of Advanced Manufacturing Technologies 3 18 .

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