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The Journal of Psychology
Interdisciplinary and Applied
Volume 135, 2001 - Issue 2
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Original Articles

Organizational Commitment, Job Satisfaction, and Effort in the Service Environment

Pages 226-236 | Received 13 Dec 1999, Published online: 01 Apr 2010

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (18)

Chelsea Phillips, Rebekah Russell-Bennett & Marek Kowalkiewicz. (2022) The physical frictionless experience: a slippery slope for experience memorability of retail services?. The Service Industries Journal 0:0, pages 1-30.
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George Saridakis, Yanqing Lai, Rebeca I. Muñoz Torres & Stephen Gourlay. (2020) Exploring the relationship between job satisfaction and organizational commitment: an instrumental variable approach. The International Journal of Human Resource Management 31:13, pages 1739-1769.
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Carmen Domínguez-Falcón, Josefa D. Martín-Santana & Petra De Saá-Pérez. (2017) Predicting market orientation through internal market orientation as culture and behaviour: an empirical application in Spanish hotels. The Service Industries Journal 37:3-4, pages 229-255.
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Adriatik Gabrani, Adrian Hoxha, Jonila Gabrani (CYCO)Elizana Petrela (ZAIMI)Edmond Zaimi & Endrit Avdullari. (2016) Perceived organizational commitment and job satisfaction among nurses in Albanian public hospitals: A cross-sectional study. International Journal of Healthcare Management 9:2, pages 110-118.
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Ho-Keun Yeo & Na-Yeon Kang. (2015) Effect of exhibition visitors’ pleasure and enjoyment on commitment and re-participation intention. International Journal of Tourism Sciences 15:3-4, pages 71-80.
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Chuck Tomkovick & Scott Swanson. (2014) Using Strengthsfinder to Identify Relationships Between Marketing Graduate Strengths and Career Outcomes. Marketing Education Review 24:3, pages 197-212.
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Joost J.L.E. Bücker, Olivier Furrer, Erik Poutsma & Dirk Buyens. (2014) The impact of cultural intelligence on communication effectiveness, job satisfaction and anxiety for Chinese host country managers working for foreign multinationals. The International Journal of Human Resource Management 25:14, pages 2068-2087.
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Milos Bujisic, Youngsoo Choi, H. G. Parsa & Matt Krawczyk. (2013) Tipping Practices in Food and Beverage Operations: A Longitudinal Study. Journal of Culinary Science & Technology 11:3, pages 241-258.
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Mehmet Top & Omer Gider. (2013) Interaction of organizational commitment and job satisfaction of nurses and medical secretaries in Turkey. The International Journal of Human Resource Management 24:3, pages 667-683.
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Helen M. Williams, Julie Rayner & Christopher W. Allinson. (2012) New public management and organisational commitment in the public sector: testing a mediation model. The International Journal of Human Resource Management 23:13, pages 2615-2629.
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Harun Sesen & Nejat H. Basim. (2012) Impact of satisfaction and commitment on teachers’ organizational citizenship. Educational Psychology 32:4, pages 475-491.
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AndrewJ. Noblet & JohnJ. Rodwell. (2009) Identifying the Predictors of Employee Health and Satisfaction in an Npm Environment. Public Management Review 11:5, pages 663-683.
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Kristina Jaskyte & Minhong Lee. (2009) Organizational Commitment of Social Workers: An Exploratory Study. Administration in Social Work 33:3, pages 227-241.
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An-Tien Hsieh & Der-Huang Wu. (2007) The Relationship between Timing of Tipping and Service Effort. The Service Industries Journal 27:1, pages 1-14.
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Jean Kantambu Latting, MaryH. Beck, KelleyJ. Slack, LoisE. Tetrick, AllanP. Jones, JasonM. Etchegaray & Nancy Da Silva. (2004) Promoting Service Quality and Client Adherence to the Service Plan. Administration in Social Work 28:2, pages 29-48.
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