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Original Articles

E-Government for Better Performance: Promises, Realities, and Challenges

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Pages 1197-1217 | Published online: 31 Aug 2007

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (17)

Lasme Mathieu N’dri & Makoto Kakinaka. (2023) Corruption, ICT and Military Spending in Sub-Saharan Africa. Defence and Peace Economics 34:5, pages 603-617.
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Bernd W. Wirtz, Robert Piehler, Marc-Julian Thomas & Peter Daiser. (2016) Resistance of Public Personnel to Open Government: A cognitive theory view of implementation barriers towards open government data. Public Management Review 18:9, pages 1335-1364.
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Marcus D. Mauldin. (2016) No MPA Left Behind: A Review of Information Technology in the Master of Public Administration Curriculum. Journal of Public Affairs Education 22:2, pages 187-192.
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Murray Scott, William DeLone & William Golden. (2016) Measuring eGovernment success: a public value approach. European Journal of Information Systems 25:3, pages 187-208.
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Bernd W. Wirtz, Robert Piehler & Peter Daiser. (2015) E-Government Portal Characteristics and Individual Appeal: An Examination of E-Government and Citizen Acceptance in the Context of Local Administration Portals. Journal of Nonprofit & Public Sector Marketing 27:1, pages 70-98.
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Kyu-Nahm Jun, Feng Wang & Dapeng Wang. (2014) E-Government Use and Perceived Government Transparency and Service Capacity. Public Performance & Management Review 38:1, pages 125-151.
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Arie Halachmi & Dorothea Greiling. (2013) Transparency, E-Government, and Accountability. Public Performance & Management Review 36:4, pages 562-584.
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J. Norman Baldwin, Robin Gauld & Shaun Goldfinch. (2012) What Public Servants Really Think of E-Government. Public Management Review 14:1, pages 105-127.
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Qiuyan Fan. (2011) An Evaluation Analysis of E-government Development by Local Authorities in Australia. International Journal of Public Administration 34:14, pages 926-934.
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Jeffrey E. Kottemann. (2011) Technological-Institutional Synergy and the Extent of National E-Governments. International Journal of Public Administration 34:7, pages 436-446.
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Daniele Binci. (2011) Climate for Innovation and ICT Implementation Effectiveness: A Missing Link in Italian E-government Projects. International Journal of Public Administration 34:1-2, pages 49-53.
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Yves- C. Gagnon, Elizabeth Posada, Mario Bourgault & Alain Naud. (2010) Multichannel Delivery of Public Services: A New and Complex Management Challenge. International Journal of Public Administration 33:5, pages 213-222.
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Lucas Introna, Niall Hayes & Dimitra Petrakaki. (2009) The Working Out of Modernization in the Public Sector: The Case of an E-government Initiative in Greece. International Journal of Public Administration 33:1, pages 11-25.
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Itir Akdogan. (2009) A Review of: “Governance and Information Technology”. The Information Society 25:1, pages 73-74.
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Edward Gu, Tianguang Meng, Hongying Wang & Alexander Zhang. (2023) E-Government Use, Perceived Transparency, Public Knowledge of Government Performance, and Satisfaction with Government: An Analysis of Mediating, Moderating, and Framing Mechanisms Based on the COVID-19 Outbreak Control Survey Data from China. Social Indicators Research 169:1-2, pages 79-124.
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David Duenas-Cid, Elsa Estevez & Tomasz Janowski. (2023) Conceptualizing Digital Government for Social Solidarity. Conceptualizing Digital Government for Social Solidarity.
Marlan Hutahaean, Ixora Javanisa Eunike & Andri Dayarana K. Silalahi. (2023) Do Social Media, Good Governance, and Public Trust Increase Citizens’ e-Government Participation? Dual Approach of PLS-SEM and fsQCA. Human Behavior and Emerging Technologies 2023, pages 1-19.
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Dimitra Petrakaki. (2018) Re-locating accountability through technology. International Journal of Public Sector Management 31:1, pages 31-45.
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Stuti Saxena. (2017) Factors influencing perceptions on corruption in public service delivery via e-government platform. foresight 19:6, pages 628-646.
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Taewoo Nam. (2018) What enhances the right to information? A cross‐national examination of legal, technological, and administrative influences. International Social Science Journal 67:225-226, pages 121-136.
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Alex Osei‐Kojo. (2016) E‐government and public service quality in Ghana. Journal of Public Affairs 17:3.
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Bernd W. Wirtz, Linda Mory, Robert Piehler & Peter Daiser. (2016) E-government: a citizen relationship marketing analysis (IRPN-D-16-00005). International Review on Public and Nonprofit Marketing 14:2, pages 149-178.
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Tomasz Szopiński & Marcin W. Staniewski. (2017) Manifestations of e-government usage in post-communist European countries. Internet Research 27:2, pages 199-210.
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Filipe Montargil & Vitor Santos. 2017. Beyond Bureaucracy. Beyond Bureaucracy 167 184 .
Hyeri Choi, Min Jae Park, Jae Jeung Rho & Hangjung Zo. (2016) Rethinking the assessment of e-government implementation in developing countries from the perspective of the design–reality gap: Applications in the Indonesian e-procurement system. Telecommunications Policy 40:7, pages 644-660.
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Claudia Loreto Fuentes-Moya, María Angélica Caro-Gutiérrez & Alfonso Enrique Rodríguez-Ríos. (2014) Influence of data quality in the preferences of citizens in Municipal e-Government applications. Revista Facultad de Ingeniería Universidad de Antioquia:73, pages 176-186.
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Naci Karkin & Marijn Janssen. (2014) Evaluating websites from a public value perspective: A review of Turkish local government websites. International Journal of Information Management 34:3, pages 351-363.
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Qian Hu & Thomas Bryer. (2014) Exploring the potential of social networking sites for public service professionals. International Journal of Organization Theory & Behavior 17:4, pages 401-427.
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Hamza Bukari Zakaria. (2013) Looking back, moving forward: Towards improving local governments' performance in Ghana. Commonwealth Journal of Local Governance, pages 90-108.
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Alsanossi M Ahmed, Robert Moreton, Qasim H Mehdi & Adel Elmaghraby. (2013) E-government services challenges and opportunities for developing countries: The case of Libya. E-government services challenges and opportunities for developing countries: The case of Libya.
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Alok Mishra & Deepti Mishra. (2012) E-government. ACM SIGMIS Database: the DATABASE for Advances in Information Systems 42:4, pages 23-37.
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Anteneh Ayanso, Dipanjan Chatterjee & Danny I. Cho. (2011) E-Government readiness index: A methodology and analysis. Government Information Quarterly 28:4, pages 522-532.
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Catherine A. Hardy & Susan P. Williams. (2011) Assembling E‐Government Research Designs: A Transdisciplinary View and Interactive Approach. Public Administration Review 71:3, pages 405-413.
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Akhlaque Haque. 2011. E-Government Website Development. E-Government Website Development 117 129 .
Christopher Reddick. (2010) Information technology and emergency management: preparedness and planning in US states. Disasters 35:1, pages 45-61.
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Lizbeth Herrera & J. Ramon Gil-Garcia. 2011. Practical Studies in E-Government. Practical Studies in E-Government 29 47 .
Itir Akdogan. (2010) Online interaction between citizens and municipalities in Istanbul. Online interaction between citizens and municipalities in Istanbul.
Wu Yanyan. (2010) Research on E-government Technical Framework Systems. Research on E-government Technical Framework Systems.
Robin Gauld, Shaun Goldfinch & Simon Horsburgh. (2010) Do they want it? Do they use it? The ‘Demand-Side’ of e-Government in Australia and New Zealand. Government Information Quarterly 27:2, pages 177-186.
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Christian Boudreau. (2010) Qualité, efficience et efficacité de l'administration numérique à l'ère des réseaux : l'exemple québécois. Revue française d'administration publique n° 131:3, pages 527-539.
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Christopher G. ReddickChristopher G. Reddick. 2010. Homeland Security Preparedness and Information Systems. Homeland Security Preparedness and Information Systems 136 150 .
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Dong Chul Shim & Tae Ho Eom. (2009) Anticorruption effects of information communication and technology (ICT) and social capital. International Review of Administrative Sciences 75:1, pages 99-116.
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