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The Journal of Development Studies Volume 52, 2016 - Issue 4: “Making the Right Connections: Globalization, Economic Inclusion and African Workers” guest edited by Kate Meagher, Laura Mann and Maxim Bolt
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Original Articles

The Domestic Turn: Business Process Outsourcing and the Growing Automation of Kenyan Organisations

Laura MannAfrican Studies Centre, Leiden, NetherlandsCorrespondence[email protected]
&
Mark GrahamOxford Internet Institute and School of Geography and the Environment, University of Oxford, Oxford, United Kingdom
Pages 530-548 | Published online: 22 Mar 2016

Citations (20)

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Read on this site (5)

Sören Scholvin, Ivan Turok, Justin Visagie, Javier Revilla Diez & Moritz Breul. (2023) Beyond offshoring: tradable services and regional markets in the Global South. Geografisk Tidsskrift-Danish Journal of Geography 123:1, pages 61-68.
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G. Kunyenje & W. Chigona. (2022) How influences of external actors affect Information and Communication Technology policy formation in developing countries: case of Malawi. Journal of Information Technology & Politics 19:1, pages 34-49.
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Amany Elbanna & Ayomikun Idowu. (2022) Crowdwork, digital liminality and the enactment of culturally recognised alternatives to Western precarity: beyond epistemological terra nullius. European Journal of Information Systems 31:1, pages 128-144.
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Christopher Foster, Mark Graham, Laura Mann, Timothy Waema & Nicolas Friederici. (2018) Digital Control in Value Chains: Challenges of Connectivity for East African Firms. Economic Geography 94:1, pages 68-86.
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Pádraig Carmody. (2017) Assembling effective industrial policy in Africa: an agenda for action. Review of African Political Economy 44:152, pages 336-345.
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Articles from other publishers (15)

James Muldoon, Callum Cant, Mark Graham & Funda Ustek Spilda. (2023) The poverty of ethical AI: impact sourcing and AI supply chains. AI & SOCIETY.
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Marcus M. Larsen, Ben Mkalama & Michael J. Mol. (2023) Outsourcing in Africa: How do the interactions between providers, multinationals, and the state lead to the evolution of the BPO industry?. Journal of International Business Policy 6:4, pages 432-452.
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Warigia M. BowmanWarigia M. Bowman. 2023. Digital Development in East Africa. Digital Development in East Africa 161 195 .
Stephan Manning. (2022) From mainstream to niche: How value regimes shift in emerging economy upgrading. Research Policy 51:6, pages 104532.
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Ayomikun Idowu & Amany Elbanna. (2020) Digital Platforms of Work and the Crafting of Career Path: The Crowdworkers’ Perspective. Information Systems Frontiers 24:2, pages 441-457.
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Charlotte Keijser, René Belderbos & Micheline Goedhuys. (2021) Governance and learning in global, regional, and local value chains: The IT enabled services industry in South Africa. World Development 141, pages 105398.
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Jana M. Kleibert & Laura Mann. (2020) Capturing Value amidst Constant Global Restructuring? Information-Technology-Enabled Services in India, the Philippines and Kenya. The European Journal of Development Research 32:4, pages 1057-1079.
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Warigia M. Bowman. (2019) Technological Distribution in Uganda: Information and Communications Technology and the State in an Eastern African Nation. Review of Policy Research 36:6, pages 835-865.
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Ayomikun Idowu & Amany Elbanna. 2019. ICT Unbounded, Social Impact of Bright ICT Adoption. ICT Unbounded, Social Impact of Bright ICT Adoption 470 486 .
Charlotte Keijser & Michiko Iizuka. (2017) Looking Beyond Global Value Chains in Capacity Development: The Case of the IT-Enabled Service (ITES) Sector in South Africa. The European Journal of Development Research 30:3, pages 442-461.
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Laura Mann. (2017) Left to Other Peoples’ Devices? A Political Economy Perspective on the Big Data Revolution in Development. Development and Change 49:1, pages 3-36.
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Mark Graham, Sanna Ojanperä, Mohammad Amir Anwar & Nicolas Friederici. (2017) Digital Connectivity and African Knowledge Economies. Questions de communication:32, pages 345-360.
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Sumei van Antwerpen. (2017) Pivotal Role of Call Centre Managers from an Outsourced Telecommunications Company: A Case in Gauteng, South Africa. Journal of Communication 7:2, pages 197-207.
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Jana Maria Kleibert. (2016) Pervasive but Neglected: Conceptualising Services and Global Production Networks. Geography Compass 10:8, pages 333-345.
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Hernan Galperin & Catrihel Greppi. (2017) Geographical Discrimination in Digital Labor Platforms. SSRN Electronic Journal.
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