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Behaviour & Information Technology Volume 22, 2003 - Issue 5
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Original Articles

Retrospective vs. concurrent think-aloud protocols: Testing the usability of an online library catalogue

Maaike van den Haak Department of Communication Studies, University of Twente Institute for Behavioural Research, P.O. Box 217, Enschede, 7500 AE, The Netherlands E-mail: [email protected]
,
Menno De Jong Department of Communication Studies, University of Twente Institute for Behavioural Research, P.O. Box 217, Enschede, 7500 AE, The Netherlands
&
Peter Jan Schellens Department of Communication Studies, University of Twente Institute for Behavioural Research, P.O. Box 217, Enschede, 7500 AE, The Netherlands
Pages 339-351 | Published online: 08 Nov 2010

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