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Communication Quarterly Volume 49, 2001 - Issue 4
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Original Articles

Trust in top management and immediate supervisor: The relationship to satisfaction, perceived organizational effectiveness, and information receiving

Kathleen Ellis Assistant Professor of Communication, University of Colorado, Colorado Springs, CO, 80933–7150
&
Pamela Shockley‐Zalabak Professor of Communication and Chancellor, University of Colorado, Colorado Springs, CO, 80933–7150
Pages 382-398 | Published online: 21 May 2009

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A.F.M. Jalal Ahamed & Fabrizio Noboa. (2023) Driving performance in exporter-importer exchange relationships: The efficacy of interorganizational trust as a response to exchange risks. Cogent Business & Management 10:3.
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Sabri Khalid Al Rfoa, Mastura Jaafar & Faraziera Mohd Raslim. (2023) Influences of high-performance work practices on trust in organisation in Jordanian construction firms. International Journal of Construction Management 23:10, pages 1715-1725.
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Erhan Boğan & Bekir Bora Dedeoğlu. (2017) The Effects of Perceived Behavioral Integrity of Supervisors on Employee Outcomes: Moderating Effects of Tenure. Journal of Hospitality Marketing & Management 26:5, pages 511-531.
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Jesse W. Campbell & Tobin Im. (2015) Identification and Trust in Public Organizations: A communicative approach. Public Management Review 17:8, pages 1065-1084.
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Pascal Paillé, Francois Grima & Marie-Ève Dufour. (2015) Contribution to social exchange in public organizations: examining how support, trust, satisfaction, commitment and work outcomes are related. The International Journal of Human Resource Management 26:4, pages 520-546.
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Sherwyn P. Morreale & Pamela S. Shockley-Zalabak. (2015) Organizational Trust in Cultures with a History of Distrust: A Qualitative Study of Polish and Russian Leaders’ Perspectives and Experiences. Journal of Intercultural Communication Research 44:1, pages 27-43.
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HollyJ. Payne. (2014) Examining the Relationship Between Trust in Supervisor–Employee Relationships and Workplace Dissent Expression. Communication Research Reports 31:2, pages 131-140.
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Yoon Jik Cho & TheodoreH. Poister. (2013) Human Resource Management Practices and Trust in Public Organizations. Public Management Review 15:6, pages 816-838.
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Yoon Jik Cho & Hanjun Park. (2011) Exploring the Relationships Among Trust, Employee Satisfaction, and Organizational Commitment. Public Management Review 13:4, pages 551-573.
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JasonL. Snyder & MarkD. Cistulli. (2011) The Relationship Between Workplace E-Mail Privacy and Psychological Contract Violation, and Their Influence on Trust in Top Management and Affective Commitment. Communication Research Reports 28:2, pages 121-129.
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Katie Neary Dunleavy, RebeccaM. Chory & AlanK. Goodboy. (2010) Responses to Deception in the Workplace: Perceptions of Credibility, Power, and Trustworthiness. Communication Studies 61:2, pages 239-255.
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SeanM. Horan & RebeccaM. Chory. (2009) When Work and Love Mix: Perceptions of Peers in Workplace Romances. Western Journal of Communication 73:4, pages 349-369.
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RebeccaM. Chory & AnneP. Hubbell. (2008) Organizational Justice and Managerial Trust as Predictors of Antisocial Employee Responses. Communication Quarterly 56:4, pages 357-375.
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Anne P. Hubbell & Rebecca M. Chory‐Assad. (2005) Motivating factors: perceptions of justice and their relationship with managerial and organizational trust. Communication Studies 56:1, pages 47-70.
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Mark D. Cistulli & Jason L. Snyder. (2019) Privacy in Social Media Friendships With Direct Supervisors: A Psychological Contract Perspective. International Journal of Business Communication 60:2, pages 403-419.
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Carl-Magnus von Behr, Imogen Cleaver, Tim Minshall & P. John Clarkson. (2022) Trust and knowledge sharing among hospitals during COVID-19: the compound effect of four barriers to organisational trust for knowledge sharing. VINE Journal of Information and Knowledge Management Systems 53:2, pages 315-334.
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Pilar Ficapal-Cusí, Joan Torrent-Sellens, Pedro Palos-Sanchez & Inés González-González. (2023) The telework performance dilemma: exploring the role of trust, social isolation and fatigue. International Journal of Manpower.
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