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Journal of Organizational Behavior Management Volume 30, 2010 - Issue 1
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Research Articles

The Effect of Implicit and Explicit Rules on Customer Greeting and Productivity in a Retail Organization

Rebecca A. Johnson University of Nevada, Reno, Reno, Nevada, USA
,
Ramona Houmanfar University of Nevada, Reno, Reno, Nevada, USACorrespondence[email protected]
&
Gregory S. Smith University of Nevada, Reno, Reno, Nevada, USA
Pages 38-48 | Published online: 12 Mar 2010

Citations (16)

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Read on this site (9)

Douglas A. Johnson & Rachael Ferguson. (2023) On Terms within Organizational Behavior Management. Journal of Organizational Behavior Management 43:2, pages 162-188.
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Steven J. Anbro, Ramona A. Houmanfar, Julie Thomas, Kim Baxter, Frederick C. Harris$suffix/text()$suffix/text() & Laura H. Crosswell. (2023) Behavioral Assessment in Virtual Reality: An Evaluation of Multi-User Simulations in Healthcare Education. Journal of Organizational Behavior Management 43:2, pages 92-136.
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Steven J. Anbro, Alison J. Szarko, Ramona A. Houmanfar, Amber M. Maraccini, Laura H. Crosswell, Frederick C. Harris, Michelle Rebaleati & Luka Starmer. (2020) Using Virtual Simulations to Assess Situational Awareness and Communication in Medical and Nursing Education: A Technical Feasibility Study. Journal of Organizational Behavior Management 40:1-2, pages 129-139.
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Amber M. Maraccini, Ramona A. Houmanfar & Alison J. Szarko. (2016) Motivation and Complex Verbal Phenomena: Implications for Organizational Research and Practice. Journal of Organizational Behavior Management 36:4, pages 282-300.
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Douglas A. Johnson, Jessica M. Rocheleau & Rachael E. Tilka. (2015) Considerations in Feedback Delivery: The Role of Accuracy and Type of Evaluation. Journal of Organizational Behavior Management 35:3-4, pages 240-258.
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Douglas A. Johnson. (2013) A Component Analysis of the Impact of Evaluative and Objective Feedback on Performance. Journal of Organizational Behavior Management 33:2, pages 89-103.
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Shaida Bobat, Nosipho Mshololo & Shanya Reuben. (2012) A Qualitative Exploration of Women's Work—Life Balance Over the Life Course: A Case Study of Retail Managers. Journal of Psychology in Africa 22:2, pages 227-232.
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Gregory S. Smith, Ramona Houmanfar & Melany Denny. (2012) Impact of Rule Accuracy on Productivity and Rumor in an Organizational Analog. Journal of Organizational Behavior Management 32:1, pages 3-25.
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Timothy D. Ludwig & Christopher B. Frazier. (2012) Employee Engagement and Organizational Behavior Management. Journal of Organizational Behavior Management 32:1, pages 75-82.
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Articles from other publishers (7)

Ramona A. Houmanfar, Mark P. Alavosius, Elizabeth L. Ghezzi & Rita Olla. (2024) Verbal Repertoires and Contextual Factors in Cultural Change. The Psychological Record.
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Anayansi Lombardero, Kian S. Assemi, Negar N. Jacobs, Ramona A. Houmanfar, Sergio TrejoJr.Jr. & Alison J. Szarko. (2022) An Acceptance and Commitment Training (ACT) Framework for Teaching Cultural Humility: A Guide for Translating ACT from a Therapeutic Context into a Medical Education Curriculum. Journal of Clinical Psychology in Medical Settings 30:2, pages 261-273.
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Jovonnie L. Esquierdo-Leal & Ramona A. Houmanfar. (2021) Creating Inclusive and Equitable Cultural Practices by Linking Leadership to Systemic Change. Behavior Analysis in Practice 14:2, pages 499-512.
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Sharlet D. Rafacz, Ramona A. Houmanfar, Gregory S. Smith & Michael E. Levin. (2018) Assessing the Effects of Motivative Augmentals, Pay-For-Performance, and Implicit Verbal Responding on Cooperation. The Psychological Record 69:1, pages 49-66.
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Aigboje Joseph Ekhayemhe & Susan Oguzie. (2018) Assessing the Relationship between Rewards and Employees’ Motivation in Some Selected Non-Profit Organizations in Abuja, Nigeria. International Journal of Business Ethics and Governance 1:1, pages 1-14.
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Carolyn A. Brayko, Ramona A. Houmanfar & Elizabeth L. Ghezzi. (2016) Organized Cooperation: a Behavioral Perspective on Volunteerism. Behavior and Social Issues 25:1, pages 77-98.
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Gregory S. Smith, Ramona Houmanfar & Sushil J. Louis. (2011) The Participatory Role of Verbal Behavior in an Elaborated Account of Metacontingency: From Conceptualization to Investigation. Behavior and Social Issues 20:1, pages 122-146.
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